How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%64+15.5Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty44−5.6Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREWaste Pro
Locust, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #105Position by Experts Score among all companies we track in this category. of 110 junk removal services · 4.7★ from 2,461 Google reviews
Report card
Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Waste Pro for 8 kinds of job.
Waste Pro for house & garage cleanouts
Clear ✕All 117 Google reviews tagged “House & garage cleanouts”
Nelson and Marcos truck #5330 are the best!
Dixon en el camión 4677 hace un grandioso trabajo dejando limpias nuestras calles
Dixon en el camión 4677 realiza muy buen trabajo
Dixon en el camión 4677 realiza muy buen trabajo
Very timely and friendly service! We did some fall cleanup and Mike Byrum and his crew made sure all of our trash was taken out. We appreciate all the hard work they do.
Truck #5330 provided excellent customer service. Thank you!
We love our driver vantice
Nelson Mendoza & Marcos Morales are both very friendly and helpful! Went above and beyond with my trash removal!
Robin Moran was very professional, helpful, and provided outstanding customer service! ! He truly cares about his job and the community he serves. His dedication and positive attitude do not go unnoticed. Thank you, Robin, for going above and beyond!
Jhon Giraldo en el camión 4590 hace un increíble trabajo!! Sin duda alguna waste pro tiene los mejores choferes trabajadores!! Por eso doy 5 estrellas!!
Robin Moran is a pleasure
Jhon en el camión 4590 hace muy bien su trabajo. Excelente persona siempre anda sonriente
Excellent service from Dixon Parga!
Vantice was great and she's a awesome person. A very hard worker we loved her
Casey is an excellent worker. Exceptional service. Truck #0544627
Roy, Casey, and Mike pick up in my community they do a wonderful job
She was very nice very good i love her ms vantice miller
Vantice was very nice and very helpful
Vantice miller
That Vantice is something special. If I ever had to come in contact with a worker I am glad it was this nice funny young lady.
Vantice is an awesome worker, she goes over and beyond her duties!! Deserves a raise and bonus..
Dixon es muy bueno en lo que hace!! Excelente servicio!!
Mrs. Doris Kearns is fantastic . She always seems to be happy. She takes time to greed out daughter everytime we see her. My daughter makes sure to get her friend Mrs. Kearns some snacks or treats when she stops by. We feel very happy with her service and her love that she shows to ly daughter. Thank you !
Marcos Morales truck #5330 great service
They were great and respectful persons. I talked to and They they did a great job picking Up, trash, I had
I would like to shout out Mr. Roy Waldrop from WastePro truck#: 44917 for doing an exceptional job every Friday. He always waves at me and my babies on our way out and he makes sure after my trash can is serviced that the lid is closed and the cart is not blocking my drive way. Thank you for being such a great employee for Waste Pro!
⭐⭐⭐⭐⭐ Great job by Nelson Mendoza and Marcos Morales! They did an excellent job with the cleanup and were very professional, friendly, and efficient. They worked quickly and carefully, making sure everything was done properly. We really appreciate their hard work and great service. Thank you, Nelson and Marcos! Highly recommend!
Nelson Mendoza and Marcos morales are Exceptional workers
Our Waste Pro driver Roy Waldrop is wonderful! We never have any issues, our trash/yard debris is always collected on time and completely and our trash cans are always safely deposited back on our lawn. He clearly takes extra care on the job and we appreciate him!
Professional gentleman all the time drop something out of trash can by picking it up they pick it right up and move to the next house perfect service thank you Mike byrun is a great asset to you and the community
Mike B on truck 5327 does an excellent job week after week with our yard waste and extra trash pick up!!
Marcos Morales is always on time!! Great driver! Truck #1529
Great company and always delivers. Special shoutout to Alonzo he’s always looking out for and helping the community
Dennis Strain and DeAndre Williams on truck 5421 are very courteous
They’re so professional kind and very respectful Driver: Dennis Strin Helper: DeAndre Williams Truck # 5421
Tammy is one of the best she keep a good attitude and her people laughing
Lonnie and Messiah thanks so much. Very professional team. Truck # 3292
Thanks Lonnie and Messiah Very nice of them to wait and help me out I was running late this morning very appreciate.Truck # 3292
Marcos Morales was the help we needed, thanks for everything, highly recommended!
