Experts Reviews · Company report
Water Heater Pros logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Water Heater Pros

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 60 heat pump installation services · 5.0★ from 364 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Water Heater Pros is better than 98% of heat pump installation services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Water Heater Pros is better than 99% of heat pump installation services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Water Heater Pros is better than 100% of heat pump installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Water Heater Pros is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Water Heater Pros is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Water Heater Pros is better than 85% of heat pump installation services.A
85

Reviews for your job

Customers hired Water Heater Pros for 2 kinds of job.

Water Heater Pros for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.82
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 82 Google reviews tagged “Water heater installation” · showing 40

bruce5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I filled out the Angi Request form about midnight on Saturday, within 10 minutes Jim with water heater pros contacted me by text and provided a firm quote to replace two Gas water heaters. I made an appointment with him later that morning, and they showed up The next day ON TIME. The three man crew replaced both hot…

Customer photo from bruce's review
Great priceWater heater installation
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

After numerous searches for a business to replace my 22 year old Bradford White gas water heater I stumbled on Water Heater Pros. The replacement was an exact model of my original and the work from start to finish was fast, clean and very professional. My in-laws needed an electric water heater to replace an 18 year…

Great priceWater heater installation
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service. Showed up within a few hours of calling. Made quick work of swapping out old tankless for new.

Great priceWater heater installation
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I called Water Heater Pros based on the good reviews they had received on Nextdoor.  That was around 10 am. By noon, their very professional installation team was at my house and by 1:30, they had my brand new water heater up and running.  They did a great job and the price was very reasonable.  I also love that…

Reasonable priceWater heater installation
Anand6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good price, professional service

Water heater installation
Scott14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional, polite and efficient. Amazing fast installation in an attic

Water heater installation+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Water Heater Pros will rock your world with their outstanding service! If I could give them 10 Stars, they would deserve each one. Their prices are competitive, their products are excellent, they show up on time, and their work is outstanding. My thanks to Virgil's team for a super professional job replacing my water heater.

Water heater installation+ Responsiveness+ Punctuality+ Quality
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I selected Water Heater Pros (WHP) based on the recommendation of a friend who had used their services and been very satisfied. Water Heater Pros were quite willing to discuss their proposal with me in detail, and answer all my questions to my satisfaction, unlike another party that did not. As a result, WHP…

Water heater installation+ Responsiveness+ Punctuality+ Quality
jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great experience. Quality water heater, good price and no upsell, on time and fast. Highly recommend.

Water heater installation+ Responsiveness+ Punctuality+ Quality
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were great, easy to work with, and honest/good people to work with. Will definitely use them again and recommend to family/friends.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Sang9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very responsive and professional. I hired based on reviews and am now reviewing myself. Will hire again if needed!

Water heater installation+ Responsiveness+ Punctuality+ Professionalism
Esteban14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On Wednesday, September 7, 2023 around 7:00PM, I went to the garage and noticed water leaking out of the water heater. I went online and urgently requested quotes on Angie. Mr Jim Brown contacted me in less than 5 minutes. He had attempted several times. I spoke to him and explained. By 7:30 we had scheduled and…

Water heater installation+ Responsiveness+ Punctuality+ Quality
No2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Recently, I engaged the services of Water Heat Pro for the installation of two water heaters in my attic and kitchen disposal duties. Right from the outset, I was impressed. Virgil, the technician they sent over, showcased not just proficiency, but a genuine care for our home. He meticulously laid down fabric from…

Garbage disposal installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was referred through my work associate. Great pricing, friendly staff and great install. I would definitely recommend and use them again in the future. Thanks Water Heater Pros!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Dallas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My after hours request to the main number was answered quickly; the pricing, scope of work and timing were discussed after quickly troubleshooting. Pro Plumber’s expertise requested to determine if my thoughts were correct on how to proceed. They were. Crew showed up and got me taken care of on time and at the price…

Water heater installation+ Responsiveness+ Punctuality+ Quality
Salva5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The techs were considerate, they wore plastic booties over their shoes the entire time. So far, I am happy with the water heater. Based on on-line reviews, Bradford White are better than the ones other companies install. The price was definitely lower than all of the large commercial companies in Houston. Let's support 'Mom & Pop's businesses'.

