How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%28+2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREWaller & Son Well Company
South Fulton, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 35 well inspectors · 5.0★ from 1,025 Google reviews
Report card
Percentile vs other well inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Waller & Son Well Company for 3 kinds of job.
Waller & Son Well Company for pump repairs & installation
Clear ✕All 132 Google reviews tagged “Pump repairs & installation”
Amazing company. If you have any problems with your well this is the company to call. They are so easy to deal with, extremely helpful and can diagnose certain things on the phone with you. They will call you back and check in on you which is unheard of in today's world. I will only call Tye from now on out. Give them a call. You will be glad you did.
Excellent service provided by Tye and Austin. Good communication and resolved problem quickly and professionally. Highly recommend to others.
Our experience with Waller & Son Well Company was fantastic. They were very professional and a dependable company. Would definitely recommend them to anyone!
Showed up, performed and explained the problem and provided the solutions.
Lightning strike on a Saturday afternoon took out our water. Left a message with Waller & Son that evening. Got a call back early Sunday morning by Tye who walked me through some basic troubleshooting. When that didn't solve the problem, he promised to have someone out Monday morning (couldn't come Sunday,…
They responded the same day and fix my issue quickly. Glad I was able to find them. Owner answered the phone while on vacation. Great customer service.
Tye was Johnny on the spot. I woke up to no water pressure, called and he said he would be out in 20 minutes. He was on time diagnosed the problem and had it fix in about an hour. Good hard worker.
Very prompt. From the initial visit until completing the repair, my expectations were exceeded. I had no water when I woke up and had the deep well pump replaced and running by 130p the same day. Several months later I had a follow up discussion with them, and they reminded me to check my filters more often.…
Courteous, affordable, professional service.
My husband and I highly recommend this company. He was on time,friendly,professional and explained all he did in detail, will definitely use again if needed
Well pump went out over the weekend. Called Tye and he was out within the hour to take a look. Very responsive and prompt service, especially for non-business hours.
Great service. Very professional and reasonably priced.
Had a basic malfunction that caused me to not have water . They came out ASAP and got me fixed up. They definitely know what they are doing. Great thanks!
Great job Tye! He was very helpful and knowledgeable. Had my problem fixed over the phone. Listened and asked me all the right questions. Very honest and nice company to deal with. We own a company ourselves , very much appreciative. Already recommend him to a couple of our neighbors!
Quick response and great communication! Highly recommended!
These guys are top notch! Very communicative! They have taken my calls on weekends, nights and have always responded in extreme fashion. I would recommend these guys to anybody! They have worked on my well numerous times, all for different failures and they are the best price I have found. They take pride in their…
Very quick response and repair! Definitely recommend this company for your Well needs!
Austin came out to the house checked on the problem and explained everything to me as a first time homebuyer with a well I knew nothing about it he was great
They were very concerned hot having water. They also very qicck to reply and fix the problem. Would recommend them. Very nice to work with.
They was quick & professional & reasonable. Thank you guys 😊
Ty came out on a Sunday to diagnose our problem and had his boom truck here Monday morning to replace well pump. We have water now and everyone is happy!
Very responsive. Called for help with our well and the problem was resolved immediately. We have used them in The past and will keep using them if we ever need them. Great business and highly recommend them!
The well at our horse farm went out. I was in a panic since 20 horses need a lot of water. I called and Waller and sons had someone out within an hour and the new pump and wiring we needed installed and working in just a few hours. They explained things well andi highly recommend them.
I called this service after hours and they were so helpful. I was able to text them pictures and they helped me trouble shoot my issue remotely. We will 100% use this service again for future issues. This level of customer service is truly rare these days.
The service was great!!!! Polite and considerate. They responded to what I needed them to do quickly. I was definitely very satisfied with them and their work.
I called and was on schedule to replace my submersible pump within 24hrs. My water pressure was extremely low in my home. Gave me a price way lower than another company. HIGHLY RECOMMEND!!!!
Great service!!
Highly recommend Fast, fair and professional
Great knowledgeable service, got our well back in service quickly!
Had an issue with our pump and they were able to come out immediately! Great customer service and quick. Will be using them again for any issues with our well!
Great service they so nice and fast fix
Quick response time, excellent service!
The young man was very friendly, very knowledgeable. He came out when he said he would and got right to work and fixed our well and we had water again. Thank you for the fast friendly service we will use them again and recommend them to everyone.
Awesome, speedy, professional service! Got my well back up and running. Thanks
I was having problems with getting my pump to work and gave them a call and they pointed me in the right direction great people will definitely recommend
Called on Saturday for repair to well switch and in one hour we had water. Can’t get much better than that. Well pleased. Thanks
These guys are great!! Got my water back on same day. Went above and beyond with their service.
