Experts Reviews · Company report
Water Works Unlimited Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%99+14Replies to reviews 7%81+5.7Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Water Works Unlimited Inc.

Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 57 sprinkler system installation · 4.8★ from 196 Google reviews

Report card

Percentile vs other sprinkler system installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Water Works Unlimited Inc. is better than 89% of sprinkler system installation.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Water Works Unlimited Inc. is better than 82% of sprinkler system installation.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Water Works Unlimited Inc. is better than 90% of sprinkler system installation.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Water Works Unlimited Inc. is better than 99% of sprinkler system installation.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Water Works Unlimited Inc. is better than 100% of sprinkler system installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Water Works Unlimited Inc. is better than 81% of sprinkler system installation.A
81

Reviews for your job

Customers hired Water Works Unlimited Inc. for 1 kinds of job.

Water Works Unlimited Inc. for irrigation system repair & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.79
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Irrigation system repair & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 79 Google reviews tagged “Irrigation system repair & maintenance” · showing 40

John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 21 hours ago★★★★★

Ed and his team did a great job installing a new irrigation system over the course of two very hot days. We had one significant issue come up but Ed made it right! Ed seems to be a person of high integrity!

Reasonable priceIrrigation system repair & maintenance
Al5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Water Works responded quickly (on-site in less than two hours) to an emergency repair request. They performed the repair quickly and cleaned up the site before they left. I highly recommend this company.

Reasonable priceIrrigation system repair & maintenance
PhilipLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Exceptionally quick scheduling of sprinkler leak analysis. Technicians arrived earlier than expected, technicians were knowledgeable and professional. They assessed and fixed the problem right on the spot in a very short period of time. Would highly recommend Waterworks Unlimited.

Reasonable priceIrrigation system repair & maintenance
Jackie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The team is easy to reach and communicate with. They are professional and knowledgeable.

Great priceIrrigation system repair & maintenance
Daniel17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Knowledgeable and arrived in a timely manner.

Irrigation system repair & maintenance
DavidLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was testing my RainBird Irrigation system and discovered that one of the stations was not turning on. I called Water works Unlimited and they were able to send out 2 technicians the same day. Work was done quickly and my system was up and operational within half an hour. They were on time, knowledgeable and polite. A+ Recommended.

Reasonable priceIrrigation system repair & maintenance
LynnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great team of professionals! Did a super job!

Reasonable priceIrrigation system repair & maintenance
CraigLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service. Determined sprinkler issue fast. Recommend their service.

Reasonable priceIrrigation system repair & maintenance
Thomas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★

Workers were fast and efficient. Good job. Timing of initial request for repair and actual repair was over a week, however this being peak season for sprinkler work it is understandable.

Reasonable priceIrrigation system repair & maintenance
StevenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Water Works Unlimited is exceptional. They have helped me get my irrigation system running great. Very responsive, they make it easy to work with them. If you need an irrigation company hire Ed and his team, you will not regret it!

Great priceIrrigation system repair & maintenance
Dick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Showed up on time and did excellent work. Turned out better than I hoped. Very professional! Would highly recommend.

Reasonable priceIrrigation system repair & maintenance
CarmenLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ed and his Team installed our residential sprinkler system. They were extremely efficient, responsive, and provided amazing customer service. Ed went above and beyond to help us and all for a reasonable price. We highly recommend Water Works Limited Inc.☺️

Reasonable priceIrrigation system repair & maintenanceYard work
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Incredibly responsive!

Irrigation system repair & maintenance
Tony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Good response time. I will use them again.

Reasonable priceIrrigation system repair & maintenance
StuartLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great job overhauling our sprinkler system that was 30 years old and had been neglected for 8-10 years and had been damaged by a fence installation and lawn aeration. Quality replacement parts were installed and the system works great now.

