Experts Reviews · Company report
W C Borchelt & Sons Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%23+1.6Craft & service penalty92−0.8Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

W C Borchelt & Sons Inc

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 961 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.W C Borchelt & Sons Inc is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.W C Borchelt & Sons Inc is better than 80% of electricians.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.W C Borchelt & Sons Inc is better than 92% of electricians.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.W C Borchelt & Sons Inc is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.W C Borchelt & Sons Inc is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.W C Borchelt & Sons Inc is better than 23% of electricians.D
23

Reviews for your job

Customers hired W C Borchelt & Sons Inc for 8 kinds of job.

W C Borchelt & Sons Inc for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$200–300
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Faucet repair” · showing 20

linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

always helpful, fair price, and quality people RJ was great fast and efficient!!

Paid $1–200Reasonable priceGeneral repairsFaucet installationFaucet repair
Brett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great, timely service! Seth is very professional and I appreciate his expertise.

Reasonable priceInstallationFaucet repairFaucet installation
HLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Working with Ron and his team has always been great! Ron was able to squeeze us in for an emergency repair request. Highly recommended.

Faucet repair
Brenda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They have serviced us two times in the last 3 month! Furnace repair he was timely, explained what the problem was and got the part and installed it. Furnace was up and running! I am a Very Very Happy Customer! Water valve service man came seen the problem & explained to my husband what cause was and fixed it on…

Paid $800–1,000Great priceHeating system repairFaucet repair
TomLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Second time using W C Borchelt & Sons for my plumbing needs and just as before, not disappointed. I'll definitely use them again when the need arises.

Paid $200–300Reasonable priceFaucet repairFaucet installation+ Responsiveness+ Punctuality+ Quality
Yvonne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Same day service, Jacob was very friendly and knowledgeable. We absolutely recommend them family and friends.

Paid $300–400Reasonable priceService not listed+ Responsiveness+ Punctuality+ Quality
LaurieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have used Borchelt for years and have always received quality service. We receive great service and are treated like family. Whether they send their most senior technician or the next generation, the technician is very knowledgeable and professional. We have had them work on toilets, heating and air maintenance,…

Reasonable priceA/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Seith came day early, did a good job installed both faucets.Very happy. Will call monday about installing mixing valve like he thought we might need. THANK you, Jim

Faucet repair
Kimberly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★

Mike arrived on time was very professional and fixed the cold water supply line.

Paid $100–200Reasonable priceFaucet repair
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Seth did a great job installing a new kitchen faucet. So happy he was able to work me in today.

Paid $200–300Reasonable priceFaucet repair
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great experience! Techs were efficient, friendly & on time.

Paid $1–100Great priceToilet repairFaucet repair
Geramiah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They fit me into their schedule at last minute! Was at my house within ten minutes of them texting me someone is on the way. Very professional, knowledgeable on the situation I had and was able to pinpoint the problem within in 5 mins!

Faucet repair
Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Easy to work with, scheduling was easy and accurate, professional staff knew their stuff. The serviceman who did our job was very quick, cleaned up, and was very professional. We will use W C Borchelt & Sons Inc again. Thanks Bob

Faucet repair
glenn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Fantastic people! They have fixed any problem we have ever had.

Toilet repairDrain cleaningFaucet repair+ Responsiveness+ Punctuality+ Quality
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great as Always Ron is the best

General repairsFaucet installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Brent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tub, plumbing, sink, toilet install. Very pleased!.....sink leak repaired and their very responsive...thank u

Faucet installationToilet installationFaucet repair+ Responsiveness+ Professionalism+ Value
brent3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tub install: Glad I hired these guys...They found the old PTrap to tub drain was gone, corroded, and had hole in it...If I done it myself I wouldnt've seen or known that.These guys are professional and know what their doing

InstallationFaucet repair+ Responsiveness+ Punctuality+ Professionalism
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fixed leak in waterline.

Faucet repair
Tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Seth arrived on time . He gave me some options that I could go with on my hot water faucet in my bathtub as it wouldn’t shut off . He was very helpful and informational and professional . He fixed the problem .

Faucet repair+ Responsiveness+ Punctuality+ Quality
Clare2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly experienced and great service.

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality

Show more faucet repair reviews (18 more) →

Price

$264-45% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 1%Not sure 6%

Jobs customers hired them for

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