Water heater installation+ Responsiveness+ Punctuality+ Professionalism
Dragan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service for a very competitive price. After just several messages and pictures sent over phone, Jim already gave me an estimate. They came right on time and were very professional. I switched off my A/C during the repair, but it was still very hot in the attic. Still, the guys did an excellent job and now…

Water heater installation+ Responsiveness+ Punctuality+ Quality
Sukhvinder1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was very quick and professional

Water heater installation
Gyaneshwar10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very prompt service and professionalism

Water heater installation+ Responsiveness+ Punctuality+ Quality
debbie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelent

Water heater installation+ Responsiveness+ Punctuality+ Quality
Barry11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Crew was fast and efficient replacing attic water heater. Professional service at a reasonable price!

Water heater installation+ Quality
Vic1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast and easy was working with them. And the price was great compared to competitors. Strongly recommend!

Water heater installation+ Quality
OrlandoLocal Guide · 223 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

FAST! Called this morning and had hot water a couple of hours later! Good pricing and courteous service. Highly Recommend

Water heater installation+ Responsiveness+ Punctuality+ Quality
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Courteously, prompt, efficient. Can’t answer about price.

Water heater installation+ Responsiveness+ Punctuality+ Quality
AnthonyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hands down the easiest process I been through using this app, great company, price was great compared to the other people. Price was straightforward with no hidden charges and they weren't ridiculously trying to rip me off like the other companies that I had to come by for a quote. I highly recommend this company to…

Water heater installation+ Responsiveness+ Punctuality+ Quality
Terry11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The company name says it all. They are water heater “Pros”! They installed a new water heater in my attic that was difficult to get to in an hour and a half. Set up and clean up were efficient and done to perfection. Without equivocation I highly recommend this company.

Water heater installation
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team was great ! The job to install 2 water heaters and remove 2 old water heaters was completed in 2 hours.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Donnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a great and fast Job . Thanks

Water heater installation+ Quality
Mahesh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a minor leak on the top of water heater near cold water inlet point. We deicded to replace the 32 year old heater beause of too much rust. Water Heater Pros guys came in at the appointed time and completed the job efficiently in about two hours. They did not leave any mess behind. I will use them for other…

Water heater installation
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience from beginning to install. Very respectful of my home and worked hard and fast to get the job done right. Will definitely use them again and recommend to others.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Luis15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very responsive, on time, quick work and very clean. Also provided a very competitive bud for the work to be completed. Will definitely use again! A+

Water heater installation+ Responsiveness+ Punctuality+ Quality
Rolf4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A very pleasant experience. Fast and professional. Highly recommend!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Ron16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Their team was able to get both of my water heaters replaced and one was almost unreachable, I thought, but these guys truly are pros.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Ndewulya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They made shopping around for company to install water heater so simple -they sent their price list quote that was so detailed . May I mention their price was very decent compared to other companies. The crew that came to install were on time , professional, pleasant and efficient. They explained install very well…

Water heater installation+ Responsiveness+ Punctuality+ Quality
Minh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My Bradford White water heater had a leak and needed to be replaced. Water Heater Pros know what they doing. They are very professional, courteous, and knowledgeable. The upfront price is more than fair. I will recommend Water Heater Pro to friends and family. Minh Nguyen

Water heater installation+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good deal on a brand new water heater and installation. Everything was like previously arranged. The quality of the Installation looks way better than the original. I would definitely call this company for future water heater needs. I loved the fact that their prices are listed on their website and you don't get…

Water heater installation+ Responsiveness+ Punctuality+ Quality
KyleLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Water Heater Pros were great to work with. Easy to get the job scheduled, they replaced my water heater quickly, and were very nice guys. Price was very fair as well and best deal I could find compared to all the other quotes I got. Would definitely recommend

Water heater installation+ Responsiveness+ Punctuality+ Quality
ArtemLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very impressed with Water Heater Pros Service. I've found them on the Bradford White website, submitted request for a quote and received a call back from Jim right away. Their quote was the most competitive and they were ready for installation the very next day. They texted 30 minutes before arrival and came…

Water heater installation+ Responsiveness+ Punctuality+ Quality
TimLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Theses guys were efficient, courteous and professional. Removed old water heater and replaced with american made. Took old one out of attic as well. Great experience. Will use again

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very rapid response, professional team, great work. I would recommend this company highly and the installers were the best I have ever had.

Water heater installation+ Responsiveness+ Punctuality+ Quality

Show more water heater installation reviews (42 more) →

Price

$1.7k+293% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 38%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation82$1.2k–$2.8k
Water heater repair8—

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