How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%99+14Replies to reviews 7%81+5.7Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREWater Works Unlimited Inc.
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 57 sprinkler system installation · 4.8★ from 196 Google reviews
Report card
Percentile vs other sprinkler system installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Water Works Unlimited Inc. for 1 kinds of job.
Water Works Unlimited Inc. for irrigation system repair & maintenance
Clear ✕All 79 Google reviews tagged “Irrigation system repair & maintenance”
Ed and his team did a great job installing a new irrigation system over the course of two very hot days. We had one significant issue come up but Ed made it right! Ed seems to be a person of high integrity!
Water Works responded quickly (on-site in less than two hours) to an emergency repair request. They performed the repair quickly and cleaned up the site before they left. I highly recommend this company.
Exceptionally quick scheduling of sprinkler leak analysis. Technicians arrived earlier than expected, technicians were knowledgeable and professional. They assessed and fixed the problem right on the spot in a very short period of time. Would highly recommend Waterworks Unlimited.
The team is easy to reach and communicate with. They are professional and knowledgeable.
Knowledgeable and arrived in a timely manner.
I was testing my RainBird Irrigation system and discovered that one of the stations was not turning on. I called Water works Unlimited and they were able to send out 2 technicians the same day. Work was done quickly and my system was up and operational within half an hour. They were on time, knowledgeable and polite. A+ Recommended.
Great team of professionals! Did a super job!
Great service. Determined sprinkler issue fast. Recommend their service.
Workers were fast and efficient. Good job. Timing of initial request for repair and actual repair was over a week, however this being peak season for sprinkler work it is understandable.
Water Works Unlimited is exceptional. They have helped me get my irrigation system running great. Very responsive, they make it easy to work with them. If you need an irrigation company hire Ed and his team, you will not regret it!
Showed up on time and did excellent work. Turned out better than I hoped. Very professional! Would highly recommend.
Ed and his Team installed our residential sprinkler system. They were extremely efficient, responsive, and provided amazing customer service. Ed went above and beyond to help us and all for a reasonable price. We highly recommend Water Works Limited Inc.☺️
Incredibly responsive!
Good response time. I will use them again.
Great job overhauling our sprinkler system that was 30 years old and had been neglected for 8-10 years and had been damaged by a fence installation and lawn aeration. Quality replacement parts were installed and the system works great now.
Guys were great Very patient as I wanted a walk through and they did a great job
I went with Water Works because they will actually come to your house, diagnose the issue, and provide an estimate. It seems none of the other companies do this. Instead, they want to charge you by the hour which does not align with the homeowner's interests or pocketbook. The installation was very well done and…
Located and fixed the problem quickly.
Quick response to a service call for our irrigation system. Great communication after my inquiry. Professional technicians.
Prompt and were able to fit e in on short notice. Great folks to work with.
Professional, arrived on time for the appointment. Quickly determined the issue with our system.
Once contacted, Ed from WaterWorks came out very quickly to test my back-flow prevention valve as required by the City of Raleigh. I appreciated his quick response to my call.
Very friendly, professional and did an amazing job.
Having a sprinkler system that does not work when you have loads of grass is not acceptable. Waterworks unlimited came. They gave an initial diagnosis of the problem with several options to be performed by both the city of Raleigh and plumbing services before they actually did what they thought was the problem.…
Very much appreciated the interaction with Ed and the team. Work was completed as agreed and price was reasonable.
Knowledgeable, efficient professionals!
No follow up after first visit. Owner followed up after my review. Seems this is a busier time of the season for them and the estimate for new water heads was holding on my follow up not his. Seem to be very customer focused revised my review based on follow up and quickness to respond and make things right . Would now move them to five stars.
Efficient
We have relied on Ed and team since we moved into our home in 2021. This was our first home with an irrigation system and they have been on top of things since day 1. Ed has been super responsive when we have had issues arise and he has always help us troubleshoot and figure out if it’s something that requires an…
Ed was very professional. We had a very large drip system installed. They were on time and were very competitive. The entire crew were great. Would definitely recommend them!
The crew today was the best yet. Nice guys. Really appreciate moving my service work up by a day. Much better for my schedule tomorrow. Thanks again. We will always use Waterworks!
Excellent service
We had an emergency leak around the control valve of our irrigation system. The call was answered promptly, even connected directly to the owner, the appointment scheduling was swift, and costs were explained up front. The service team was on time, diligent, thorough, explained the work performed, and left the…
The team from Water Works did a great job. I had to have all of my sprinkler heads replaced as well as all of the zone controllers and I had to get a new control panel. In addition they had to move two sprinklers from their old positions. It was several days of work but I now have the irrigation system that I should…
Quick service on a short timeline and pulled off a miracle. Ed and his team are awesome!
My first experience and it went well. Very pleased
We were very pleased with the service we received from Water Works Unlimited. An appointment was set up in a timely manner, and Ed was easy to work with. He changed the things we requested, and we are pleased with the results.
