iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%93+24.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 43 landscapersiPosition by Experts Score among all companies we track in this category. · better than 81%
5.0★★★★★171 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite responsive communication, punctuality, and thorough site cleanup as key aspects of their experience with Walters Landscapes. Services range from full landscape renovations and hardscaping to ongoing lawn maintenance, with clients noting that the company adapts to weather conditions and provides detailed quotes. While the majority of reviews are positive, two low-star excerpts highlight a pattern where clients reported missed appointment times and a lack of communication regarding scheduled estimates.
Google rating: 5.0 out of 5 from 171 reviews (99% five-star).
Reviews on this page: 171 Google reviews (163 with written comments, 9 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 14, 2026.
Service: Landscaper serving Raleigh, North Carolina.
Data from Google, last updated October 26, 2026.
Score profile vs other landscapers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Walters Landscapes, LLCLandscapers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Walters Landscapes, LLC: 97/100 on this factor. Category median: 89.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Walters Landscapes, LLC: 93/100 on this factor. Category median: 88.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Walters Landscapes, LLC: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Walters Landscapes, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Walters Landscapes, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 67.–
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Bar = this company · dark tick = category median.
Star ratings
171 Google reviews we collected
5.0of 5
5 stars16999%
4 stars00%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 163 written reviews
97%praise
Praise40697%
Complaints113%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price117%
Reasonable583%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8420%
Staff & attitude8420%
Would recommend7418%
Speed & response6917%
Communication4711%
Price & value389%
Honesty & trust215%
What customers talk about
We read 163 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had a wonderful experience with Walters Landscapes and are so happy with the results.”
“So communicative, very timely, clean, friendly and fast!”
“Would HIGHLY recommend for your next landscaping project!”
“I can't recommend Walters Landscapes enough!”
“From the beginning, James was very responsive and accommodating.”
“We hit multiple delays due to weather but the whole time James kept us in the loop about changes in timing.”
“James is great to work with, easy to reach, and was able to complete additional work we requested very quickly!”
“I am one to always give people a fair chance, but we are very frustrated by the lack of communication by this company.”
“His reasonable prices were matched with quality work = great value.”
“I contacted Walters Landscaping via their website to schedule an appointment for an estimate on patio installation.”
“With a commitment to excellence and transparent pricing, Walters Landscaping has consistently delivered exceptional results.”
People customers mention
James59 reviews
Landscaping33 reviews
Bermuda3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Walters Landscapes, LLC for 8 kinds of job. Pick one to see what they paid and said.
Tessa3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
James and his team were so wonderful to work with! So communicative, very timely, clean, friendly and fast!!! They listened to everything we wanted, called us out to make sure things looked the way we expected, and we’re so attentive to our desires. They made our crazy overgrown yard into a dream! The team every…
Katie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had a wonderful experience with Walters Landscapes and are so happy with the results. From the beginning, James was very responsive and accommodating. He was flexible during the water restrictions with the timing of our project. His team did wonderful work and kept the site clean every day. They’ve also been…
Reasonable price
Glenn3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
James and his crew transformed our backyard. He was mindful of the season and the conditions so the process happened over a couple months which was the right thing to do. He has a great eye for plants and his crew is outstanding in their speed diligence and accuracy of carrying out our architectural landscaping plans.
Kristen4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Fantastic experience with Walters Landscaping from start to finish. James and his team skillfully executed our front yard design and we couldn’t be happier with the finished results.
They carefully removed the original ‘90s landscaping, leveled areas to prepare for the new plantings and sod, repaired and updated…
Emily8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
We use Walter’s Landscapes for regular lawn maintenance as well as a recent landscape design project, and continue to be impressed with the quality of their work. James is highly responsive, professional and cares about his clients. Him and his team are great to work with. Would definitely recommend to anyone looking for a landscaper!
Suiter1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Walters Landscapes is the best around! The quality of their work is excellent and the attention to detail really shows. The owner is wonderful to work with. Professional, honest, and genuinely cares about both the work and the client. Highly recommend.
James and his team were so wonderful to work with! So communicative, very timely, clean, friendly and fast!!! They listened to everything we wanted, called us out to make sure things looked the way we expected, and we’re so attentive to our desires. They made our crazy overgrown yard into a dream! The team every came up with ideas we hadn’t thought through when it came to tricky spots in our yard. Our crew was so on top of it- we really enjoyed having them around the last couple of weeks! So grateful for their hard work and will definitely be using them for all our future landscaping/hardscaping needs!
We had a wonderful experience with Walters Landscapes and are so happy with the results. From the beginning, James was very responsive and accommodating. He was flexible during the water restrictions with the timing of our project. His team did wonderful work and kept the site clean every day. They’ve also been helpful post-installation with how to care for the sod. Would HIGHLY recommend for your next landscaping project!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you, Katie! We really enjoyed working with you and hope you enjoy your new backyard for many years to come!
