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Water Fire Mold Restoration

Water damage restoration service · Lake Forest, CA · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 61 mold inspectorsPosition by Experts Score among all companies we track in this category. · better than 75%
5.0 ★★★★★ 46 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Oct 2026latest review

Water Fire Mold Restoration at a glance

Google reviewers rate Water Fire Mold Restoration five stars based on forty-six reviews, noting the owner responds to ninety-eight percent of feedback. Customers describe prompt arrival times for water, fire, and mold issues, along with clear communication regarding insurance and repair processes. Recurring themes include professional conduct, thorough cleanup, and fair pricing. No common criticisms appear in the provided excerpts, as all listed reviews are five stars.

  • Google rating: 5.0 out of 5 from 46 reviews (98% five-star).
  • Reviews on this page: 46 Google reviews (45 with written comments, 4 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 6, 2026.
  • Service: Mold Inspector serving Lake Forest, California.

Data from Google, last updated October 26, 2026.

Score profile vs other mold inspectors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction98Reliability98Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 98 (median 96)Reliability: 98 (median 95)Value: 100 (median 100)Momentum: 100 (median 100)
Water Fire Mold RestorationMold Inspectors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Water Fire Mold Restoration: 98/100 on this factor. Category median: 96.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Water Fire Mold Restoration: 98/100 on this factor. Category median: 95.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Water Fire Mold Restoration: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Water Fire Mold Restoration: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
–

Bar = this company · dark tick = category median.

Star ratings

46 Google reviews we collected

  • 5 stars4598%
  • 4 stars12%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 45 written reviews

  • Praise9997%
  • Complaints33%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4100%
  • Reasonable00%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response2424%
  • Quality & results2323%
  • Staff & attitude2020%
  • Would recommend1414%
  • Communication1212%
  • Price & value55%
  • Honesty & trust44%

What customers talk about

We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The team responded quickly, walked me through the entire cleanup process, and explained what needed to be done in each affected area.”
  • “Great service and they did everything even worked with insurance”
    “They removed the wet materials, dried the area with equipment, and repaired the damaged section afterward.”
  • “They were professional, respectful of my home, and kept me updated throughout the job.”
  • “I would definitely recommend them to anyone dealing with fire or smoke damage.”
  • “They finished neatly and explained what caused the issue.”
  • “Their pricing was fair, especially considering the level of service provided.”
  • “Found mold, called them, and honestly it was just an easy experience.”

People customers mention

  • Arwin 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Water Fire Mold Restoration for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Oscar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had an electrical fire in my bedroom that ended up causing significant smoke and soot damage throughout my home. The team responded quickly, walked me through the entire cleanup process, and explained what needed to be done in each affected area. They were professional, respectful of my home, and kept me updated…

Fire damage cleanup & repair
Cameron.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We found mold in the bathroom near the shower after noticing a musty smell and some staining. The crew removed the affected material, cleaned and treated the area, and kept everything contained during the work. They finished neatly and explained what caused the issue.

Customer photo from Cameron.'s review
Great priceMold mitigationMold remediationMold cleaning
Lucas.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had water damage from a plumbing leak that soaked part of the wall and floor. They removed the wet materials, dried the area with equipment, and repaired the damaged section afterward. The crew kept the work area clean and finished everything without any problems.

Great priceFlood restorationFlood cleanupWater removal
Will8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fantastic experience. The job was done perfectly and communication was impeccable. I can't highly recommend them enough for the job.

Alu07341 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They did a terrific job helping me out, the guy on the phone was very sweet and helpful. Would teach out to them.

Colin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had a water leak and called these guys for help. They came out fast, dried everything properly, and explained how the insurance part works in a way that actually made sense. Super easy to deal with and really helped lower the stress. Would recommend them.

Water removalWater damage-related cleanup & repair

Photos

Customer reviews

5.0 ★★★★★ 46 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Beau Lewis1 reviewTotal number of Google reviews Beau has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and they did everything even worked with insurance

  • Price assessment: Great price
  • Services: Flood restoration, Flood cleanup, Water damage-related mold removal
  • Response time: 0–1 hr
Oscar Alfaro3 reviewsTotal number of Google reviews Oscar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had an electrical fire in my bedroom that ended up causing significant smoke and soot damage throughout my home. The team responded quickly, walked me through the entire cleanup process, and explained what needed to be done in each affected area. They were professional, respectful of my home, and kept me updated throughout the job. What started as a very stressful situation felt much more manageable because of how they handled everything. They worked efficiently, cleaned everything thoroughly, and made sure I was comfortable with the results before finishing. I would definitely recommend them to anyone dealing with fire or smoke damage.

  • Services: Fire damage cleanup & repair
  • Response time: 0–1 hr
Response from the owner · a month ago

Thank you for the recommendation! We’re glad we could make a stressful situation easier and help get your home cleaned up properly.

Cameron. Knight1 reviewTotal number of Google reviews Cameron. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We found mold in the bathroom near the shower after noticing a musty smell and some staining. The crew removed the affected material, cleaned and treated the area, and kept everything contained during the work. They finished neatly and explained what caused the issue.

  • Price assessment: Great price
  • Services: Mold mitigation, Mold remediation, Mold cleaning
Response from the owner · a month ago

Thank you for the review. We’re glad everything was handled carefully and that the team kept the work area clean and organized throughout the job.

Lucas. Griffin1 reviewTotal number of Google reviews Lucas. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had water damage from a plumbing leak that soaked part of the wall and floor. They removed the wet materials, dried the area with equipment, and repaired the damaged section afterward. The crew kept the work area clean and finished everything without any problems.

  • Price assessment: Great price
  • Services: Flood restoration, Flood cleanup, Water removal
  • Response time: 0–1 hr
Response from the owner · a month ago

Thank you for sharing your experience. We’re glad everything went smoothly, the team kept you updated, and the area was left clean when the job was finished.

Meredith Lo1 reviewTotal number of Google reviews Meredith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had fire damage, they did an amazing job restoring my home 🔥🔥

Response from the owner · 6 months ago

Thank you for trusting us during a tough situation—we’re glad we could help get your home back to normal. If you ever need anything, we’re here for you.

Armaan Adit Mohapatra1 reviewTotal number of Google reviews Armaan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job with the mold restoration!

Response from the owner · 6 months ago

Thank you! We’re glad everything was taken care of properly—appreciate you choosing us.

Alexander Galindo1 reviewTotal number of Google reviews Alexander has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did an amazing job with the mold restoration service

Response from the owner · 6 months ago

Thank you very much for supporting our business.

dawn light1 reviewTotal number of Google reviews dawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job handling my mold issue.

Response from the owner · 6 months ago

Thank you! Glad we could get it taken care of for you.

Will Sou8 reviewsTotal number of Google reviews Will has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic experience. The job was done perfectly and communication was impeccable. I can't highly recommend them enough for the job.

Response from the owner · 6 months ago

Really appreciate that! Glad everything went smoothly and communication was on point.

Alu07341 reviewTotal number of Google reviews Alu0734 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a terrific job helping me out, the guy on the phone was very sweet and helpful. Would teach out to them.

Response from the owner · 8 months ago

Thank you for the wonderful review. It was great working with you. If you need any additional help, call or text us anytime.

Water Fire Mold Restoration on Google Maps →

Business details