Experts Reviews · Company report
W C Borchelt & Sons Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty92−0.8Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

W C Borchelt & Sons Inc

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #121Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 961 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.W C Borchelt & Sons Inc is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.W C Borchelt & Sons Inc is better than 80% of electricians.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.W C Borchelt & Sons Inc is better than 92% of electricians.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.W C Borchelt & Sons Inc is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.W C Borchelt & Sons Inc is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.W C Borchelt & Sons Inc is better than 24% of electricians.D
24

Reviews for your job

Customers hired W C Borchelt & Sons Inc for 8 kinds of job.

W C Borchelt & Sons Inc for install AC

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Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Install AC” · showing 20

Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The technician did an excellent job, and the system is working fine.

Paid $2,000+Reasonable priceInstall AC
Ally2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

We used to choose WC Borchelt because we knew that with Scott in ownership, we would get great quality service. Since his departure we have been nothing but disappointed with this company. We had to replace our AC unit in fall of 2024 and spent around 5 grand to do so. This summer, we already started having issues…

Paid $2,000+A/C system repairInstall AC
Sheri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fantastic experience. The team replaced my mother’s old central air system with professionalism, clear communication, and great care. They worked efficiently and left everything spotless. Highly recommend.

Paid $2,000+Reasonable priceInstall AC
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great people to work with.

Install AC
ScottLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jake and his crew were great. They extremely professional. Made sure I liked that they were putting up. Will definitely use there services again. Jacob returned to my home to finish the install of the water heater. The water heater is working perfectly.

Customer photo from Scott's reviewCustomer photo from Scott's reviewCustomer photo from Scott's reviewCustomer photo from Scott's review
Reasonable priceWater heater installationInstallationHVAC duct & vent installation
LaurieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have used Borchelt for years and have always received quality service. We receive great service and are treated like family. Whether they send their most senior technician or the next generation, the technician is very knowledgeable and professional. We have had them work on toilets, heating and air maintenance,…

Reasonable priceA/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Sue3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Service Technician Chase Gorski did a great job getting our A/C running again as it has been down for about a week. Looking forward to getting a new Trane system installed.

Reasonable priceHVAC system repairHeating system installationInstall AC
Marilyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have used this company for many years for plumbing, elecţrical and HVAC. Things checked above are all things i have used them for at sometime.

HVAC system maintenanceInstall ACInstall thermostat+ Punctuality+ Quality+ Professionalism
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent work. Replaced circuit breaker.

Heating system maintenanceInstall ACHeating system installation
Jody5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would definitely recommend this company, they did a great job we had great guys to do the work , they were courteous, they let you know when there on there way . We felt they were very affordable for all we got. We had a couple mishaps happened while they were on project and they fixed it with no fuss or problems…

Install ACHeating system installationInstall thermostat+ Professionalism
kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been using them since 1982. Very nice family owned business. They were able to respond when our heat pump went out during a winter storm2022, Replaced air conditioner April 2022. Highly recommend.

Install ACInstallation+ Responsiveness+ Punctuality+ Quality
jordan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I highly recommend W.C. Borchelt & Sons. I was very pleased by the entire process from the initial visit, to the finished product. During the initial visit, I had made several requests of items I wanted covered in the work. When I received my quote for the work, each item was listed in detail. The larger chain…

Install ACHeating system installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Shelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very polite and thorough. I would highly recommend for any HVAC needs. We appreciated all that they did for us.

A/C system maintenanceInstall ACHeating system installation+ Punctuality+ Quality+ Professionalism
ray3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Used them at three places. Great work

Install ACHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
Linda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love Borchelt. Use them for all HVAC and plumbing needs. They're friendly, efficient and prices are reasonable. Would recommend them highly

HVAC system maintenanceInstall ACHeating system installation
MichelleLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The quality and professionalism of their staff is wonderful. Cleaned up everyday and always kept us in the loop about the project.

Install AC+ Responsiveness+ Professionalism
Denis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very helpful, professional and quick installation hassle-free. Great customer service overall. Denis

Install ACInstall thermostat+ Responsiveness+ Quality+ Professionalism
StevenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brad came out to give an estimate for a complete change-out. He was very detailed and answered every question I had. His quote came in below several competitors and with better equipment. Calvin and his team came out a few days later and had the entire system (Furnace and A/C) changed out in 1 day. Their work was…

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Warren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Install AC

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Price

$264-46% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 1%Not sure 6%

Jobs customers hired them for

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