Regards,
The Walters Landscapes Team
Lisa BryantLocal Guide · 11 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
For those seeking to create a truly exceptional outdoor space, look no further than Walters Landscaping. With a commitment to excellence and transparent pricing, Walters Landscaping has consistently delivered exceptional results.
From the outset, working with James Walters was a pleasure. He recommended landscape designer Danielle Slavin, whose business is called Petal and Twig. Danielle’s vision for our yard exceeded our wildest expectations. James meticulously implemented her design, providing real-time guidance and options when needed. His expertise and creativity were evident throughout the project.
Our backyard was a blank canvas, but Walters Landscaping transformed it into a stunning oasis. They added a herringbone-patterned hardscape, a cozy fire pit surrounded by pea gravel, and landscaped beds brimming with vibrant new shrubs and trees. They cleared the overgrown poison ivy-infested wooded area and covered it with pine straw, creating a beautiful transition.
In addition to the backyard, Walters Landscaping also enhanced our front yard. They replaced shrubs and re-mulched everything, ensuring a cohesive and polished look. Their attention to detail and professionalism were evident in every aspect of the project.
The entire Walters Landscaping team demonstrated unwavering dedication to providing exceptional service. James Walters himself visited almost daily to oversee the progress, ensuring that every detail met our high standards.
We cannot express enough gratitude for Walters Landscaping. We are thoroughly satisfied with the results and have the utmost admiration for the entire team. Their expertise, creativity, and commitment to excellence have truly made our outdoor space a dream come true.
Response from the owner · 5 months ago
Thank you, Lisa! It was a pleasure working with you all and we are grateful for your business!
Regards,
The Walters Landscapes Team
Glenn Astolfi3 reviewsiTotal number of Google reviews Glenn has written across all businesses on Google Maps, not just this one.
James and his crew transformed our backyard. He was mindful of the season and the conditions so the process happened over a couple months which was the right thing to do. He has a great eye for plants and his crew is outstanding in their speed diligence and accuracy of carrying out our architectural landscaping plans.
Response from the owner · 6 months ago
Thank you, Glenn! We always try to be mindful of the seasons and conditions so we can do it the right way!
Regards,
The Walters Landscapes Team
Kristen M4 reviewsiTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
Fantastic experience with Walters Landscaping from start to finish. James and his team skillfully executed our front yard design and we couldn’t be happier with the finished results.
They carefully removed the original ‘90s landscaping, leveled areas to prepare for the new plantings and sod, repaired and updated our irrigation system, and meticulously installed our new plants, mulch and sod.
You can tell details matter and they care about getting things right. They went above and beyond to ensure we got plants that were healthy and would mature the way we wanted, and confirmed everything in person before major steps took place.
They will be our first call when we’re ready to move on to our next phase of projects, and I will happily recommend them to anyone looking for a crew in the future.
We use Walter’s Landscapes for regular lawn maintenance as well as a recent landscape design project, and continue to be impressed with the quality of their work. James is highly responsive, professional and cares about his clients. Him and his team are great to work with. Would definitely recommend to anyone looking for a landscaper!
Response from the owner · 6 months ago
Thank you for the feedback, Emily! We are grateful for your continued business!
Regards,
The Walters Landscapes Team
Suiter Ragland1 reviewiTotal number of Google reviews Suiter has written across all businesses on Google Maps, not just this one.
Walters Landscapes is the best around! The quality of their work is excellent and the attention to detail really shows. The owner is wonderful to work with. Professional, honest, and genuinely cares about both the work and the client. Highly recommend.
Services: Lawn landscaping, Yard landscaping
Response from the owner · 8 months ago
Thank you, Suiter! We appreciate your business and are very grateful!
Regards,
The Walters Landscapes Team
Kurt Blackmon6 reviewsiTotal number of Google reviews Kurt has written across all businesses on Google Maps, not just this one.
Walters Landscaping has been maintaining our commercial property for the last 4 months. They are great, meticulous, and efficient. James is great to work with, easy to reach, and was able to complete additional work we requested very quickly! Would highly recommend!
Price assessment: Reasonable price
Services: Lawn landscaping
Response from the owner · 8 months ago
Thank you, Kurt! We enjoy working with you and are grateful for your continued business!
Regards,
The Walters Landscapes Team
Ryan NewellLocal Guide · 10 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
James and his team are fantastic to work with. Attention to detail, quick to respond and a local, family run company are just a few of the great qualities they provide.
⭐⭐⭐⭐⭐
John Morgan9 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
