Experts Reviews · Company report
WASTE CONNECTIONS FORT WORTH logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%29+7Value 14%42+5.9Replies to reviews 7%57+4Craft & service penalty36−6.4Experts Score= 45Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.45SCORE

WASTE CONNECTIONS FORT WORTH

Fort Worth, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #127Position by Experts Score among all companies we track in this category. of 128 hazardous material removal · 4.5★ from 567 Google reviews

Report card

Percentile vs other hazardous material removal (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.WASTE CONNECTIONS FORT WORTH is better than 63% of hazardous material removal.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.WASTE CONNECTIONS FORT WORTH is better than 29% of hazardous material removal.D
29
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.WASTE CONNECTIONS FORT WORTH is better than 36% of hazardous material removal.D
36
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.WASTE CONNECTIONS FORT WORTH is better than 42% of hazardous material removal.C
42
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.WASTE CONNECTIONS FORT WORTH is better than 100% of hazardous material removal.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.WASTE CONNECTIONS FORT WORTH is better than 57% of hazardous material removal.C
57

Reviews for your job

Customers hired WASTE CONNECTIONS FORT WORTH for 8 kinds of job.

WASTE CONNECTIONS FORT WORTH for trash removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.110
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.53
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 48/100.How Job match is calculatedBuilt only from reviews Google tagged “Trash removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 110 Google reviews tagged “Trash removal & disposal” · showing 40

BethLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★

Will the person they have driving on my mom's route refuses to pick up her trash when it rains because he thinks it's too muddy and he'll get stuck in all the other trash truck services that work on this road turn around just fine an imagine it rains on two Fridays in a row then you have 2 weeks of services that…

OverpricedTrash removal & disposal
ShaneLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Anthony’s communication during sales process was amazing!

Great priceTrash removal & disposal
T3llez10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent service with clear, transparent pricing.

Reasonable priceTrash removal & disposal
CGs5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

“I just wanted to say that Angelica was amazing. She was very friendly, professional, and helpful throughout the whole process. She took the time to answer my questions and made sure I was taken care of. She has great customer service, and I really appreciate the way she treated me. I definitely wanted to make sure…

Reasonable priceTrash removal & disposal
Travis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Raleigh Morring does an amazing job! And he is so kind and personal with honking the horn for my daughters and waving. They are 2 and 4 years old and they LOVE watching him come pick up the trash. Totally impressed with his friendliness!

Not sureTrash removal & disposal
KLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service always, Raleigh Morning is timely each week and very friendly. Our kids love to see him stop by. He honks, waves and makes their day each week.

Trash removal & disposal
Jodie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We've worked with Kevin at Waste Connections for years, and he is sincerely the best! He's attentive, quick to respond, and always goes above and beyond for us. Even as a small account, he makes us feel like a priority and is always willing to work with us when needed. We couldn't ask for better service!

Trash removal & disposal
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Well I spoke with Melissa Farnan and a lady named Vanessa and they both were very kind and patient and even called me back to make sure that I was OK concerning an issue with Bulk Trash. I’m very happy to be able to speak with customer service representatives as such God bless you and thank you for your time.

Customer photo from John's review
Great priceTrash removal & disposal
Big7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Worst trash company out there . Dont pick up your trash half the time and then if you have extra trash on your dumpster they take pictures and charge you $90 extra . This company has no values and can care less about their customers and employees . Do not fall for their lies get any other company !

OverpricedTrash removal & disposal
Janell5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service from Anthony Lewis, Jr.! He is always responsive, professional, and quick to schedule our compactor service whenever needed. His attention to customers and willingness to help make the entire process smooth and hassle-free. I highly recommend reaching out to Anthony directly. You won't regret it!

Reasonable priceTrash removal & disposal
Anai9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve had a great experience with this trash company & especially with Miranda! She’s been a great help on any questions and concerns I may have & always addresses any situations in a fast paced manner!! 100/10 recommend!!

Great priceTrash removal & disposal
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Araceli is the best!! Super easy to work with and always available.

Great priceTrash removal & disposal
Shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brandon has been a huge help! We manage two large condos near TCU and he has gone above and beyond to make sure we are taken care of! He is easy to reach and fast to respond! We are so thankful for Brandon!

Trash removal & disposal
Takara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We use this Vendor at my company and they are absolutely amazing. They explain quickly but in detail, they left all of the office staff gifts and little cute trash cans. Truly an exceptional company. Anthony Lewis was our main point of contact and was absolutely a doll. I've enjoyed connecting with him!