They answered the phone immediately and were ready help with everything.
Service was good but they cut my fiber internet line
Wonderful service! Very pleased.
Ed & Team installed a new in-ground system for us. Work was done quickly and much sooner than I had anticipated. Good Job Ed!! Russ
These guys are fantastic. Super helpful. They did a great job.
These guys did a good job, I’m very pleased
Ed is very good at what he does. He didn’t just drop off his crew and leave. He was literally in the trenches with them. Our irrigation project was administratively complex and our yard was a bit challenging to navigate but he did a nice job with minimal damage to the yard. We are pleased with his work and…
Since posting this review below, unfortunately their customer service falls to the wayside. I have sent several text messages regarding a repair with no response. Not sure why because they did a great job on the installation but their follow-up leaves a lot to be desired. Ed and his group did a wonderful job…
Ed and his Team were great to work with and they did a fantastic job installing our sprinkler system and outdoor landscape lightening. Highly recommend!
Ed and his crew did an amazing job installing my new sprinkler system, always in constant communication, via texts and emails. I am more than thrilled with the way he and his crew got the job done. Looking forward to not dragging hoses around now. Thank you very much WaterWorks Unlimited!
Google may be an unfortunate place to give this review, but if it wasn't for Google, I'd have no reason to leave it. When Google fiber came to my neighborhood they destroyed my irrigation system when they laid their fiber. Broken heads, cut PVC , it was a mess. They sent crews to repair the damages, but that…
With this being our first irrigation system installation I honestly was not sure what to expect. I had heard good things about Waterworks so reached out to Ed, who gave me a very reasonable quote in a timely manner. We had our entire yard done and since then had numerous projects done to the backyard that required…
I am thrilled with the exceptional service provided by Water Works for the installation of my sprinkler system. From start to finish, their team demonstrated professionalism, expertise, and a strong commitment to customer satisfaction. They took the time to lay out the placement of the sprinkler heads. The system…
The entire process from start to finish was carried out very professionally. All the staff was very attentive to detail and was very good at answering all my questions. They explained how everything functions at the end and performed a nice demo. I would definitely recommend Water Works Unlimited for all your irrigation needs!
Ed and his crew were awesome! They spent 3 days installing an irrigation system at my house in the 100 degree weather and it seemed not to phase them. They were all very professional, polite, and went above and beyond my expectations. If you're looking for a trustworthy, hard working, friendly, professional…
Ed and his team installed a sprinkler system for us. From the detailed estimate to the completed project they were a pleasure to do business with.
Ed is great, attentive and does a great job. Would recommend him to anyone
Very nice and professional technicians .....
They did a great job of updating my 15 year old irrigation system.
Water Works did a great job for me! They actually did a better job than I expected on refreshing my entire sprinkler system. They not only replaced all of the heads but they also capped some sprinklers and moved some as well. Overall, I was very impressed!
Ed and Waterworks did my sprinkler install 23 years ago and has been done my annual winterization, start up, backflow check (required by Cary) and repairs every year since then. Ed is personally involved in every aspect of his company!! I have been completely satisfied and highly recommend Waterworks for these services.
This team was great, quick to respond and fast with the repairs. Thank you!
Great experience with respect to irrigation system + outdoor lighting. Highly recommended.
Ed and his team did a great job with our irrigation system installation. Very professional and patient in answering all my questions while providing great tips on how best to set up and vary the watering duration based on each specific area of our yard. Recommend Ed and Water Works Unlimited for a quality installation as they take pride in their work.
Ed to the rescue!!! We hired a previous contractor to install our irrigation system however the work was subpar. Less is not always best, so we called Ed to come and inspect the work and he responded immediately, giving us a free consultation and his honest expert opinion. WE HIRED ED! He was able to schedule us…
Used Water Works for irrigation installation. Ed was responsive and timely. Happy to recommend them to anyone.
Ed, with Water Works Unlimited, has just finished installing a new irrigation system for my yard. I am so very happy with the work that was done. Ed and his crew did quality work. Everyone was friendly and able to answer any questions I had. While here, they also installed lighting for the front of my home,…
Ed and his team were unbelievably professional. They were timely, respectful, and trustworthy. Their pricing was also very competitive. If I was to do it again, I'd select Water Works Unlimited. They're my suggestion for any irrigation work in the area.
Watters Works Unlimited, Inc. did a great job for us installing a complete lawn watering system in our yard. We highly recommend them.
I have a old system that Ed was able to get running and keep running. Also takes care wintering and spring start up with Backflow certification.
My wife and I are SUPER happy with the service that Ed and the crew at Water Works did at our house. I did not really get good pix of the sprinkler system but they covered the entire yard and also put in drip lines around my wife's plants in front. She did not expect that and she really appreciated it! They also…
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Irrigation system repair & maintenance | 79 | — |
