Experts Reviews · Company report
W C Borchelt & Sons Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%23+1.6Craft & service penalty92−0.8Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

W C Borchelt & Sons Inc

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 961 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.W C Borchelt & Sons Inc is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.W C Borchelt & Sons Inc is better than 80% of electricians.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.W C Borchelt & Sons Inc is better than 92% of electricians.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.W C Borchelt & Sons Inc is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.W C Borchelt & Sons Inc is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.W C Borchelt & Sons Inc is better than 23% of electricians.D
23

Reviews for your job

Customers hired W C Borchelt & Sons Inc for 8 kinds of job.

W C Borchelt & Sons Inc for general repairs

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Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 82
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “General repairs” · showing 20

Wendy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

New electrical panel for my very old house, and I could not be happier with the care and safety concerns delivered. Always professional and on time.

Customer photo from Wendy's review
Paid $400–600Reasonable priceGeneral repairsService not listed
linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

always helpful, fair price, and quality people RJ was great fast and efficient!!

Paid $1–200Reasonable priceGeneral repairsFaucet installationFaucet repair
Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Mike did an excellent job with the plumbing at our house!

General repairsHeating system installation
Tami11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We have worked with W. C. Borchelt over the last 15+ years and have always been very happy with their service and professionalism.

Paid $200–300Great priceGeneral repairs
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The workers were on time and job was complete. Good information throughout the process.

Reasonable priceToilet installationGeneral repairs
Ardis14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Nick has serviced the whole house generator for a number of years, in fact, since it was installed. He has always been very kind and a pleasure to deal with. He oversees trainees in a good manner also. I like that he has been faithful to our service. Nick has taken over the service and does a thorough job.

General repairs+ Punctuality+ Quality+ Professionalism
Monica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They were quick, efficient and fixed our problems in about an hour & a half. Very happy to not have to do it ourselves!

Paid $1,000+Reasonable priceWater heater installationGeneral repairs
Brett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mike Zent was awesome! Made super quick work of a pin hole leak, and even saved my bead board and drywall!!

Great priceGeneral repairs
Lynn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

On time, efficient,professional, skilled. Could not be more pleased. Explained everything clearly and just got it done for a very fair price considering the time it all took. Highly recommend.

Paid $500–600Reasonable priceToilet installationGeneral repairsService not listed
BobLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great people! Great value! Great fast quality service!! Tech Evan was outstanding!

Repair HVACGeneral repairs+ Responsiveness+ Punctuality+ Quality
Neal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Replaced tub spout.

General repairsService not listed
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Nick as always was very efficient and professional - thank you!

Light fixture installationGeneral repairs+ Responsiveness+ Quality
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great as Always Ron is the best

General repairsFaucet installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Raj2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ahead of time very efficient

General repairs+ Responsiveness+ Punctuality+ Quality
AlexLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came out and reterminated corroded wiring in the main panel, replaced a damaged breaker, fixed some wiring issues with electrical outlets. Was able to come out same day. Courteous, thorough, and helpful. Thanks Nick!

General repairsLight fixture installationService not listed+ Responsiveness+ Punctuality+ Quality
lisaLocal Guide · 132 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They installed the toilet and a sink as well as a shut off of. there was a tiny problem and they came back the next day and fixed it for free.

General repairs
Lou12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our house had some electrical problems. Borchelt recommended to us, called, they came promptly. The problems were assessed and repaired. Thank you.

General repairs+ Responsiveness+ Punctuality+ Quality
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Fantastic! Very polite.very good 👍

General repairsLight fixture installation+ Punctuality+ Quality+ Professionalism
Jacob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Seth was extremely professional and answered all of my questions and kept me up to date as the plumbing repair was happening. Thanks Seth!

General repairs+ Responsiveness+ Punctuality+ Quality
MeganLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike came out to take a look at our water heater. He arrived ahead of schedule, and diagnosed the problem within minutes. The price was definitely reasonable, and he was very professional. We would use Mike/WC Borchelt & Sons again for any other needs we have. Thanks Mike, you did great, we appreciate it!

General repairs+ Responsiveness+ Punctuality+ Quality

Show more general repairs reviews (20 more) →

Price

$264-45% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 1%Not sure 6%

Jobs customers hired them for

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