How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%29+7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty42−5.8Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREWaste Pro
Ocala, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 84 hazardous material removal · 4.5★ from 1,244 Google reviews
Report card
Percentile vs other hazardous material removal (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Waste Pro for 8 kinds of job.
Waste Pro for house & garage cleanouts
Clear ✕All 122 Google reviews tagged “House & garage cleanouts”
Well where do I start ,a salesman was walking around signing people up for service i thought what he offered was a great deal . Told us your start date will be 10/1/2026 that was on September 14 he told us and you would have a can before you start ok cool had him sign up my next door neighbor also can never showed…
0 star!
Everything was great until you got your new system. Now it has been at least 3 times that our can (that we bought from WastePro) has been sitting out and the drivers drive right past it. Funny thing is, we live on a corner and there is a stop sign right past our driveway. We are on autopay so that shouldn't be an…
We have used Waste Pro for almost 6 years. Tay and Michard are great! They always do a good job and have a smile and a wave.
Great. Both driver and Helper was great and very friendly! Always clean up empty on bins and street. Driver Tay Helper Michael
Tay and machard are polite and kind and they do a great job truck #1658 Ocala Fl
Tay &Michard were very friendly. Always on time..Have had no problems with garbage pickup I think they deserve A RAISE IN SALARY! COWBOY 🤠
Excellent service, friendly and helpful staff. Driver: Tay good person #1658
Driver Tray and Helper Machard and all of them always pick up my trash on time and make sure my cans are empty and pick up any trash that falls out. They always wave and are very respectful. 5 stars to them.
We have used Waste Pro for many years and would never use any other. Our driver Tay is the best!!! His helper Machard too! Always on time and with a big smile to boot! Great way to start the day!!!!
v very good
Truck 1613 does an excellant job and are very nice
Tay and Machard do a great job. When they pick up the trash they are very respectful when they see me. Great to see young hard working men.Truck 1658
We greatly appreciate the service Tay and his helper Machard provide. Tay( driver) is always pleasant and polite and even honk his horn if he doesn't see my garbage out. They truly goes beyond the call of duty and we appreciate them. Thank you, Truck #1658. June D.
Tay is our driver and does a great job if there's something he can't take he tell's me why he can't. Alway's happy and energetic. Machard is alway's running to can's and a smile on his face and I've never had garbage left laying on the ground if they drop something they pick it up. Great driver and helper glad that I am on their route GREAT WORK GENTLEMEN
We had great service from Tay driver and helper Machard, Truck#1658
Guys are so kind and professional, help put my cans back when I wasn’t able to. Amazing service, amazing people!
Very polite and helpful and puts our trash cans and lids back off the street. Always!
Tay and Josh (#1658) are absolutely amazing! They are reliable, professional, and always go above and beyond. They’re friendly, respectful, and make the whole process easy. It’s refreshing to work with people who clearly take pride in their work. Highly recommend them to anyone looking for dependable trash service!
Nestor & Yohan on truck #133028, have great friendly service, quick & on time! Plus my little ones love seeing the truck when they stop by.
Carlton Brown
Carlton & Josh have always taken great care of us!
Carlton & Josh
Carlton and Josh
Truck 133210 is the best!Driver Shaun and Titus and Jared are hard working men.Always friendly and respectful and helpful.We are lucky to have them in our community!!Thank you for them!
Carlton is a wonderful, hard worker. definitely recommend this driver. Never misses a day alor a stop. He is doing a great job! Josh is awesome as well
They are one of the best crew that comes around we have had them for 6 years and always been very grateful of Them they’re so good they’re always on time. Very polite and always such very happy people I love dealing with them. I’m grateful to have them as my trash people. my driver‘s name is Tay and his helper is…
William and Greg are the reason Waste Pro deserves 5 stars. They’re always on time, professional, and take pride in what they do. They handle every pickup with care, even on the hot or rainy days. They never miss a can, never leave a mess, and always give a wave or smile. Their hard work makes our neighborhood…
Driver: Isaiah Helper: James Truck number: 1613 are Consistent and fast workers
James is wonderful, they always do such a great job with picking up my trash.... Truck #1613
Most employees in customer service are doing great job. I am very pleased to talk to Tia. She is friendly and very knowledgeable. In the past they missed pickup couple times, but I got credit for that. Overall, it's a good trash pickup. We are satisfied with the service.
Leaving a 5 star review for James and truck 103328 they are very hard working
Antroine, James,and dysha
Waste pro does a very good job our truck number is 0133104. Driver Pohan and helper. Michael Brown are both respectful and efficient.
Bill &Greg offer great service!!! I would recommend their service to anyone for their sanitary needs. Nina Ocala,Fl
Justin the driver very professional in neighborhood way he handles the garbage truck Helpers Andre & Seth great on getting all trash into garbage truck and placing trash cans back where they belong Truck 0133027
Great job. Andre and Seth are Very polite! Truck 0133027
Greg and Bill truly are and assect to your company.
Very nice guys Justin Andre Seth 0133027
James and Antron are the best
Justin is the best
Helpful and pleasant employees. Justin is the driver and his helpers are Andre and Seth. Truck number 0133027
Nate and Tay with truck 1658 have always been awesome. They work so hard and it’s so appreciated. I’d recommend WastePro to anyone!
At least three times a month our whole road gets skipped over.. when I call about it I get nothing but attitude
Shawn and Rudolphe are amazing.
Rodolphe and shawn
Rodolphe and jahiem
Nate and Nestor are amazing always on time doing amazing job love these guys
Rodolphe and shawn
Robolphe and Jaheim
Rodolphe and Jahiem are very good in performing their jobs pleasant 😊😊
Rudolph and jaheim
Drivers Justin and Andre on truck #0133027 are always friendly and they take care not to damage the cans which is awesome!!!! They are awesome!
