How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREWater Damage Pros NC
Holly Springs, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 182 Google reviews
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Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Water Damage Pros NC for 8 kinds of job.
Water Damage Pros NC for water removal
Clear ✕All 31 Google reviews tagged “Water removal”
Great service. They took care of issues right away and with care. Explained process very clearly upfront and followed through. Also performed drywall repair to ceiling and it looks flawless.
The owner was very responsive! Did just what he said he would and dealt with my insurance. Would recommend him to others and will use him again if ever needed.
Jacob and Cyle are both very personable and in command of their trade, intelligent and willing to discuss thoroughly the issues. I appreciate their swiftness and care. Well satisfied to date.
The service techs were professional and knowledgeable of the water damage, and answered all of questions. They explained the drying out process of the water damage and was prompt and on schedule.
Very prompt and professional attitude. Took time to explain what was happening and what was needed. Made recommendations for situation at hand. Would definitely use again if needed, and refer to others.
Thank you for the quick service you provided. My hot water heaters blew a hose on the top and water sprayed all over the basement for several hours. I had significant water damage in my basement. Jose' Alberto Rosado was my technician. He was kind, helpful and full of empathy for my situation. They arrived the…
Water Damage Pros quickly responded to my call after our laundry flooded. Within an hour, they had installed floor dryers, high powered fans, and humidifiers to dry out any remaining water. Fortunately our hardwood floors were saved. Water Damage pros removed the tile from our laundry room. Technicians were fast…
We had a water pipe burst near the entry of our home in Cary and water spread into the living room. They managed the water damage restoration properly, drying everything out and cleaning up so we could move forward with repairs. They were fast, reliable and professional.
The team’s execution was seamless. Their ability to guide us through each phase with professionalism and clear communication made a significant impact. We truly appreciate their support and highly value the experience.
Our washing machine supply line burst and caused water damage in the laundry room and hallway. Water Damage Pros NC took care of the water damage cleanup, drying, and cleanup work, and the place was back to normal the right way. Professional service, polite crew, and fair cost.
Edit: We had multiple back and forth emails for weeks- trying to get those lines removed, as we kept telling yall that we had documentation (pics) of those inaccuracies. (One example would be the extra dehumidifierS and air moverS in a room that was barely affected and charged 5 days??) No need to save face cause a…
A water line burst in our office overnight, so I called Water Damage Pros NC first thing in the morning. Jose and his crew were here within half an hour, extracted the water, and got industrial dryers running right away. They kept everything clean, worked around our business hours, and documented all the damage so…
I highly recommend this company. Major water damage in master bathroom. I had to call on a Sunday and Steve spoke with me. He answered promptly, listened to my details, set time to come out and assess damage assuring me they could take of everything. Extremely courteous and fast response! Alec and Jacob were the…
No one ever expects a water damage incident to happen to them, to hit their home. Most people are inherently careful, always turning off the faucets and making sure drains are working. We were certainly not an exception to the rule, yet I still remember hearing my pregnant wife scream moments after we all walked…
A few years ago, Steve From Water Damage Pros saved my home after a major water damage incident, and I was beyond impressed with their professionalism, speed, and quality of work. Fast forward to this recent storm—we had another emergency, and in the middle of the night they came out right away to help. That kind of…
Very professional in knowing their job. Did a great job on the cleaning up water in the home, upstairs and downstairs. Thoroughly checked each room for any water damage. Removed everything that was damaged by water (I.e carpet, removed cabinets from wall and removed appliances to see if there was damage on the…
The crew arrived everyday ready to work. They took the time to explain to me what they were doing and answered all my questions. They arrived and left just as they promised. They were very informed about water and mold control and the many instruments they were using. They were always polite and understanding…
I had a great experience with Water Damage Pros. I discovered a water leak in my home close to midnight one night and called them for help. They made sure the water was turned off to avoid further damage and then came early in the morning to begin the process of getting my floors and crawlspace dried out. Steve was…
Water Damage Pro was super professional from start to finish. They clearly explained the process before starting and addressed all questions. In addition they assisted me with my insurance claim and worked with my adjuster. I was out of town and they were able to complete the job honestly in my absence. I…
We had a water tank in the attic that leaked gallons of water before we knew it. 4 different levels of the home - attic, 2nd floor - 2 bedrooms, 1 bath, and 1st floor - kitchen and Dinning and crawlspace were affected. When we Googled for local restoration service, Water Damage Pros NC popped up as the first…
i CANNOT SAY ENOUGH ABOUT jOSE AND SCOTT. kept me well informed arrived on time included in all desions with a complete understanding of stepst to follow. Their kindness and professional work ethic put me at ease. I have never ex[erience this type emergeny and I live alone and they were so supportive of my anxiety.…
Amazing to work with! Two days before Christmas we had a water leak from our second floor laundry into our garage causing damage to 4 different rooms and our electrical panel, so we were without power. We never experienced anything like this and didn't know who to call. We called several companies and none of them…
These guys responded to me on a Friday evening and came right out to help. They’re communicative, professional and took the job seriously. Would absolutely recommend them!
Thanks much for helping us on time.
Steve and his team were extremely professional, on time, and attentive to everything I needed. Steve was able to explain the order of operations so I was at ease about getting my issues fixed. I hope I don’t have to call Steve in the immediate future for obvious reasons but if I have any type of restoration needs,…
Steve M was extremely responsive and ready to act on our situation - even Sunday evening at 8pm. He and his crew were in place by 7:30 the next morning. They periodically checked on equipment, Re-evaluated and made changes as meter readings necessitated. Water damage pros were flexible with time on a subsequent…
They all were very professional, and hard workers and did a great job.
We had a dishwasher leak. A few days after we mopped up and replaced our appliance, we noticed curling of the hardwood floors. Scott and his crew came out within an hour of calling, did an assessment, took moisure readings, advised us, talked to our insurance appraiser, set up a tent, high powered fans and laid…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water damage-related cleanup & repair | 43 | — |
| Water removal | 31 | — |
| Flood cleanup | 11 | — |
| Mold mitigation | 11 | — |
| Flood restoration | 9 | — |
| Flooring | 6 | — |
| Mold inspection | 5 | — |
| Water damage-related mold removal | 5 | — |




