Window cleaning service · Brooklyn Park, MN · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%90+6.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#77 of 127 window cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 40%
5.0★★★★★160 Google reviews · 24 photos
97%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Wally's Home Services five stars based on 160 reviews, noting the owner responds to 92% of feedback. Customers frequently cite punctuality, professional conduct, and clear communication during exterior lighting installations and house cleaning services. Recurring themes include efficient one-day job completion, thorough cleanup, and helpful product explanations. No negative patterns or common criticisms appear in the provided excerpts, which consistently describe positive experiences with the crew's friendliness and attention to detail.
Google rating: 5.0 out of 5 from 160 reviews (97% five-star).
Reviews on this page: 160 Google reviews (138 with written comments, 12 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 23, 2026.
Service: Window Cleaner serving Brooklyn Park, Minnesota.
Data from Google, last updated October 26, 2026.
Score profile vs other window cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Wally's Home ServicesWindow Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wally's Home Services: 95/100 on this factor. Category median: 97.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wally's Home Services: 96/100 on this factor. Category median: 97.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wally's Home Services: 99/100 on this factor. Category median: 100.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wally's Home Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wally's Home Services: 90/100 on this factor. Category median: 85.A
90
Bar = this company · dark tick = category median.
Star ratings
160 Google reviews we collected
5.0of 5
5 stars15597%
4 stars43%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 138 written reviews
100%praise
Praise275100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price3835%
Reasonable6358%
Overpriced22%
Not sure66%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8431%
Staff & attitude7126%
Speed & response5520%
Would recommend3713%
Communication124%
Price & value124%
Honesty & trust41%
What customers talk about
We read 138 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The install crew was top notch and friendly and took the time to show me how to use my new lighting system.”
“Prompt and professional from the first consultation through installation.”
“Crew arrived on time, were very polite and completed the job in the timeframe that was discussed.”
“I am extremely happy with the services provided and will recommend Wally’s Home Services to all of our friends and family.”
“They explained the product, we walked through the steps and they provided instructions for usage.”
“They were timely, considerate, and fair priced, and had great customer service, I would highly recommend them!”
“One thing that stood out to us upfront was that their product comes with a warranty, which many competitors didn't offer.”
People customers mention
Carter3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Wally's Home Services for 4 kinds of job. Pick one to see what they paid and said.
Paula4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Permanent lighting installed. Prompt and professional from the first consultation through installation. Great communication throughout.
Reasonable priceService not listed
Ryan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Great job. Clean. Looks amazing. Crew was awesome to work with. Love the new lights.
Great priceService not listed
Rosco3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Excellent company to work with. Very professional, timely and efficient. The install crew was top notch and friendly and took the time to show me how to use my new lighting system. I am extremely happy with the services provided and will recommend Wally’s Home Services to all of our friends and family.
Great price
Bobbi4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I had Wally’s install permanent lighting on my house. A great company to work with and highly recommend! Crew arrived on time, were very polite and completed the job in the timeframe that was discussed.
Reasonable priceService not listed
Lesly4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
From the original conversation through installation of the exterior lighting system the Team was knowledgeable, courteous and enthusiastic. They explained the product, we walked through the steps and they provided instructions for usage. I highly recommend Wally’s Home Services.
Great priceService not listed
Andy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Showed up on time. Did a great job on the installation of the outdoor lighting.Color match is great on the track. Cleaned up, and the crew was friendly.
Excellent company to work with. Very professional, timely and efficient. The install crew was top notch and friendly and took the time to show me how to use my new lighting system. I am extremely happy with the services provided and will recommend Wally’s Home Services to all of our friends and family.
Price assessment: Great price
Response from the owner · 4 days ago
Thank you, Rosco. That was a fun install. We're really happy to hear that you enjoy the lights and the guys took good care of you.
Jill Trimbo13 reviewsiTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
I had Wally’s install permanent lighting on my house. A great company to work with and highly recommend! Crew arrived on time, were very polite and completed the job in the timeframe that was discussed.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 6 days ago
Thank you, Bobbi. We really appreciate your review and choosing to go with us. We hope you enjoy the lighting.
Naren Ohneswere9 reviewsiTotal number of Google reviews Naren has written across all businesses on Google Maps, not just this one.
From the original conversation through installation of the exterior lighting system the Team was knowledgeable, courteous and enthusiastic. They explained the product, we walked through the steps and they provided instructions for usage. I highly recommend Wally’s Home Services.
Price assessment: Great price
Services: Service not listed
Response from the owner · a week ago
Thank you Lesly, we are super excited for you guys with the new permanent lighting system and we really appreciate your business!
If you have any questions just message us. Enjoy!
Todd Stenvig9 reviewsiTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Showed up on time. Did a great job on the installation of the outdoor lighting.Color match is great on the track. Cleaned up, and the crew was friendly.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 weeks ago
Thank you Andy! It was a pleasure working for you. We appreciate you using Wally's. Enjoy the lighting!