Daniel Morin
Review from Google · view on GoogleThe service crew Kat and Jack arrived as scheduled and were very professional with their job and very knowledgeable with any of my questions that I had!
Water Filtration Services, LLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 40 water purification servicesPosition by Experts Score among all companies we track in this category. · better than 92%
5.0 ★★★★★ 147 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
33%reviews answered by the owner
Oct 2026latest review
Water Filtration Services, LLC at a glance
Google reviewers rate Water Filtration Services, LLC five stars based on 147 reviews, highlighting punctual arrivals, clear communication, and knowledgeable staff who explain system maintenance. Customers frequently praise the company for rapid response times, including emergency well pump repairs, and fair pricing for water filtration and softening services. While most feedback is positive, one reviewer noted that initial installation costs and annual maintenance fees were higher than expected, though they acknowledged the necessity of the work.
- Google rating: 5.0 out of 5 from 147 reviews (99% five-star).
- Reviews on this page: 147 Google reviews (142 with written comments, 10 with photos).
- Owner responses: the business replied to 33% of reviews.
- Most recent review: October 25, 2026.
- Service: Water Purification Service serving Taunton, Massachusetts.
Data from Google, last updated October 26, 2026.
Score profile vs other water purification services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Water Filtration Services, LLC: 99/100 on this factor. Category median: 88.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Water Filtration Services, LLC: 98/100 on this factor. Category median: 86.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 85.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Water Filtration Services, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 71.–
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Bar = this company · dark tick = category median.
Star ratings
147 Google reviews we collected
- 5 stars14599%
- 4 stars21%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 142 written reviews
- Praise29999%
- Complaints31%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude7224%
- Would recommend6522%
- Speed & response5920%
- Quality & results4415%
- Communication289%
- Price & value186%
- Honesty & trust165%
What customers talk about
We read 142 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The service crew Kat and Jack arrived as scheduled and were very professional with their job and very knowledgeable with any of my questions that I had!”
“I highly recommend this business for your water filtration needs.”
“They provide timely, accurate communication and appointments, along with fair prices.”
“They are professional, communicative, reliable, & take pride in doing quality work.”
“ly were they fast, courteous, and professional they took the time to explain to me in great detail all of the questions that I had about my filtration…”
“He is very fair pricing and is very responsive to emergency services.”
“Honest, hardworking crew that show up and get the job done.”
People customers mention
- Tom 38 reviews
- Jack 3 reviews
- Lakeville 3 reviews
- Randy 3 reviews
- Jackie 3 reviews
- Nik 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Daniel11 hours ago★★★★★
The service crew Kat and Jack arrived as scheduled and were very professional with their job and very knowledgeable with any of my questions that I had!
Marisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Honest, hardworking crew that show up and get the job done. Top notch business!
AndrewLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Tom and his crew are absolute professionals and offer excellent value. I highly recommend this business for your water filtration needs. They provide timely, accurate communication and appointments, along with fair prices.
Danny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Water filtration is a very good company,Tom really knows the business and his employees are knowledgeable and efficient ,it's very important to maintain you're water system.
BiancaLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Jackie and Jack came to service my water filtration system.. Not only were they fast, courteous, and professional they took the time to explain to me in great detail all of the questions that I had about my filtration system! Jack even helped me carry seven bags of salt down to the basement. Keep up the great work!!
DavidLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I highly recommend Water Filtration out of Lakeville! They recently replaced my well pump, & as always, their service was excellent. They are professional, communicative, reliable, & take pride in doing quality work. I’ve always had a great experience with them, & it’s reassuring to know I can count on a company that does the job right. Highly recommend!
Photos
Customer reviews
5.0 ★★★★★ 147 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Marisa Elgart1 reviewTotal number of Google reviews Marisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHonest, hardworking crew that show up and get the job done. Top notch business!
Response from the owner · 2 days ago
Thank you for the positive feedback, we are so grateful for customers like you!
Andrew PerronLocal Guide · 16 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTom and his crew are absolute professionals and offer excellent value. I highly recommend this business for your water filtration needs. They provide timely, accurate communication and appointments, along with fair prices.
Response from the owner · a week ago
Thank you for your kind words! We truly appreciate your business.
Danny Cronin1 reviewTotal number of Google reviews Danny has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWater filtration is a very good company,Tom really knows the business and his employees are knowledgeable and efficient ,it's very important to maintain you're water system.
Response from the owner · a week ago
Thank you for sharing your experience with us. We are so grateful for your continued business!
BiancaLocal Guide · 2 reviewsTotal number of Google reviews Bianca has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJackie and Jack came to service my water filtration system.. Not only were they fast, courteous, and professional they took the time to explain to me in great detail all of the questions that I had about my filtration system! Jack even helped me carry seven bags of salt down to the basement. Keep up the great work!!
Response from the owner · a week ago
Thank you for the great review! We're so glad to hear that Jackie & Jack provided excellent service. We'll be sure to share your kind words with them. We appreciate your business and look forward to serving you again!
David MichaelLocal Guide · 13 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI highly recommend Water Filtration out of Lakeville! They recently replaced my well pump, & as always, their service was excellent. They are professional, communicative, reliable, & take pride in doing quality work. I’ve always had a great experience with them, & it’s reassuring to know I can count on a company that does the job right. Highly recommend!
Response from the owner · a week ago
Thank you for the wonderful review! We appreciate your kind words and are glad our team provided a great experience. Thank you for choosing Water Filtration Services!
michelle bergeron1 reviewTotal number of Google reviews michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJackie and Zach were amazing when they came out today to service my well. They were on time, so polite and beyond helpful!
Response from the owner · a week ago
Thank you! We're proud of our team and love hearing how Jackie and Zach made a great impression. We appreciate you and your business!
Bradford Simmons (Simmons Solutions Network)Local Guide · 112 reviewsTotal number of Google reviews Bradford has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service, very friendly and professional. Jackie and Randy did a great job. Boy if they could clone Jackie that would be amazing. Put this company at the top of your list for all of your water filtration needs. 10 stars in my book.
Response from the owner · a week ago
Thank you for your generous compliments! We are so lucky to have both Jackie & Randy. Thank you for always choosing Water Filtration Services!
Terah HarootunianLocal Guide · 15 reviewsTotal number of Google reviews Terah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJackie and Kat came out to our house to change the filter and perform the Annual cleaning and replacement of one of the tanks. They were punctual and moved quickly. They updated me on their arrival time and answered any questions I had. They even greeted my two cats and made sure they didn't escape! They are friendly cats and sit at every door. Great experience- highly recommend Water Filtration Services.
Response from the owner · a week ago
Thank you for recognizing Jackie and Kat's hard work! We're fortunate to have such a dedicated team and meeting pets is one of our favorite job benefits. We look forward to serving you, and the kitties, again!
Mary O'Connell4 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had a wonderful experience with Jackie and Randy . They were right on time , friendly and very knowledgeable. Highly recommended them ! Kerry P
Response from the owner · a week ago
We're so glad Jackie & Randy took great care of you! Thank you for your business and thoughtful review!
Business details
- Address: 350 Bedford St #3, Lakeville, MA 02347
- Phone: (508) 946-1301
- Website: waterfiltrationservices.com
- Service area: Taunton, MA