Very knowledgeable and professional. Quick response installation and repair was made in less than 24hrs.
Service was great. They immediately came out and fixed the problem the same day.
Super fast and responsive. Called one day and they had it fixed the next.
Waller & Son = professional. This is a company I will recommend to anyone who has pump installation or service needs. A family owned business who is dedicated and takes pride in their work. Tye and his team are the company of choice…it’s a no brainer.
Quick and friendly replacement of the well tank.
Quick excellent service to repair our well. Knowledgable and respectable technician. I would highly recommend their service!
Well pump failed and we were without water, called Waller and Son on a Saturday morning at 8am. Austin arrived and had me up and running by early afternoon the same day. Awesome service! Fair Pricing! I would highly recommend Waller and Son to anyone, and will definitely use them for any future issues I may have.
Very timely and professional. Respectful of property as it been raining a lot. Would highly recommend!
This company has been in business over 40 years. I had a problem with my well, a pipe had busted and the tank was broken. I called them and Tye answered...he was out to check on my problem and had his crew out to repair my well all within hours. They are knowledgeable, reliable and honest people that have…
Waller & sons r amazing. I called a company I knew but they were 2 slow & I could no longer keep waiting so I reached out 2 waller & sons! They came out the next day 2 troubleshoot & fix my well after it had been down a few days. I was told I needed a complete system but once waller & sons had their opportunity to…
Had well go out overnight. Called Waller & Son for help in the morning. He was onsite quick and diagnosed the problem fast. Had the parts with him to fix the situation and did a nice job. Very professional and would recommend to others.
It is nice this day and time to find a company that is very professional. They we're very courteous to keep us informed of the schedule. We found them exceptionally reasonable with their prices. We are very satisfied and would recommend them to anyone.
They are fast and good guys thanks for the service 👍
Highly recommended company from friends and family. We were having problems with our well and they had someone out within 30 minutes after calling for help. Stayed as long as needed, well after 5pm. Has been contacting us every day since to check on the problem. Great work, highly recommend!
I cannot believe the customer service I was provided today. A kind voice answered the telephone on a Saturday and offered to have someone here within an hour!!! Twenty minutes later, and our well was repaired and water restored. I am very very happy and highly recommend Waller and son!!!
These guys were referred by friends that had used them more than 30 years ago I’m glad to say they are just as good today as reported back then. They said I’ll be there before lunch..They were. Within minutes they diagnosed the issue and fixed it ! Truly the kind of service we should all aspire to give
I have to say what absolutely amazing service, I called this company because of their rating and they absolutely lived up to their 5 star rating. I highly recommend this company because of their friendly and very quick service!
My pump was installed 20 plus years ago by this company. I called them to repair a frozen line. Line replaced...cleanup done with a very modest charge. The technician was friendly and explained what was needed. Definitely I will continue to use Waller and Son Well Company. Great work with no up sales and reasonable price.
My well pump went out and they came and replaced it the next day. Great service
Incredibly responsive, punctual, efficient, professional, and reasonable! Hate having well issues, but Ty was awesome and I wouldn’t hesitate to have him come out again! I’ve already sent his contact info to everyone I know with a well!!
To start with the phone call that someone picked up. I called on Saturday morning which was new year eve. Tyler said he couldn’t promise me the same day which would’ve been ok, but by 12: pm he was at my house and fix the problem. I’m so impressed and grateful. On top of it he was pleasant. You can tell he loves…
Tech was very knowledgeable and repaired my well quickly I will call in the future for my well problems
I was impressed with the responsiveness of both the owner and the service tech who performed the repairs needed on our well pump. They responded quickly to phone calls on the weekend , diagnosed the problem over a video I sent them and kept me informed the entire time as to what was wrong and how it would be…
Answered on a Sunday afternoon and was here Monday morning replacing the well pump. Even repaired the main pipe to the house. I have 5 children in this house (Things were getting ugly here fast with no water. If you know what i mean.) The fast and friendly service was much appreciated! Met with Tye and Austin. Both…
Tye and Austin were quick to respond to my calls for service. Very patient explaining my well components and issues. Recommended some things I could do on my own to save some money also. Highly recommend
This business has done me right on 2 different occasions where my well stopped working on a Sunday and they were able to come out and get me going again. Knowledgeable, friendly and great service. I highly recommend them!
