Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%64+15.5Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty44−5.6Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREWaste Pro
Locust, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #105Position by Experts Score among all companies we track in this category. of 110 junk removal services · 4.7★ from 2,461 Google reviews
Report card
Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Waste Pro is better than 83% of junk removal services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Waste Pro is better than 64% of junk removal services.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Waste Pro is better than 44% of junk removal services.C
44
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Waste Pro is better than 89% of junk removal services.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Waste Pro is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Waste Pro is better than 100% of junk removal services.A
100
Reviews for your job
Customers hired Waste Pro for 8 kinds of job.
Waste Pro for hazardous waste removal & disposal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Hazardous waste removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 15
All 6 Google reviews tagged “Hazardous waste removal & disposal”
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
These guys always do a great job for us here. We have truck 3292 come through our neighborhood every Thursday and I'm always happy with the service. Thank you guys for what you do.
Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Antonio3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Lonnie and Messiah truck number 3292 does great service and always professional.
Junk removalHazardous waste removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Kiara Mccauley is a great customer service representative and provided great service. Thanks.
Hazardous waste removal & disposalService not listed+ Professionalism
Taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Rating only, no written review.
House & garage cleanoutsYard debris removalAppliance removal & disposal
Triece4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Appliance removal & disposalConstruction debris removalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
Solomon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Appliance removal & disposalConstruction debris removalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 60%Reasonable 34%Overpriced 0%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Trash removal & disposal | 254 | — |
| Yard debris removal | 175 | — |
| House & garage cleanouts | 117 | — |
| Junk removal | 83 | — |
| Furniture removal | 34 | — |
| Appliance removal & disposal | 32 | — |
| Construction debris removal | 20 | — |
| Dumpster rental | 16 | — |
