Walgreens Photo logo

Walgreens Photo

Passport photo processor · Jeffersonville, IN · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%60+38.1Reliability 28%99+28Replies to reviews 8%7+0.6Momentum penalty99−0.1Experts Score= 67Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#195 of 201 photographersPosition by Experts Score among all companies we track in this category. · better than 3%
4.6 ★★★★★ 49 Google reviews · 10 photos
67%five-star reviews
4.55★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Walgreens Photo at a glance

Google reviewers rate Walgreens Photo 4.6 out of 5 stars based on 49 reviews. Customers frequently praise the quality of photos, affordable pricing, and fast service, including same-day options. Positive feedback also highlights helpful staff and convenient location. However, some lower-rated reviews criticize staff for appearing inattentive or ignoring customers at the register.

  • Google rating: 4.6 out of 5 from 49 reviews (67% five-star).
  • Reviews on this page: 49 Google reviews (20 with written comments, 1 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 12, 2026.
  • Service: Photographer serving Jeffersonville, Indiana.

Data from Google, last updated October 29, 2026.

Score profile vs other photographers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and momentum; weakest: replies to reviews.

Satisfaction60Reliability99Craft & service–Value–Momentum99Replies to reviews7Satisfaction: 60 (median 99)Reliability: 99 (median 99)Momentum: 99 (median 100)Replies to reviews: 7 (median 62)
Walgreens PhotoPhotographers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Walgreens Photo: 60/100 on this factor. Category median: 99.B
60
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Walgreens Photo: 99/100 on this factor. Category median: 99.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Walgreens Photo: 99/100 on this factor. Category median: 100.A
99
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Walgreens Photo: 7/100 on this factor. Category median: 62.F
7

Bar = this company · dark tick = category median.

Star ratings

49 Google reviews we collected

  • 5 stars3367%
  • 4 stars1020%
  • 3 stars612%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 20 written reviews

  • Praise10100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude440%
  • Quality & results330%
  • Speed & response220%
  • Price & value110%

What customers talk about

We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Always get quality photos just like professional studios, they have really nice items to choose from for gift giving with your photos on hem at really…”
  • “Great service!”
  • “…ith your photos on hem at really affordable low prices not to mention same day 1 hour service.…”
  • “…tems to choose from for gift giving with your photos on hem at really affordable low prices not to mention same day 1 hour service.…”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

QuentinLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great customer service. I didnt have to wait but 2 minutes for an associate to come get the cologne I wanted

AngelLocal Guide · 114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★

No help from staff, they just stand at the register with earbuds in and ignore the customer.

CathyLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always get quality photos just like professional studios, they have really nice items to choose from for gift giving with your photos on hem at really affordable low prices not to mention same day 1 hour service.

JoanLocal Guide · 248 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Took in 30 rolls of film, and 10 disposable cameras, the guy only took the cameras,he said let's start with just these, I guess it WAS a lot. Thank you for your help today!!

LeeLocal Guide · 430 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Considering I didn't go to Walgreens Photo, I'll take this opportunity to say, years ago, when I did go, I was very happy. Occasionally, I find those photos, too, & I remain very happy about Walgreens Photo.

Photos

Customer reviews

4.6 ★★★★★ 49 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Teresa Knear SolorzanoLocal Guide · 79 reviewsTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Staff was very helpful

Stephanie CockerellLocal Guide · 17 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Not busy at all. But the public bathroom needed some TLC

Quentin HobbsLocal Guide · 33 reviewsTotal number of Google reviews Quentin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service. I didnt have to wait but 2 minutes for an associate to come get the cologne I wanted

Angel RamirezLocal Guide · 114 reviewsTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

No help from staff, they just stand at the register with earbuds in and ignore the customer.

Cathy FieldLocal Guide · 57 reviewsTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always get quality photos just like professional studios, they have really nice items to choose from for gift giving with your photos on hem at really affordable low prices not to mention same day 1 hour service.

Amy MartinLocal Guide · 19 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great quality photos.

Sharon White3 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good service

Mallory RiceLocal Guide · 48 reviewsTotal number of Google reviews Mallory has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service!

Joan CliffordLocal Guide · 248 reviewsTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Took in 30 rolls of film, and 10 disposable cameras, the guy only took the cameras,he said let's start with just these, I guess it WAS a lot. Thank you for your help today!!

Frankie BrownerLocal Guide · 11 reviewsTotal number of Google reviews Frankie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Food was delicious and great service

Walgreens Photo on Google Maps →

Business details