Not sureIrrigation system repair & maintenance
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Guys were great Very patient as I wanted a walk through and they did a great job

Great priceIrrigation system repair & maintenance
Spyglass5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I went with Water Works because they will actually come to your house, diagnose the issue, and provide an estimate. It seems none of the other companies do this. Instead, they want to charge you by the hour which does not align with the homeowner's interests or pocketbook. The installation was very well done and…

Reasonable priceIrrigation system repair & maintenance
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Located and fixed the problem quickly.

Irrigation system repair & maintenance
GinaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Quick response to a service call for our irrigation system. Great communication after my inquiry. Professional technicians.

Reasonable priceIrrigation system repair & maintenance
Dalton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Prompt and were able to fit e in on short notice. Great folks to work with.

Irrigation system repair & maintenance
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Professional, arrived on time for the appointment. Quickly determined the issue with our system.

Reasonable priceIrrigation system repair & maintenance
EricLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Once contacted, Ed from WaterWorks came out very quickly to test my back-flow prevention valve as required by the City of Raleigh. I appreciated his quick response to my call.

Reasonable priceIrrigation system repair & maintenance
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly, professional and did an amazing job.

Great priceIrrigation system repair & maintenance
Hernan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Having a sprinkler system that does not work when you have loads of grass is not acceptable. Waterworks unlimited came. They gave an initial diagnosis of the problem with several options to be performed by both the city of Raleigh and plumbing services before they actually did what they thought was the problem.…

Reasonable priceIrrigation system repair & maintenance
Ron14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very much appreciated the interaction with Ed and the team. Work was completed as agreed and price was reasonable.

Reasonable priceIrrigation system repair & maintenance
DavidLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Knowledgeable, efficient professionals!

Irrigation system repair & maintenance
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

No follow up after first visit. Owner followed up after my review. Seems this is a busier time of the season for them and the estimate for new water heads was holding on my follow up not his. Seem to be very customer focused revised my review based on follow up and quickness to respond and make things right . Would now move them to five stars.

Reasonable priceIrrigation system repair & maintenance
Darryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Efficient

Reasonable priceIrrigation system repair & maintenance
Matthew10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have relied on Ed and team since we moved into our home in 2021. This was our first home with an irrigation system and they have been on top of things since day 1. Ed has been super responsive when we have had issues arise and he has always help us troubleshoot and figure out if it’s something that requires an…

Irrigation system repair & maintenance
Hank2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ed was very professional. We had a very large drip system installed. They were on time and were very competitive. The entire crew were great. Would definitely recommend them!

Great priceIrrigation system repair & maintenance
Jerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The crew today was the best yet. Nice guys. Really appreciate moving my service work up by a day. Much better for my schedule tomorrow. Thanks again. We will always use Waterworks!

Great priceIrrigation system repair & maintenance
Steven9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent service

Reasonable priceIrrigation system repair & maintenance
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had an emergency leak around the control valve of our irrigation system. The call was answered promptly, even connected directly to the owner, the appointment scheduling was swift, and costs were explained up front. The service team was on time, diligent, thorough, explained the work performed, and left the…

Great priceIrrigation system repair & maintenance
TimLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The team from Water Works did a great job. I had to have all of my sprinkler heads replaced as well as all of the zone controllers and I had to get a new control panel. In addition they had to move two sprinklers from their old positions. It was several days of work but I now have the irrigation system that I should…

Reasonable priceIrrigation system repair & maintenance
MichaelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Quick service on a short timeline and pulled off a miracle. Ed and his team are awesome!

Irrigation system repair & maintenance
DennisLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My first experience and it went well. Very pleased

Reasonable priceIrrigation system repair & maintenance
Lorraine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We were very pleased with the service we received from Water Works Unlimited. An appointment was set up in a timely manner, and Ed was easy to work with. He changed the things we requested, and we are pleased with the results.

Irrigation system repair & maintenance
craig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They answered the phone immediately and were ready help with everything.

Great priceIrrigation system repair & maintenance
GwenLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★

Service was good but they cut my fiber internet line

Not sureIrrigation system repair & maintenance
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful service! Very pleased.

Great priceIrrigation system repair & maintenance

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 62%Overpriced 2%Not sure 10%

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