Same day service, very knowledgeable and polite. The young man that came out found my issues and fixed it very quickly. Will recommend them to anyone I know and will use them for all future repairs. Thank you Waller & sons
Waller & Son answered the phone when I called, showed up when they said they would, and do the job asked of them for a great price. They replaced the pump on a very deep well and got it back working within hours. As a Realtor with clients that have wells, I will definitely use them whenever I need servicing or need…
I called Tye (the owner) last night because when we got home our water was gone. He said he would have someone there 1st thing in the morning. Austin arrived at my house 1st thing this morning and fixed the problem in 5 minutes or less. He was honest about the problem and had compassion about my situation. I…
Called early one morning with no water. Austin came out about 3 pm. He knew what was wrong. He called and had a new pump delivered and got to work pulling out 320’ of pipe. He had us up and running before he left. The next day we were having issues again. I called him and he knew what was wrong again. My husband…
Waller Well is a great company to work with. I needed a repair on my pump -- Austin (I think that's his name) came quickly, knew just what the problem was and fixed it asap. Efficient and inexpensive. Thank you.
Waller & Sons was amazing,,I called and they were there the same day..They didn't try and upscale on things that my system didn't need. Very fair price and service with a smile..Dont reget calling someone who are out to make a buck,,Call waller &Sons for fast, affordable and knowledgeable well repair..
Tye has been absolutely amazing! With me knowing nothing about a well, he has always been out same day or next day. He educates me with each visit and is very fair on his pricing! These guys will always be my first call. I highly recommend them 😊
I was in a super funky situation, I called this company told the owner who answer the phone 10 mins before they closed my issue he was at my home in 25 to 30 mins diagnosed my problem and had me completed serviced and fixed up with a new pump the very next morning! He arrived and told me all details up front, let me…
Wow! Best service ever!! I called at 10pm on a Saturday night, and a REAL person answered!! They came out the next morning and replaced my well pump. Perfect job! No issues! And they answered the phone for my follow up questions. I’ve added Walker & Sons to my phone contacts and will share with family and friends.
Great Company professional and fast reliable service.
They came as scheduled and knocked it out in 10 minutes Thanks guys
My son’s well went out on a Friday evening. We started calling companies and set up one appointment for Monday with a repair company we knew and relying on “Google Reviews “ called a company that advertised as 24X7 as well. They said they would call first thing Saturday and come out. They never showed. We never got…
Great and very responsive, competitive price and I called half dozen well repair companies. The tech that came was on time and respectful. Explained his findings of my leaking well and answered all questions I had. If I ever have another issue with my well I will not look any further than than Waller and Son.
Our well pump died on a Saturday and I called Ty on Sunday. He had someone out Monday afternoon to replace it. The service was quick, the tech was friendly and knowledgeable, and Ty answered the additional questions I had after the tech had left. I really appreciate the quick response and the service. While I…
Fair price and excellent service. The young man that came out did an amazing job.
My well went out on Labor Day, a holiday when most are at the lake drinking their favorite cold beverage (rightly so)! Waller and Son were the only ones to take the call, and they sent a truck within the hour. Austin came out and had me back up and running lickity split. Thank you so much for your hard work and…
Great service. Have us the best option for our situation. Very helpful and quality service . Would recommend to anyone. I am a proud loyal customer
Waller and Sons came out to see what was wrong with our well, on a good faith promise to pay them today. You don’t find many companies that will do that anymore. I’d highly recommend them, and if I need any services in the furniture I’ll definitely call them!
I did not hire Waller to install my new pump system b/c they didn't have capacity to service my area at the time I needed. However, every time I called them they answered or responded immeditatly so when I needed an emergency repair they came through on a Saturday! Very pleased and highly reccomend them. Professional and outstanding customer service.
Thanks guys nice work water pressure is back on. Really appreciate the fair price too.
These guys at Waller well are the real deal. Austin my service technician went above and beyond to restore proper water service. Even working in less than ideal condition he keep going and finished the job. So thankful.
Tank rusted out and they were extremely responsive. Priced fairly and water is restored. Highly recommend!!
Awesome experience! Showed up 15 min after my phone call at 4pm on a SATURDAY then looked at my well and gave me a quote. Then they were here SUNDAY morning and had my water back on in less than 2hrs. Instead of installing a whole new system like they said they were going to do they saw they could just make a…
I would recommend this company. Very professional and respond very quickly!!!!!
They came out and immediately figured out the problem with my well. They were very friendly and professional. Very informative and helpful. I would recommend them for any well issues or needs.
I would highly recommend Waller to any and everyone. I made a phone call to them and Ty was at my house within a little over an hour. He replaced my pump and had me back running within a couple of hours. The price was less than half of another company's quote. They also had me waiting for a week before they…
They were at the house less than an hour after calling and quickly diagnosed and repaired the problem. Friendly, polite and professional. Highly recommend them.
First time home owner and my water went out so of course I had no clue why! Called Waller & Son (late in the evening) and Tyler came first thing in the morning and fixed my well within an hour! Super nice guy who didn’t mind my pup helping him the whole time! Will definitely be using them again!
