Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts

Experts Reviews · Company report
Wastebox, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Wastebox, Inc.

Manhattan, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 25 waste removal services · 5.0★ from 476 Google reviews

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Report card

Percentile vs other waste removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wastebox, Inc. is better than 98% of waste removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wastebox, Inc. is better than 98% of waste removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wastebox, Inc. is better than 96% of waste removal services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wastebox, Inc. is better than 100% of waste removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wastebox, Inc. is better than 100% of waste removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wastebox, Inc. is better than 100% of waste removal services.A
100

Reviews for your job

Customers hired Wastebox, Inc. for 6 kinds of job.

Wastebox, Inc. for junk removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Junk removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 19

All 8 Google reviews tagged “Junk removal”

JeremyLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Highly recommend the WasteBox team! This was my third time renting a dumpster and they were awesome as usual. Big thanks to Alex!

Construction debris removalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is so much better than the big guys. Friendly and grateful staff. Fast delivery of dumpster and even faster pick-up. I’ve used every dumpster company in Chicagoland, WasteBox is the best.

Junk removalHouse & garage cleanouts+ Responsiveness
ChristopherLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service, price and professionalism! I highly recommend Waste Box!!

Junk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The people at WasteBox are amazing! I run a local business in town and use them all the time! I also used them when I built my dream home! GREAT PEOPLE and GREAT SERVICE! I read some of the reviews and noticed the only negative reviews are from someone complaining about employees giving reviews... I think…

Construction debris removalDonated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
Veronica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service and always very professional!

Junk removal+ Responsiveness+ Punctuality+ Quality
Celia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

After pricing dumpster options servicing Oak Park, we choose Waste Box Dumpster because of competitive pricing and helpful staff. Coming from out of state and needing to accomplish a large clean out project in a long weekend was simplified by choosing Waste Box Dumpster. Jodie patiently answered all my questions,…

Construction debris removalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Wastebox several times. Great customer service & rates! Delivered next day. Best service around!

Construction debris removalJunk removal
Jenna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jodie was extremely friendly and helpful in setting up a dumpster for us. She was able to schedule the drop off and pick up with a quick turnaround. Highly recommend!

Construction debris removalJunk removal+ Responsiveness+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Construction debris removal17—
Junk removal8—
Dumpster rental8—
House & garage cleanouts7—
Furniture removal3—
Trash removal & disposal2—

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