Experts Reviews · Company report
W C Borchelt & Sons Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%23+1.6Craft & service penalty92−0.8Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

W C Borchelt & Sons Inc

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 961 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.W C Borchelt & Sons Inc is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.W C Borchelt & Sons Inc is better than 80% of electricians.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.W C Borchelt & Sons Inc is better than 92% of electricians.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.W C Borchelt & Sons Inc is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.W C Borchelt & Sons Inc is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.W C Borchelt & Sons Inc is better than 23% of electricians.D
23

Reviews for your job

Customers hired W C Borchelt & Sons Inc for 8 kinds of job.

W C Borchelt & Sons Inc for HVAC system maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.103
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 103 Google reviews tagged “HVAC system maintenance” · showing 40

Chase7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Cameron was knowledgeable, personable, and did a thorough job. This was my first experience with WC Borshelt and it was a good one.

Paid $1–200Reasonable priceHVAC system maintenance
KerstinLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Highly Recommend W C Borchelt & Sons– Honest, Knowledgeable, and Efficient! I cannot say enough good things about W C Borchelt & Sons. This is our second service call in two years. Their customer service is absolutely fantastic, and the technicians are incredibly efficient and knowledgeable. Our furnace is 32 years…

Paid $400–600Great priceHVAC system maintenanceHeating system repair
Roxanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

They were great and explained what the issue was what needed to be done

Paid $200–300Reasonable priceHVAC system maintenance+ Punctuality
Ken10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

On time give me good ideas. Professional, informative.

Paid $1–100Not sureHVAC system maintenance+ Responsiveness+ Quality+ Value
Joyce13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I am very satisfied with Borchelt & Sons work. The office let me know who would be coming and what time. He was on time and efficient at his job. Will be recommending this company to all of my friends. Thanks again oct 9 2026

Paid $100–200Reasonable priceHVAC system maintenanceA/C system maintenance
Dave13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

As usual, they were very professional knowlegable and competent. Chase was very thorough, considerat and polite.

Reasonable priceHVAC system maintenance+ Value
CatLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Cameron and Owen arrived at the scheduled time ready to repair the furnace exhaust pipe.Both were very considerate of my property. The repair job was exceptional and after they cleaned up and left could not tell they were here.Thank you Cameron and Owen!

Paid $800–1,000Reasonable priceHVAC system maintenance
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Arrived on time and was courteous. Seemed to know what he was doing.

Paid $1–200Reasonable priceHVAC system maintenance
Chuck2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

At 9:15am I called Borschelt’s & Sons because my AC was not blowing cool air. As outside temperatures were over 92 degrees by noon, a Borchelt technician was able to arrive at my home by 1:00pm and fixed my AC system by 2:00pm! The system required a refrigerant recharging. Borchelt & Sons are amazing with competent…

Paid $1,000–1,200Reasonable priceHVAC system maintenance
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Friendly, courteous and efficient service. Very respectful of home and property.

Paid $2,000+Reasonable priceHVAC system maintenance
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Always friendly, thorough, knowledgable, and quick to respond.

Reasonable priceHVAC system maintenanceService not listed
SteveLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hayden was very knowledgeable, polite, professional and did a great job! He clearly explained the troubleshooting process and reason we were having issues with our AC (low coolant). Many of my neighbors recommended Borchelt and I can see why.

Paid $600–800Reasonable priceHVAC system maintenance
Tonya11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great company and service!

Paid $1–200Great priceHVAC system maintenance
Holly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The technician was great! Arrived on time, attention to details was better than I’ve experienced with other companies recently, and he took the time to make sure it was functioning properly.

Paid $200–400Reasonable priceHVAC system maintenance
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Completely satisfied with the professionalism, experience, and quality of products Borchelts provides.

Paid $100–200Reasonable priceHVAC system maintenance
muddy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service with a great price.