Great service customer and work wise. Would recommend to anyone needed this type of help in Charlotte
High quality service. A special thanks to Marcos Morales in particular for his assistance and extreme professionalism!
Do not like when extra recycled out of recycle bin not picked up
I just wanted to shout out truck 3292. Lonnie and Messiah. I hope I remembered the names right.. but y'all are awesome!!
Such a great company!! Very professional, knowledgeable and A PLUS customer service! Marco Morales is such an amazing man!! He went above and beyond for me & my family! It is so hard to find truly hardworking dedicated people these days who actually take pride in their work. Mr. Morales is definitely that man! I…
Great services 👌🏼 truck # 3137
Always professional, respectful and great service. Especially Dezmond Shine and Emmanuel Hammond. Very productive and all around impeccable work ethic.
Thanks Lonnie and messiah truck 3292 very helpful guys
Emmanuel Hammond and dezmond shine are some hard working men’s… Great service #3134 thanks for the yard pick ups
Lonnie and Messiah ..truck #3292 awesome job
Truck numbers 3292 Lonnie and helper great work guys they even pick up the loose trash up off the ground thanks
Good Afternoon, I just want to say thank you, for all the hard work you do in the big city. Also, you have some great induvial on your team, I think his name is Alonzo the black one lol . He was very helpful, professional, and friendly. You never know how you help someone by just being nice. We need more people…
Great on time reliable workers but the ones that stand out the most is Desmond and Emanuel
Arica is a good worker, she very professional and kind.
Lonnie and messiah truck number 3292 are the best guys I know!!
Great job Lonnie and Messiah truck 3292 For Keeping everything clean and neat
Alonzo Beckmon is fast! For a small guy he gets it done!
good job Maurice star and john starnes grant truck number 3142
Alonzo beckman is so nice and always prompt and willing to help! He is an asset to this company! Great customer service ‼️
Tammy and her Helper Lonzo are great at the services this company provides. Very professional and community friendly. Truck 3175
TammyWhitted Local trash driver does a awesome job truck number 3175 Hospitality is over excellent. Customer service is amazing. Thank you Tammy for all you do!!!! We love you!!!
I appreciate Emmanuel Hammonds & his helper Dezmond shine truck number 3134
Thank you Lonnie and his helper for getting the job done. Very professional and always respectful. Truck number 3292
Desmond shine & Emmanuel Hammonds do good on my yard waste truck 3134
Truck 3134 Emmanuel Hammonds and Desmond Shine did a wonderful job.
Thank you for being respectful and doing great work. Well done sir👍 Lonnie helper truck #3292. Excellent worker for waste pros.
Emmanuel hammonds and Desmond shine truck 3134, are very professional and hardworkers. I appreciate their drive and ambition.
Lonnie and Kaleb always comes correct with trusty truck #3292
Maurice Starnes & Johnell Grant have very great customer service.!! I love what they do for us . And fact that they love their job. I would recommend them to anyone and my family and friends. Their truck number -3142 I know it. Trust me . Great job keep up the great work !!
truck# (3134)Driver :Emmanuel Hammonds and Helper: Dezmond shine nice respectful young men’s.. always on time! & they never leave anything out.. what I like about them most they make sure all items is gone.. thanks For the help of making I’ll community look Good.. keep up the Great work…
The driver for truck 1286 was very polite & helpful. Shes always smiling when shes in our neighborhood.
Brittany Crawford was very helpful in getting me all the right stuff for my family needs. Great service thanks again!!
I ordered a 10 yard dumpster after tearing down a shed on my property. They came when they said they would and picked it up the same day I called. Great service at a great price! The shop manager, Anthony, is always coutorious and a pleasure to work with.
