How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%28+2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREWaller & Son Well Company
South Fulton, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 35 well inspectors · 5.0★ from 1,025 Google reviews
Report card
Percentile vs other well inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Waller & Son Well Company for 3 kinds of job.
Waller & Son Well Company for pump repairs & installation
Clear ✕All 132 Google reviews tagged “Pump repairs & installation” · showing 60
Amazing company. If you have any problems with your well this is the company to call. They are so easy to deal with, extremely helpful and can diagnose certain things on the phone with you. They will call you back and check in on you which is unheard of in today's world. I will only call Tye from now on out. Give them a call. You will be glad you did.
Excellent service provided by Tye and Austin. Good communication and resolved problem quickly and professionally. Highly recommend to others.
Our experience with Waller & Son Well Company was fantastic. They were very professional and a dependable company. Would definitely recommend them to anyone!
Showed up, performed and explained the problem and provided the solutions.
Lightning strike on a Saturday afternoon took out our water. Left a message with Waller & Son that evening. Got a call back early Sunday morning by Tye who walked me through some basic troubleshooting. When that didn't solve the problem, he promised to have someone out Monday morning (couldn't come Sunday,…
They responded the same day and fix my issue quickly. Glad I was able to find them. Owner answered the phone while on vacation. Great customer service.
Tye was Johnny on the spot. I woke up to no water pressure, called and he said he would be out in 20 minutes. He was on time diagnosed the problem and had it fix in about an hour. Good hard worker.
Very prompt. From the initial visit until completing the repair, my expectations were exceeded. I had no water when I woke up and had the deep well pump replaced and running by 130p the same day. Several months later I had a follow up discussion with them, and they reminded me to check my filters more often.…
Courteous, affordable, professional service.
My husband and I highly recommend this company. He was on time,friendly,professional and explained all he did in detail, will definitely use again if needed
Well pump went out over the weekend. Called Tye and he was out within the hour to take a look. Very responsive and prompt service, especially for non-business hours.
Great service. Very professional and reasonably priced.
Had a basic malfunction that caused me to not have water . They came out ASAP and got me fixed up. They definitely know what they are doing. Great thanks!
Great job Tye! He was very helpful and knowledgeable. Had my problem fixed over the phone. Listened and asked me all the right questions. Very honest and nice company to deal with. We own a company ourselves , very much appreciative. Already recommend him to a couple of our neighbors!
Quick response and great communication! Highly recommended!
These guys are top notch! Very communicative! They have taken my calls on weekends, nights and have always responded in extreme fashion. I would recommend these guys to anybody! They have worked on my well numerous times, all for different failures and they are the best price I have found. They take pride in their…
Very quick response and repair! Definitely recommend this company for your Well needs!
Austin came out to the house checked on the problem and explained everything to me as a first time homebuyer with a well I knew nothing about it he was great
They were very concerned hot having water. They also very qicck to reply and fix the problem. Would recommend them. Very nice to work with.
They was quick & professional & reasonable. Thank you guys 😊
Ty came out on a Sunday to diagnose our problem and had his boom truck here Monday morning to replace well pump. We have water now and everyone is happy!
Very responsive. Called for help with our well and the problem was resolved immediately. We have used them in The past and will keep using them if we ever need them. Great business and highly recommend them!
The well at our horse farm went out. I was in a panic since 20 horses need a lot of water. I called and Waller and sons had someone out within an hour and the new pump and wiring we needed installed and working in just a few hours. They explained things well andi highly recommend them.
I called this service after hours and they were so helpful. I was able to text them pictures and they helped me trouble shoot my issue remotely. We will 100% use this service again for future issues. This level of customer service is truly rare these days.
The service was great!!!! Polite and considerate. They responded to what I needed them to do quickly. I was definitely very satisfied with them and their work.
I called and was on schedule to replace my submersible pump within 24hrs. My water pressure was extremely low in my home. Gave me a price way lower than another company. HIGHLY RECOMMEND!!!!
Great service!!
Highly recommend Fast, fair and professional
Great knowledgeable service, got our well back in service quickly!
Had an issue with our pump and they were able to come out immediately! Great customer service and quick. Will be using them again for any issues with our well!
Great service they so nice and fast fix
Quick response time, excellent service!
