Experts Reviews · Company report
W C Borchelt & Sons Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%23+1.6Craft & service penalty92−0.8Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

W C Borchelt & Sons Inc

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 961 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.W C Borchelt & Sons Inc is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.W C Borchelt & Sons Inc is better than 80% of electricians.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.W C Borchelt & Sons Inc is better than 92% of electricians.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.W C Borchelt & Sons Inc is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.W C Borchelt & Sons Inc is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.W C Borchelt & Sons Inc is better than 23% of electricians.D
23

Reviews for your job

Customers hired W C Borchelt & Sons Inc for 8 kinds of job.

W C Borchelt & Sons Inc for heating system installation

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Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “Heating system installation” · showing 20

Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Mike did an excellent job with the plumbing at our house!

General repairsHeating system installation
JasonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We were recommended W C Borchelt & Son’s by our long time Furnace & Air technician . He wasn’t able to install our new furnace. We were so pleased with the service, price and speed at which they took care of us. This will be the first place we call.

Heating system installation
LaurieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have used Borchelt for years and have always received quality service. We receive great service and are treated like family. Whether they send their most senior technician or the next generation, the technician is very knowledgeable and professional. We have had them work on toilets, heating and air maintenance,…

Reasonable priceA/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Marsha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Very efficient work in record time.

Reasonable priceWater heater installationHeating system installation
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Really nice guys.and do really Good work..

Paid $1,000+Great priceHVAC duct & vent repairHeating system installationHVAC duct & vent installation
Theresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always excellent service. 50 years of service.

HVAC system maintenanceHeating system repairHeating system installation+ Responsiveness+ Value
Sue3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Service Technician Chase Gorski did a great job getting our A/C running again as it has been down for about a week. Looking forward to getting a new Trane system installed.

Reasonable priceHVAC system repairHeating system installationInstall AC
TCLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was meant to be! W C Borchelt was doing work at a neighbor's home when our boiler said her final good-byes...leaving her sorrowful tears to flood the family room. Mr. Borchelt came out to our home that afternoon even though I'm certain had a very tight schedule. We had an estimate that very afternoon! The crew…

Reasonable priceInstallationHeating system installation
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great as Always Ron is the best

General repairsFaucet installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent work. Replaced circuit breaker.

Heating system maintenanceInstall ACHeating system installation
Christopher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good service and quality work. Seem to run their business with good values and treat their customers right.

Heating system installationInstallationRepair HVAC+ Responsiveness+ Punctuality+ Quality
Dave15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They made a special effort to respond quickly to a service call and followed up with a total furnace replacement in a timely manner.

Heating system installation+ Responsiveness+ Punctuality+ Quality
Jody5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would definitely recommend this company, they did a great job we had great guys to do the work , they were courteous, they let you know when there on there way . We felt they were very affordable for all we got. We had a couple mishaps happened while they were on project and they fixed it with no fuss or problems…

Install ACHeating system installationInstall thermostat+ Professionalism
ChrisLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Today Eric serviced our AC and as always did so professionally while being friendly. Greg, Evan & Calvin were very professional friendly and efficient. They were a great team and got our new furnace installed quickly. Thankfully because our old failed on the eve of the coldest weather of the '20 - '21 winter season.

A/C system maintenanceHeating system installationHeating system repair+ Punctuality+ Quality+ Professionalism
jordan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I highly recommend W.C. Borchelt & Sons. I was very pleased by the entire process from the initial visit, to the finished product. During the initial visit, I had made several requests of items I wanted covered in the work. When I received my quote for the work, each item was listed in detail. The larger chain…

Install ACHeating system installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Shelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very polite and thorough. I would highly recommend for any HVAC needs. We appreciated all that they did for us.

A/C system maintenanceInstall ACHeating system installation+ Punctuality+ Quality+ Professionalism
ray3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Used them at three places. Great work

Install ACHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
Pamela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I was very impressed with their performance and professionalism. Very clean, efficient and polite. Completed the job in one day. I would highly recommend them and will look to them for future projects. Thank you Brad, Holly, Ron and Nick!

Heating system installationA/C system repairHeating system repair
I4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

WC Borchelt and Sons have been reliable, depwndable and professional. Mike Zent goes above and beyond and gets the job done right. I am very pleased with their work. They are my go to guys for all things plumbing and HVAC! An answer to my prayers!!

Heating system maintenanceFaucet installationHeating system installation+ Responsiveness+ Quality+ Professionalism
Linda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love Borchelt. Use them for all HVAC and plumbing needs. They're friendly, efficient and prices are reasonable. Would recommend them highly

HVAC system maintenanceInstall ACHeating system installation

Show more heating system installation reviews (20 more) →

Price

$264-45% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 1%Not sure 6%

Jobs customers hired them for

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