Waste Warriors Junk Removal logo

Waste Warriors Junk Removal

Junk removal service · Wheaton, IL · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%100+30.8Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 62 furniture removal servicesPosition by Experts Score among all companies we track in this category. · better than 61%
5.0 ★★★★★ 238 Google reviews · 22 photos
100%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
Oct 2026latest review

Waste Warriors Junk Removal at a glance

Google reviewers rate Waste Warriors Junk Removal 5 out of 5 stars based on 238 reviews, noting the owner replies to 93 percent of them. Customers frequently describe the service as punctual, efficient, and professional, with consistent communication regarding timing and pricing. Recurring themes include reasonable costs compared to larger competitors, careful handling of items, and the company's veteran-owned status. The provided excerpts contain no low-star reviews, so no common criticisms are identified.

  • Google rating: 5.0 out of 5 from 238 reviews (100% five-star).
  • Reviews on this page: 238 Google reviews (219 with written comments, 9 with photos).
  • Owner responses: the business replied to 93% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Furniture Removal Service serving Wheaton, Illinois.

Data from Google, last updated October 29, 2026.

Score profile vs other furniture removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and momentum; weakest: satisfaction.

Satisfaction99Reliability100Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 99 (median 98)Reliability: 100 (median 98)Momentum: 100 (median 100)
Waste Warriors Junk RemovalFurniture Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Waste Warriors Junk Removal: 99/100 on this factor. Category median: 98.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Waste Warriors Junk Removal: 100/100 on this factor. Category median: 98.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Waste Warriors Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
–

Bar = this company · dark tick = category median.

Star ratings

238 Google reviews we collected

  • 5 stars237100%
  • 4 stars10%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 219 written reviews

  • Praise601100%
  • Complaints10%

Topic share

How often each topic comes up in the written reviews

  • Speed & response15426%
  • Staff & attitude14023%
  • Would recommend9716%
  • Price & value9115%
  • Quality & results6711%
  • Communication366%
  • Honesty & trust173%

What customers talk about

We read 219 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…stant did a great job hauling away 2 upright pianos for me, they were prompt, communicated regularly throughout the process and pricing was very reaso…”
  • “They were very respectful with moving my Dad’s possessions after his passing.”
  • “I would absolutely recommend Waste Warriors to anyone looking for a reliable and trustworthy junk removal company.”
  • “…t, communicated regularly throughout the process and pricing was very reasonable.…”
  • “Adam and his assistant did a great job hauling away 2 upright pianos for me, they were prompt, communicated regularly throughout the process and prici…”
  • “…d a great job hauling away 2 upright pianos for me, they were prompt, communicated regularly throughout the process and pricing was very reasonable.…”
  • “Pricing was upfront and comparable to other companies.”

People customers mention

  • Adam 32 reviews
  • Paul 30 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Gus6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Adam and his assistant did a great job hauling away 2 upright pianos for me, they were prompt, communicated regularly throughout the process and pricing was very reasonable.

Theresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Adam and Paul did a great communicating updates on timing and pricing! Their prices were more affordable than the big name removal companies. They were very respectful with moving my Dad’s possessions after his passing. It is so nice that they donate items to Habitat for Humanity and recycle items. Highly recommend them!

Fran3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Waste Warriors did a great job clearing some old lumber out of our basement. They arrived on time and removed the lumber for a reasonable price.

Carolyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service! Quick, reliable and reasonable price. And love that it is veteran owned.

Justin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Communicative, kind, and prompt. Great pricing and just amazing to work with. Will be saving their contact.

Mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Adam and Paul were efficient, fair, and great to work with. I would definitely recommend them.

Photos

Customer reviews

5.0 ★★★★★ 238 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Gus Gotsis6 reviewsTotal number of Google reviews Gus has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Adam and his assistant did a great job hauling away 2 upright pianos for me, they were prompt, communicated regularly throughout the process and pricing was very reasonable.

Theresa Bala2 reviewsTotal number of Google reviews Theresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Adam and Paul did a great communicating updates on timing and pricing! Their prices were more affordable than the big name removal companies. They were very respectful with moving my Dad’s possessions after his passing. It is so nice that they donate items to Habitat for Humanity and recycle items. Highly recommend them!

Fran Miller3 reviewsTotal number of Google reviews Fran has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Waste Warriors did a great job clearing some old lumber out of our basement. They arrived on time and removed the lumber for a reasonable price.

Carolyn Karwoski9 reviewsTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service! Quick, reliable and reasonable price. And love that it is veteran owned.

Justin Polsley4 reviewsTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Communicative, kind, and prompt. Great pricing and just amazing to work with. Will be saving their contact.

Cheryl StaruckLocal Guide · 17 reviewsTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time, efficient, friendly. Highly recommend

Mark Ski6 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Adam and Paul were efficient, fair, and great to work with. I would definitely recommend them.

Mitchell1 reviewTotal number of Google reviews Mitchell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Worked quickly, efficiently and with great communication. Accommodated everything I asked for.

D Murin9 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

5 stars for customer service. Although we didn't use Waste Warriors removal services, my Interaction with them was so positive I wanted to share. We had a hard deadline for a large dining room set to be vacated from the premises, and the organization that agreed to take the set was having their own difficulties finding volunteers to move it. After several rescheduled pickups with that organization, we were getting down to the wire and getting nervous. Waste Warriors graciously scheduled a tentative, last-resort, pickup for the afternoon of our deadline to vacate, and allowed us until noon that day to cancel. Long story short, we did cancel that tentative pickup (the volunteer org came to collect the same morning we had to vacate). I am so grateful to Waste Warriors for their understanding and flexibility. Pricing was upfront and comparable to other companies. Communication was prompt and clear. Phone number is saved in my contacts for the next time I need removal service.

Michael Corp4 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience, Arrived on time and they were very professional and courteous. We highly recommend their services.

Waste Warriors Junk Removal on Google Maps →

Business details