Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
W C Borchelt & Sons Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%23+1.6Craft & service penalty92−0.8Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

W C Borchelt & Sons Inc

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 961 Google reviews

📞 Call (260) 485-3412Request a call backWebsite ↗

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.W C Borchelt & Sons Inc is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.W C Borchelt & Sons Inc is better than 80% of electricians.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.W C Borchelt & Sons Inc is better than 92% of electricians.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.W C Borchelt & Sons Inc is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.W C Borchelt & Sons Inc is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.W C Borchelt & Sons Inc is better than 23% of electricians.D
23

Reviews for your job

Customers hired W C Borchelt & Sons Inc for 8 kinds of job.

W C Borchelt & Sons Inc for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.103
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 103 Google reviews tagged “HVAC system maintenance” · showing 20

Chase7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Cameron was knowledgeable, personable, and did a thorough job. This was my first experience with WC Borshelt and it was a good one.

Paid $1–200Reasonable priceHVAC system maintenance
KerstinLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Highly Recommend W C Borchelt & Sons– Honest, Knowledgeable, and Efficient! I cannot say enough good things about W C Borchelt & Sons. This is our second service call in two years. Their customer service is absolutely fantastic, and the technicians are incredibly efficient and knowledgeable. Our furnace is 32 years…

Paid $400–600Great priceHVAC system maintenanceHeating system repair
Roxanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

They were great and explained what the issue was what needed to be done

Paid $200–300Reasonable priceHVAC system maintenance+ Punctuality
Ken10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

On time give me good ideas. Professional, informative.

Paid $1–100Not sureHVAC system maintenance+ Responsiveness+ Quality+ Value
Joyce13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I am very satisfied with Borchelt & Sons work. The office let me know who would be coming and what time. He was on time and efficient at his job. Will be recommending this company to all of my friends. Thanks again oct 9 2026

Paid $100–200Reasonable priceHVAC system maintenanceA/C system maintenance
Dave13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

As usual, they were very professional knowlegable and competent. Chase was very thorough, considerat and polite.

Reasonable priceHVAC system maintenance+ Value
CatLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Cameron and Owen arrived at the scheduled time ready to repair the furnace exhaust pipe.Both were very considerate of my property. The repair job was exceptional and after they cleaned up and left could not tell they were here.Thank you Cameron and Owen!

Paid $800–1,000Reasonable priceHVAC system maintenance
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Arrived on time and was courteous. Seemed to know what he was doing.

Paid $1–200Reasonable priceHVAC system maintenance
Chuck2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

At 9:15am I called Borschelt’s & Sons because my AC was not blowing cool air. As outside temperatures were over 92 degrees by noon, a Borchelt technician was able to arrive at my home by 1:00pm and fixed my AC system by 2:00pm! The system required a refrigerant recharging. Borchelt & Sons are amazing with competent…

Paid $1,000–1,200Reasonable priceHVAC system maintenance
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Friendly, courteous and efficient service. Very respectful of home and property.

Paid $2,000+Reasonable priceHVAC system maintenance
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Always friendly, thorough, knowledgable, and quick to respond.

Reasonable priceHVAC system maintenanceService not listed
SteveLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hayden was very knowledgeable, polite, professional and did a great job! He clearly explained the troubleshooting process and reason we were having issues with our AC (low coolant). Many of my neighbors recommended Borchelt and I can see why.

Paid $600–800Reasonable priceHVAC system maintenance
Tonya11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great company and service!

Paid $1–200Great priceHVAC system maintenance
Holly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The technician was great! Arrived on time, attention to details was better than I’ve experienced with other companies recently, and he took the time to make sure it was functioning properly.

Paid $200–400Reasonable priceHVAC system maintenance
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Completely satisfied with the professionalism, experience, and quality of products Borchelts provides.

Paid $100–200Reasonable priceHVAC system maintenance
muddy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service with a great price.

Paid $1–200Great priceHeating system maintenance+ Punctuality+ Quality+ Professionalism
Jeanette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The only place in town that seems to be competent enough to work on older boilers and did a great job fixing my boiler. Their prices seem reasonable and they were honest with me and only fixed and installed the necessary parts, instead of trying to make you buy a new furnace- which I really appreciated. They even…

Paid $600–800Reasonable priceHVAC system maintenanceA/C system maintenanceHeating system repair
Aaron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Called for after hours service, they arrived quickly, diagnosed and fixed the problem with my AC unit.

Paid $200–400Reasonable priceHVAC system maintenance
GregLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very pleasant experience with this company👍

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenance
Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Please forward how much freon was added. Thanks it was absent from the invoice.

Paid $100–200Reasonable priceHVAC system maintenance

Show more HVAC system maintenance reviews (83 more) →

Price

$264-45% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance100$37–$292
A/C system maintenance63$62–$429
Heating system repair56—
Heating system maintenance46$37–$255
Water heater installation41—
General repairs40$93–$415
Heating system installation40—
Faucet repair37—

Compare with

Solutions Electricians Inc logoSolutions Electricians IncExperts Score 99Fort Wayne · 5.00★Three Rivers Electric logoThree Rivers ElectricExperts Score 96Fort Wayne · 4.94★Home Electric logoHome ElectricExperts Score 90Fort Wayne · 4.89★