Anthony was very helpful with my garage clean out.
Mike Bryum is a great guy and provides great customer service.
MIKE BYRUM HAS BEEN SUPER AWESOME. GREAT GUY. FRIENDLY AND PROFESSIONAL.
Patty was very prompt and professional while taking my payment. Top tier customer service
I am so grateful for the pleasant experience I had with Anastacia. She was very professional and made the process very easy as she was knowledgeable and informative!
GREAT COMPANY // VERY RESPONSIVE // SUPPORTIVE // WILL USE AGAIN !!
I had the pleasure of speaking with Alexis contreras and she was so attentive, professional, and friendly. She handled my concerns with care and made sure to be transparent about the services she could provide. She was also very knowledgeable and did her very best in helping me understand the process. Thank you for…
Dennis and DeAndre from truck 5421 were very friendly and super quick and did a great job.
Jackie killiebrew had very good mannerism and was very polite,he was very professional
Anthony was absolutely incredible. On time, kind, professional and attentive to what we needed. Waste pro wouldn’t be the same without him, and we’ll never use anyone else!
Dennis strain and DeAndre Williams are outstanding always early, fast, respectful and organized. Very happy with truck 5421
Dennie Strain and Deandre Williams good guys very professional and quick.
Billy on truck 1238 is always so sweet to our two year old who loves loves trash trucks and gets a thrill from big truck honks.
Met Antoine White and Keith Holder today and had a little chat with them.. appreciated them for the great services we’ve been having. Kudos!
Brandon E and Mike B are great! Super helpful when I had huge boxes for recycling. Very happy with these guys!
Very cooperative and helpful driver Mr. Dennis. Nice service.
We have been in our new home for 5 years now and in all that time, there is one Company and most of all, one person we can always count on, MIKE of Waste Pro! He takes his job seriously and cares deeply for his customers satisfaction. Whenever we have too much waste needing to be disposed of, Mike always makes…
Dennis and Dandrea are the most kindest people. Every week my 2 year old son waits for the garbage truck and they are nice enough to stop and let him see the truck and what they do and sometimes they even let him help. I am so grateful for them. They make my sons day every week. You can tell they genuinely like to…
Very professional and helpful! They took exactly what I scheduled, a lot of items that were stuck in my garage for years. Great service
Rusty was absolutely the friendliest! Thanks so much for your help and your smile.
Waste Pro is a great company to have and I would recommend them to anyone.
I initially had one star up, but I got reached out to and they worked with me. Apparently my issues were to do with me not getting the notification (if there was one?) About switching from Friday pick up to Wednesday pick up. Maybe the did send one? Can't rule it out. Since then the service has been good.
Do not use this company. Our neighborhood did not have their recycled picked up this week. I called the office and was told they did a "reroute". Meaning my recycle container will not be picked up for three weeks. I asked why we were not told about this and she said they sent out a letter. I asked why a whole…
They have consistently failed to pick our garbage on a weekly bases. Often they combine regular garbage and recycling in the same truck. They fail to follow up on repeated poor performance. Bring back Waste Management.
Today was our last day with Waste Pro, after several years we finally cancelled our service. In all reality, we should have cancelled long ago! Over the years we have been missed countless times, I had to call several times to get each issue taken care of. Again, we are being missed after calling and speaking with…
Waste Pro USA bought out the company that did service our address 9/1/2020. For the month of September we have only receiced 1 service instead of the 4 that were scheduled. When you call to speak with supervisor you have to leave a message and they never return your call. They continue to promise we will be out…
After reading all of the Reviews I understand why I am getting poor service from this company it seems to be the norm
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Trash removal & disposal | 254 | — |
| Yard debris removal | 175 | — |
| House & garage cleanouts | 117 | — |
| Junk removal | 83 | — |
| Furniture removal | 34 | — |
| Appliance removal & disposal | 32 | — |
| Construction debris removal | 20 | — |
| Dumpster rental | 16 | — |
