Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Walters Landscapes, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%93+24.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Walters Landscapes, LLC

Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 43 landscapers · 5.0★ from 171 Google reviews

📞 Call (919) 395-6833Request a call backWebsite ↗

Report card

Percentile vs other landscapers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Walters Landscapes, LLC is better than 97% of landscapers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Walters Landscapes, LLC is better than 93% of landscapers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Walters Landscapes, LLC is better than 99% of landscapers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Walters Landscapes, LLC is better than 100% of landscapers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Walters Landscapes, LLC is better than 100% of landscapers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Walters Landscapes, LLC is better than —% of landscapers.–
—

Reviews for your job

Customers hired Walters Landscapes, LLC for 8 kinds of job.

Walters Landscapes, LLC for hardscaping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Hardscaping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 10

All 5 Google reviews tagged “Hardscaping”

Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Working with James and the team has been an absolute A+ experience. We did a major landscaping and hardscaping project, including retaining walls, brick patios and walkways, new trees and shrubs, sod, etc. From planning through excavation, building and planting, they did a great job. This has been one of the best…

Artificial turf installationConcrete masonryDriveway or walkway paving+ Responsiveness+ Punctuality+ Quality
Casey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Walters Landscaping. Excellent experience from start to finish - great communication, high quality work, and practical problem solving. Even during the project, they were attentive to keeping work areas clean and ensuring we were happy with the work-in-progress. They installed new landscaping,…

HardscapingLandscape installationsYard drainage+ Responsiveness+ Punctuality+ Quality
Peter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

James and team did an outstanding job on a total backyard re-do for our North Raleigh home. Communications were excellent from the get-go, from design and cost estimation to status updates to final walk-thru. The project was delivered on time and within budget, and we are thrilled with the results.

HardscapingLandscaping designYard landscaping
Zachary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Walters Landscaping did an incredible job on our outdoor patio. James was so easy to communicate with and his crews were extremely professional. James also helped us install some trees that were too large for us to do on our own. They had it done quickly and they look great. We will definitely be contacting James again in the future!

Grading & reslopingHardscapingStone landscaping+ Responsiveness+ Punctuality+ Quality
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

James and his team did a great job turning our dream landscape into reality. Their attention to detail was great and we wouldn't hesistate to use them again on future projects.

Concrete masonryHardscapingLandscape installations+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 83%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lawn landscaping11—
Yard landscaping11—
Landscape installations10—
Hardscaping5—
Stone landscaping4—
Yard drainage4—
Landscape design3—
Retaining walls3—

Compare with

DreamScapes logoDreamScapesExperts Score 97Raleigh · 4.96★Perspective Landscape Solutions logoPerspective Landscape SolutionsExperts Score 96Raleigh · 4.98★O Boys Landscaping logoO Boys LandscapingExperts Score 96Raleigh · 5.00★