Paid $1–200Great priceHeating system maintenance+ Punctuality+ Quality+ Professionalism
Jeanette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The only place in town that seems to be competent enough to work on older boilers and did a great job fixing my boiler. Their prices seem reasonable and they were honest with me and only fixed and installed the necessary parts, instead of trying to make you buy a new furnace- which I really appreciated. They even…

Paid $600–800Reasonable priceHVAC system maintenanceA/C system maintenanceHeating system repair
Aaron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Called for after hours service, they arrived quickly, diagnosed and fixed the problem with my AC unit.

Paid $200–400Reasonable priceHVAC system maintenance
GregLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very pleasant experience with this company👍

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenance
Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Please forward how much freon was added. Thanks it was absent from the invoice.

Paid $100–200Reasonable priceHVAC system maintenance
Cynthia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Tech was on time and service was great!

Reasonable priceHVAC system maintenanceA/C system maintenance+ Responsiveness+ Quality+ Professionalism
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great employees! They were professional and expedient in their work. I couldn’t be more impressed!

HVAC system maintenance
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I’m very happy with Borchelt’s, the men who have come to my home have been both knowledgeable and friendly. Today I had a visit from Chase, who is my new favorite!

Paid $200–300Reasonable priceHVAC system maintenance
H4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great service from professional service tech.

Paid $100–200HVAC system maintenance+ Punctuality
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Greg did a great job and I appreciated his thorough inspection of my furnace and AC. He found a problem with the air filter and how it was not fitting correctly and shared how it needed to repaired for proper usage. Greg is an asset to your company.

Paid $200–300Reasonable priceHVAC system maintenance
Abbi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Josh was great! Very competent, efficient, and kind. He answered all of my questions and took the time to explain a couple things to me. He made some recommendations moving forward and cleaned up after himself. All around great service. 10/10

Paid $100–200Reasonable priceHVAC system maintenance
Stanley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Hayden was courteous, professional, and friendly. An excellent service call.

Reasonable priceHVAC system maintenanceA/C system maintenance
Dave10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Fantastic service!

Reasonable priceHVAC system maintenance
Json2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service and service tech. Great followup by all employees we have ever worked with.

Paid $400–500HVAC system maintenance
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent service!

Great priceHVAC system maintenanceHeating system repairRepair HVAC
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Borchelt & Sons did the spring A/C maintenance today. I have used them for years and highly recommend their services.

Paid $200–300Reasonable priceHVAC system maintenance
TimLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Boston did a great job today. He communicated his arrival time and performed the preventative maintenance as a expected. He was friendly, professional and explained everything. He also asked if I had any questions. The usual great experience with Borchelt & Sons.

A/C system repair+ Responsiveness
Alex7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I have never been disappointed with the service and friendliness of the Borsch company. They’re just great people.

Paid $1–100Reasonable priceHVAC system maintenance
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Have used Borchelt for years for heating, AC, plumbing and electrical issues. Always pleased with their quick response and thorough approach.

Paid $600–700Reasonable priceWater heater installationHVAC system maintenanceA/C system maintenance+ Value
CarolineLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Borchelt are always so helpful and professional. Contractor was professional, informative and friendly. They came out the same day and replaced the water heater control.

HVAC system maintenance
Kay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

My Furnace stopped blowing warm air. I knew it must be dirty or clogged I called in the morning, they were there that afternoon so i didnt have to go the weekend w/o heat. The tech was very knowledgeable, he gave me a few tips. He spent a lot of time making sure all was good. Love this company!!!

Paid $100–200Reasonable priceHVAC system maintenance
Beverly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very happy w Borchet! Josh Gallmeier is awesome cleaned my furnace today! Great job!

Paid $1–100Great priceHVAC system maintenance
Rachael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Came on short notice, had part in stock, fixed furnace less than 4 hours after I called. They have treated my very well through the years.

Reasonable priceHeating system maintenance+ Responsiveness
Trisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service and very speedy to respond.

Great priceHVAC system maintenance
Thomas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I hope the thermostats can work correctly to hold the temperature of the home and the cycle. I've been having problems with it. There's no bad draft coming in the house.

HVAC system maintenance

Show more HVAC system maintenance reviews (63 more) →

Price

$264-45% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 1%Not sure 6%

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