Customer photo from Takara's review
Great priceTrash removal & disposal
phreeLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

4/5 stars, taking one off. I don't know what was happening one particular day but not the regular guys on my route. A neighbor who lives across the street and 3 doors down found his garbage can lid in my yard and my recycle bin totally gone. The wind was not blowing that day. 5/5 stars to Brenden (driver) and Raul…

Not sureTrash removal & disposal
Lesly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nesesito aser cambio de contenedor de basura uno más pequeño

Customer photo from Lesly's review
OverpricedTrash removal & disposalService not listed
BenLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Samuel has been awesome picking up and taking the rolloff every single time super friendly and very courteous!! It’s a transaction that does not require a friendly smile in customer service, but wow it makes me want to do more business with Waste Connections because of how easy everything has been. In a day and age…

Reasonable priceTrash removal & disposal
NatalieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anthony Lewis is one of the best representatives I have worked with. Waste Connections is very lucky to have someone who’s attentive and makes time to say hello the customers.

Great priceTrash removal & disposal
Thomas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matthew monk awesome service great guy to chat with, great listener and very understanding

Reasonable priceTrash removal & disposal
Ernesto6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you Matt Monk you always deliver a great positive and professional attitude! Your always smiling the service has been amazing. You are what Waste Connections calls “Exceptional” I never have any problems with my trash service! You service us every time keep up the amazing work!

Great priceTrash removal & disposal
Stoglin15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Vanessa Salazar was great she is very knowledgeable she allows makes sure she follows up with her customers. I love every time she answers she gets things done in a timely manner. Good work

Great priceTrash removal & disposal
pacey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matthew Monkcdoes a great job on customer service and dumping dumpsters

Reasonable priceTrash removal & disposal
Cherylen14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matthew Monk is great at serving our cans

Reasonable priceTrash removal & disposal
JasonLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Just want to say that Craig is a super good person comes every Thursday to pick up our dumpster ALWAYS in a good mood. I wouldn't want any other person coming picking up our dumpster. So thank you Craig!

Reasonable priceTrash removal & disposal
Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Richard Gonzales is the best! Very professional

Great priceTrash removal & disposal
ElizabethLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Waste connections has been a great company at picking up our trash. The driver, Richard Gonzales, always picks up on our days of pickup and we never have any complications. Great service!

Not sureTrash removal & disposal
Nic2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Richard Gonzales was a great help with picking up the trash around the dumpster and dupping the dumpster a 2nd time.

Not sureTrash removal & disposal
LeeLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tino is always so helpful and let's us know of any mechanical issues as well as his company. Tino is a great representative for Waste Connection of Fort Worth.

Not sureTrash removal & disposal
Brandon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Isaias is great. Super helpful.

Reasonable priceTrash removal & disposal
MarkLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Why can't I give 0 stars? These pieces of trash (literally) have increased the monthly rate from $128 to $404 in the past 3 years!!! Stay away. Find another company to do business with.

OverpricedTrash removal & disposal
Joe13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

I have used the service for about 10 years. The monthly fee has more than tripled in that time while the quality of service has drastically decreased. I have called customer service a time or two for assistance and the representatives have been unfriendly and unhelpful. I am discontinuing my business with the…

Trash removal & disposal
RDS2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kevin Payne has been great to work with. Let's us know what the issues are with excellent customer service and responds very quickly. Love the prices and would recommend WC to anyone.

Great priceTrash removal & disposal
HAMIDALocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

I’m extremely disappointed with this waste disposal company. Their rates are already on the higher side, but what’s worse is that they increased the charges without any prior notice. There was no communication, no explanation—just a higher bill. This lack of transparency is unacceptable and feels very…

Trash removal & disposal
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

This company has consistently added charges to our bill that are fraudulent. Charged multiple times for over filling our dumpster when photos showed it for a location that was not ours. We always have to check our bill and find “errors “ constantly. Very shady practices.

OverpricedTrash removal & disposal
Louie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

WOW I wish I could give a negative 20. Poor customer service, charging overloaded for a flap of a box being on the edge of the dumpster.. $100.. Place is a scam. You cant do nothing about their crap service either since you have to use them in Haltom City.

OverpricedTrash removal & disposal
brendaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

They skipped my trash

Customer photo from brenda's reviewCustomer photo from brenda's reviewCustomer photo from brenda's review
Trash removal & disposal
MorganLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Melissa is MARVELOUS! I felt like not only I was truly listened to but I left the conversation with great understanding. Thank you for top tier customer service!

Great priceTrash removal & disposal
Doug3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I always ask for Melissa whenever I have issues getting my trash picked up because she goes above and beyond to make sure I’m well taken care of! Waste Connections has been reliable and I recommend using their service.

Trash removal & disposal
Dee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Waste Connections is a great waste company. Miranda Lee was super helpful and answered all my questions.

Trash removal & disposal
L&M10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Miranda Lee kept in constant communication with me during the winter storm and made sure I was serviced upon opening back up. She is great to work with and I appreciate her professionalism even when things get hectic.

Trash removal & disposal

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 35%Overpriced 10%Not sure 10%

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