I woke up this morning without running water. All of our faucets were dry. I called Waller & son and within a couple of hours they showed up at our home. They diagnoses the problem and fix it promptly. I'm thankful for their service. I will keep using them in the future.
First to call on weekend Initial quote was right in the range of all estimates. Gave quote & did work for quoted amount. No up charges. Scheduled quickly & did work on time & in estimated time allotted for job
Very professional, I called and they were out there in a couple of hours. And they had the problem fix in no time. I would highly recommend them to anyone needing well services. I will defiantly use them next time I need any well work.
Five stars aren’t enough!! We lost all water pressure in our house last night. Called the previous company that installed the pump and got a voicemail. Called Waller and Son last night around 9pm and Ty picked up and said he’d be in the next morning. He quickly and accurately diagnosed the pump was at fault.…
Great company . My well went out this morning . I called and they sent someone out. Immediately and fixed my pump that was bad . Great customer service .
100% satisfied with the untire job. Couldn't ask for more.
Excellent service, fair prices, highly knowledgeable and a great communicator. Ty was a pleasure to deal with in an unpleasant situation of a failed well pump and he called me back at 5:30 in the morning! Talk about caring for a customer! Highly recommend Waller and Son!!!
I called at 11 pm and left a message in hopes of getting Waller and Son to come out and fix my well pump issues as water stopped flowing out of all my faucets that evening. I got a text at 5:30 a.m. this morning that they could come out and they were here around 8:30. Quickly figured out what was wrong and fixed…
We called at 11:00 am and our well was repaired by 2 Thanks for being such great customer service where it is hard to find these days. Thanks Ty
I recommend this company to anyone with any kind of well issues. Our water went out without warning this morning and I made a phone call to Waller and Son Well Company. Tye Waller showed up within an hour of making the phone call and was very professional and explained everything to me and I felt more educated on…
Talk about responsive, thoughtful service! I cannot recommend Waller & Son Well Company enough to express my gratitude.
Our well pump had quit working on a Saturday late afternoon and Tye Waller responded quickly to get the water running again. He was very kind, professional, and efficient. Definitely would recommend them and use them again.
call with a problem with my well and they were out here and had it fix in no time thanks so much.
These guys came out on Thanksgiving morning ❤️ Got us up and running in 2 hours , These guys are the Best
We'd been in our house about 2 weeks and the well was losing pressure. Called them up on a holiday and got immediate feedback. He walked me through some repairs that I could do myself to see if we could get it working to carry us along (and it worked!). I will only use Waller & Son for our future well needs. Saved our Thanksgiving!!
Thank you to Tye for coming out and fixing our well
Showed up within a couple hours of requesting service. Was able to quickly find the issue and repaired. Great job!
I totally recommend this company. One of the guy was able to help me out with my water tank pressure by FaceTime. Call them now!!
Amazingly fast service within 15 minutes of call on a Saturday and repaired the problem on our controls to our well pump for us. Wonderful customer service!
Well pump sprung a leak input crawl space. Tye was out quickly to repair on a Friday afternoon getting everything fixed and water turned back on. Highly recommend this service.
My sister was having trouble with her well, no water. I called Waller and Son and they not only were there within 30 minutes but had the new pump installed and water restored in just over an hour, start to finish.
One word "impressive" I called Friday night and didn't get a call center but a real person answer and they show up next morning. Hour later I had water again. I will use Waller & son again.
We custom built our home in 2004 and Waller Well installed our well system. Never had any issues with the well until last night October 04, 2021. Our water is the best with no sediment. Since it was raining, we could not check out anything until next morning. We did the basic voltage checks, but it was time to…
Tye was AWESOME! The first company that actually responded and came out with in an hour of calling. Super affordable and knowledgeable. Went above and beyond and explained everything to me and addressed my concerns.
Called at 7:48am he was here by 9:12 am. He did clean precise work and his advice and price was very reasonable. I've used them before and they are quick to respond and easy to work with.
My husband was tearing the well house down and the roof collapsed onto the well. Broke the tank off the well. I called Waller well and within an hour someone was here and had the entire well working with half an hour! Very professional and friendly! Thank you thank you thank you!!!
I had an issue with my well late in the evening and Waller & Sons was at my house with in a half hour! Just about an hour later we had running water!! Amazing, so thankful for their quick and quality service! Would highly recommend, and will be sharing their name with others!
Great company to deal with, highly recommend. Will be using them for anything Well related in the future.
Great business. Came out right away! A real lifesaver! Everyone else was closed on Saturday and they were open.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Pump repairs & installation | 132 | $828–$1.9k |
| Pump installation | 32 | — |
| Well installation | 3 | — |
