Analyzing 10,215,65210.2M ReviewsFor 28,90428.9K Experts

Experts Reviews · Company report
W C Borchelt & Sons Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty92−0.8Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

W C Borchelt & Sons Inc

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #133Position by Experts Score among all companies we track in this category. of 151 electricians · 4.9★ from 961 Google reviews

📞 Call (260) 485-3412Request a call backWebsite ↗

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.W C Borchelt & Sons Inc is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.W C Borchelt & Sons Inc is better than 80% of electricians.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.W C Borchelt & Sons Inc is better than 92% of electricians.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.W C Borchelt & Sons Inc is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.W C Borchelt & Sons Inc is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.W C Borchelt & Sons Inc is better than 24% of electricians.D
24

Reviews for your job

Customers hired W C Borchelt & Sons Inc for 8 kinds of job.

W C Borchelt & Sons Inc for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$900–1,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Toilet installation”

John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The workers were on time and job was complete. Good information throughout the process.

Reasonable priceToilet installationGeneral repairs
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

28 April 2026 Seth installed a new toilet in our guest bathroom and repaired the toilet in our half bath. He was kind, professional, and thorough. He does good work and represents Borchelt's well. I would strongly recommend Borchelt's in general and Seth in particular for your plumbing needs. 2025? Seth and Xavier…

Paid $900–1,000Reasonable priceToilet repairToilet installation
Von2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The installers were knowledgeable and professional! As well as courteous and helpful. Everything went seamless on their end. I have never received unsatisfactory results from WC Borchelt and sons Inc. I will use them again and again. They are highly recommended!

Reasonable priceToilet installation
Lynn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

On time, efficient,professional, skilled. Could not be more pleased. Explained everything clearly and just got it done for a very fair price considering the time it all took. Highly recommend.

Paid $500–600Reasonable priceToilet installationGeneral repairsService not listed
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Many years of outstanding service with maintenance and remodeling issues.

Water heater installationInstallationToilet installation
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great as Always Ron is the best

General repairsFaucet installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Brent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tub, plumbing, sink, toilet install. Very pleased!.....sink leak repaired and their very responsive...thank u

Faucet installationToilet installationFaucet repair+ Responsiveness+ Professionalism+ Value
Linda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love Borchelt. Use them for all HVAC and plumbing needs. They're friendly, efficient and prices are reasonable. Would recommend them highly

HVAC system maintenanceInstall ACHeating system installation
EricLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Removed 2 toilets and replaced with 2 new. It was a challenge but Don and Eric were good humored and worked the problem. Very good experience.

Toilet installation
Timothy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Toilet installationToilet repair+ Responsiveness+ Punctuality+ Quality

Price

$264-47% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance100$37–$285
A/C system maintenance63$39–$429
Heating system repair56—
Heating system maintenance46$27–$228
Water heater installation41—
General repairs40$93–$415
Heating system installation40—
Faucet repair37—

Compare with

Solutions Electricians Inc logoSolutions Electricians IncExperts Score 99Fort Wayne · 5.00★Three Rivers Electric logoThree Rivers ElectricExperts Score 96Fort Wayne · 4.94★Home Electric logoHome ElectricExperts Score 90Fort Wayne · 4.89★