The young man was very friendly, very knowledgeable. He came out when he said he would and got right to work and fixed our well and we had water again. Thank you for the fast friendly service we will use them again and recommend them to everyone.
Awesome, speedy, professional service! Got my well back up and running. Thanks
I was having problems with getting my pump to work and gave them a call and they pointed me in the right direction great people will definitely recommend
Called on Saturday for repair to well switch and in one hour we had water. Can’t get much better than that. Well pleased. Thanks
These guys are great!! Got my water back on same day. Went above and beyond with their service.
Very knowledgeable and professional. Quick response installation and repair was made in less than 24hrs.
Service was great. They immediately came out and fixed the problem the same day.
Super fast and responsive. Called one day and they had it fixed the next.
Waller & Son = professional. This is a company I will recommend to anyone who has pump installation or service needs. A family owned business who is dedicated and takes pride in their work. Tye and his team are the company of choice…it’s a no brainer.
Quick and friendly replacement of the well tank.
Quick excellent service to repair our well. Knowledgable and respectable technician. I would highly recommend their service!
Well pump failed and we were without water, called Waller and Son on a Saturday morning at 8am. Austin arrived and had me up and running by early afternoon the same day. Awesome service! Fair Pricing! I would highly recommend Waller and Son to anyone, and will definitely use them for any future issues I may have.
Very timely and professional. Respectful of property as it been raining a lot. Would highly recommend!
This company has been in business over 40 years. I had a problem with my well, a pipe had busted and the tank was broken. I called them and Tye answered...he was out to check on my problem and had his crew out to repair my well all within hours. They are knowledgeable, reliable and honest people that have…
Waller & sons r amazing. I called a company I knew but they were 2 slow & I could no longer keep waiting so I reached out 2 waller & sons! They came out the next day 2 troubleshoot & fix my well after it had been down a few days. I was told I needed a complete system but once waller & sons had their opportunity to…
Had well go out overnight. Called Waller & Son for help in the morning. He was onsite quick and diagnosed the problem fast. Had the parts with him to fix the situation and did a nice job. Very professional and would recommend to others.
It is nice this day and time to find a company that is very professional. They we're very courteous to keep us informed of the schedule. We found them exceptionally reasonable with their prices. We are very satisfied and would recommend them to anyone.
They are fast and good guys thanks for the service 👍
Highly recommended company from friends and family. We were having problems with our well and they had someone out within 30 minutes after calling for help. Stayed as long as needed, well after 5pm. Has been contacting us every day since to check on the problem. Great work, highly recommend!
I cannot believe the customer service I was provided today. A kind voice answered the telephone on a Saturday and offered to have someone here within an hour!!! Twenty minutes later, and our well was repaired and water restored. I am very very happy and highly recommend Waller and son!!!
These guys were referred by friends that had used them more than 30 years ago I’m glad to say they are just as good today as reported back then. They said I’ll be there before lunch..They were. Within minutes they diagnosed the issue and fixed it ! Truly the kind of service we should all aspire to give
I have to say what absolutely amazing service, I called this company because of their rating and they absolutely lived up to their 5 star rating. I highly recommend this company because of their friendly and very quick service!
My pump was installed 20 plus years ago by this company. I called them to repair a frozen line. Line replaced...cleanup done with a very modest charge. The technician was friendly and explained what was needed. Definitely I will continue to use Waller and Son Well Company. Great work with no up sales and reasonable price.
My well pump went out and they came and replaced it the next day. Great service
Incredibly responsive, punctual, efficient, professional, and reasonable! Hate having well issues, but Ty was awesome and I wouldn’t hesitate to have him come out again! I’ve already sent his contact info to everyone I know with a well!!
To start with the phone call that someone picked up. I called on Saturday morning which was new year eve. Tyler said he couldn’t promise me the same day which would’ve been ok, but by 12: pm he was at my house and fix the problem. I’m so impressed and grateful. On top of it he was pleasant. You can tell he loves…
Tech was very knowledgeable and repaired my well quickly I will call in the future for my well problems
I was impressed with the responsiveness of both the owner and the service tech who performed the repairs needed on our well pump. They responded quickly to phone calls on the weekend , diagnosed the problem over a video I sent them and kept me informed the entire time as to what was wrong and how it would be…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Pump repairs & installation | 132 | $828–$1.9k |
| Pump installation | 32 | — |
| Well installation | 3 | — |