Lighting contractor · Greer, SC · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%28+2Craft & service penalty93−0.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 41 christmas light installationiPosition by Experts Score among all companies we track in this category. · better than 13%
4.9★★★★★561 Google reviews · 24 photos
96%five-star reviews
4.84★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Walters Holiday Lighting 4.9 out of 5 based on 561 reviews, with the owner responding to 95% of comments. Customers frequently praise the company for its punctuality, clear communication, and professional installation of landscape, holiday, and exterior cleaning services. However, a pattern of criticism in lower-rated reviews highlights instances of poor follow-up, unresolved billing issues, and incomplete work that required additional customer effort to address.
Google rating: 4.9 out of 5 from 561 reviews (96% five-star).
Reviews on this page: 561 Google reviews (428 with written comments, 50 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 23, 2026.
Service: Christmas Light Installation serving Greer, South Carolina.
Data from Google, last updated October 26, 2026.
Score profile vs other christmas light installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Walters Holiday LightingChristmas Light Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Walters Holiday Lighting: 88/100 on this factor. Category median: 98.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Walters Holiday Lighting: 82/100 on this factor. Category median: 98.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Walters Holiday Lighting: 93/100 on this factor. Category median: 100.A
93
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Walters Holiday Lighting: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Walters Holiday Lighting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Walters Holiday Lighting: 28/100 on this factor. Category median: 66.D
28
Bar = this company · dark tick = category median.
Star ratings
561 Google reviews we collected
4.9of 5
5 stars54196%
4 stars61%
3 stars20%
2 stars20%
1 star102%
Praise vs complaints
Phrases our text analysis found in 428 written reviews
98%praise
Praise76198%
Complaints122%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price440%
Reasonable660%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results21027%
Staff & attitude18924%
Would recommend13818%
Speed & response12416%
Price & value608%
Communication385%
Honesty & trust142%
What customers talk about
We read 428 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Walters Exterior Lighting does a great job making our house look as festive as the season!”
“I've had good experiences in the past but my recent go-round didn't work out at all.”
“Jordan, Nick, Jason, James and others have answered our calls quickly, provided timely estimates and accomplished install work on very professionally.”
“Not even getting a response is extremely unprofessional and she will be taking her business elsewhere”
“We look forward to continuing to work with them for upcoming holiday seasons and our landscape improvements and strongly recommend them for enhancing your home.”
“They are great at the lighting design and installation, and very responsive at maintaining the lights throughout the season.”
“Their sales team listened to our lighting goals and helped us find creative ways to accomplish it all at a reasonable price.”
“I wish I would have waited to be build instead of paying up front, way too expensive for a job a local boy could have done a lot better.”
“Super easy to work with, communicative, and we're super happy with the results.”
“Trustworthy, precise, detail-minded, and top quality materials with superb crews.”
People customers mention
Exterior54 reviews
Cleaning19 reviews
Jared12 reviews
Chandler9 reviews
Exteriors9 reviews
Austin7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Walters Holiday Lighting for 4 kinds of job. Pick one to see what they paid and said.
Kendall7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
I'm glad to recommend Walters Holiday Lighting for their beautiful work on landscape lighting and our holiday Christmas lighting. Their sales team listened to our lighting goals and helped us find creative ways to accomplish it all at a reasonable price.
Jordan, Nick, Jason, James and others have answered our…
Colleen14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
They are so great! Our house is not easy to do, and they did a beautiful job. And if I had any issue, they were right out to help. Definitely using them next year!
Just to update, 4 years in and still using them! They have done several projects for us, and all great quality and professional service. Really nice people!
SueLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
This is my favorite time of year. We’ve done this for five years now. It comes perfect. Set up easy up easy down. Great job 👏
Beth3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Walters Exterior Lighting does a great job making our house look as festive as the season! They are great at the lighting design and installation, and very responsive at maintaining the lights throughout the season. Great job!
Carol6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very happy with work done. Before they left everything was put in order. Backyard looks so good.Would recommend them to anyone!
ALocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We have used Walters Exterior for landscaping lighting and driveway & sidewalk pressure washing. Communication has been great. The jobs were completed timely. I would highly recommend!
I'm glad to recommend Walters Holiday Lighting for their beautiful work on landscape lighting and our holiday Christmas lighting. Their sales team listened to our lighting goals and helped us find creative ways to accomplish it all at a reasonable price.
Jordan, Nick, Jason, James and others have answered our calls quickly, provided timely estimates and accomplished install work on very professionally. We look forward to continuing to work with them for upcoming holiday seasons and our landscape improvements and strongly recommend them for enhancing your home.
Response from the owner · 2 years ago
Thanks Kendall!
Colleen Dobkin14 reviewsiTotal number of Google reviews Colleen has written across all businesses on Google Maps, not just this one.
They are so great! Our house is not easy to do, and they did a beautiful job. And if I had any issue, they were right out to help. Definitely using them next year!
Just to update, 4 years in and still using them! They have done several projects for us, and all great quality and professional service. Really nice people!
Response from the owner · 4 years ago
Thanks Colleen!
Jerry Smith4 reviewsiTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
Walters Exterior Lighting does a great job making our house look as festive as the season! They are great at the lighting design and installation, and very responsive at maintaining the lights throughout the season. Great job!
Response from the owner · a week ago
Thank you so much, Beth! We're thrilled to hear you're enjoying the lights! We really appreciate your kind words and the opportunity to make your home a little more festive this season!
Janet Porter2 reviewsiTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
We have used Walters Exterior for landscaping lighting and driveway & sidewalk pressure washing. Communication has been great. The jobs were completed timely. I would highly recommend!
Response from the owner · 2 months ago
Thank you so much, Amy! We're thrilled to hear you've been happy with the landscaping lighting and the driveway and sidewalk cleaning. Great communication is something we really strive for, so it means a lot to know that came through. We appreciate you taking the time to share this and for trusting us with your home!