Carlton does a great job! Saves me time and money!!
Carlton was very responsive and professional.
Good workers. Justin, Andre/Seth Truck#0133027
James is a very talented thrower nice and handsome giving him and his partner 5 stars
They are very courteous and helpful.theyre on truck number 555
Rodolphe Janine nice guys
Nestor and Nate are great!!?
Rodolphe Shawn good job
Truck 0133027 Justin and andre are great 👍
Very professional
They guys are so nice and do a great job
Friendly prompt service! Justin W,Andrew J and Seth B Very friendly, good work.
Ru/jah excellent work
Truck number 0133027 Justin Willian and Andre Jessie these two guys are the best team I ever had as my truck in my route. This guys are friendly and knowledge. I hope some of the employees can pick up what these people these two have. Gus.
RU/Jah Guys were cool and were very professional
Ru/jah does wonderful work
We can always count on Waste Pro. If I’m outside when Justin William and Andre Jessie come by, they always greet me with a wave, an hello, and a smile. They are very professional. Thanks Waste Pro!
Friendly, courteous, helpful
Employee Carlton is great customer service.
Tay did an amazing job!!!! Would highly recommend him!!!!…..
Carlton is awesome! And the guys are always very friendly!
Justin Williams & Andre Jessie are amazing hard working , respectful and are great team players. We value their service Thanks guys for your service in our community!!!!
Tay and Jesus are a great team if I put something out they can't take they let me know why they can't and let me know where to take it. They are friendly and always wave and take their time cleaning up the area before leaving (sometimes dogs or bears make a mess ) I live in Marion Oaks and yes we have bears. Thanks Tay and Jesus
Truck 555 Howard & Nestor are the best! Always cheery - happy - smiling & always say hello & genuinely ask how are you? Fab team❣️
Nestor Guadarrama and his team are excellent and i am well taken care of !
Truck 555 Nestor & Howard were great
Multiple times they don't show up to pickup garbage on schedule day's.
I had multiple questions regarding Wastepro services and prices. Renee was very helpful in answering my questions and very pleasant to talk to. Excellent customer service skills. I wished there were more companies that had customer service reps like Renee.
forget to pick up the trash,& when you call them they say they will come out and collect it then don't.
Rodolphe service is great
Bob McLean truck 1568 is the absolute best
Shawn,jade and Carlton are the best they are very professional and always greet me with a big smile i know your job is not the nicest but you do it with grace love you guys 8 willow run dr ❤
Carlton and Shawn are great! I moved from ohio to Florida and my son loves to go out and watch the truck! They are always on time and they are so friendly. I never see trash left behind on the floor or anything! Thank you for your great service!…. 😊
Phillip Ferrell is a great person. Always very nice. Does a great job.
Shawn is always great and friendly
Bill and Ausey best guys ever, truck #361.
I absolutely love my driver Bull and Ausey, they go above and beyond. Truck # 361
Carlton is always giving excellent service
Eddie is wonderful and he loves donuts! Truck #1981 is on-time and even picks up the trash that slips out the side every once in a while. A++
5 stars. Serge and his team, Mike & Mike B on truck # 362 do an excellent job. They are courteous, polite and do not leave any debris in the street.
Carlton
Workers are professional and friendly. Racyne S and Mike B on truck 362 are personable, always waving and glad to take time to answer questions. We are happy to have them in our neighborhood.
Carton is our driver and is excellent
Carlton
Jeremy Hayden in truck #0198024 is the distinguishable difference in professional performance and reliability.
Always very courteous and very responsible for the way they leave Your garbage cans and stuff you leave out
They are my residential trash service and they are always willing to work with me and are very understanding!
Andrew was very professional and courteous. Explained the recycling process and checked the bin to be sure it was appropriate for recycling. Left the area very clean as well!
Waste Pro failed to pick up my trash 15 times in the last year several times I called them and they told me they would pick it up on a specific day and still failed to do that they are unprofessional ignorant and a bad deal. PREMIER WASTE IS HALF THE COST WITH WAY BETTER SERVICE. I’m going to get ALL my neighbors to…
They just bypass my house
Been with them for 3 yrs they are very unprofessional at the Ocala division, I live in Belleview. their people that answer phones are rude (Ashley , and Carmen) and not caring of your issues they hung up on me and did not resolve the issue they always just throw your trash can anywhere in your yard and they have…
I Have been using them for years. My only complaint is that they keep leaving my trashcan in my drivway instead of back near the mailbox.
I live on fir drive and the guys and gals that take care of our service is amazing! Would’ve have another company but waste pro ! Always punctual and always a friendly smile and wave . Shout out to Greg for taking care of my mom all these years and continuing with me !
I've had several different garbage disposal companies in the past and this one by far seems to be the best. They come twice a week and get the job done. They are very professional and pick up same time each time they come and are very friendly! The guys on the trucks are awesome!
Worst customer service constantly missed pick up broke three cans
It would be nice to know in advance if the pick schedule changes. The entire neighborhood has their trash out, not aware that the schedule changed for the week. I called and asked about It and was nonchalantly told that it’s listed on the website. I told them not everyone has an online account, and if they do who…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Trash removal & disposal | 428 | — |
| House & garage cleanouts | 121 | — |
| Yard debris removal | 85 | — |
| Junk removal | 77 | — |
| Furniture removal | 21 | — |
| Hazardous waste removal & disposal | 18 | — |
| Construction debris removal | 16 | — |
| Dumpster rental | 13 | — |
