Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Waters Car Wash - W Colonial logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Waters Car Wash - W Colonial

Orlando, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 103 car wash services · 4.9★ from 3,153 Google reviews

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Report card

Percentile vs other car wash services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Waters Car Wash - W Colonial is better than 92% of car wash services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Waters Car Wash - W Colonial is better than 92% of car wash services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Waters Car Wash - W Colonial is better than 100% of car wash services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Waters Car Wash - W Colonial is better than 100% of car wash services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Waters Car Wash - W Colonial is better than 100% of car wash services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Waters Car Wash - W Colonial is better than 72% of car wash services.B
72

Reviews for your job

Customers hired Waters Car Wash - W Colonial for 7 kinds of job.

Waters Car Wash - W Colonial for auto detailing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.159
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto detailing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 74
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 159 Google reviews tagged “Auto detailing” · showing 20

Jay10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 hours ago★★★★★

Awesome customer service very kind very outspoken and just the best person for the job highly recommend very satisfied member

Great priceAuto detailing
richardLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Great place to clean your car awesome staff and quick service

OverpricedScratch removalClay bar treatmentPolishing
Jasias5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Alondra was extremely welcoming, pleasant store good vibes!

Auto detailing
Lil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Best in city

Reasonable priceScratch removalClay bar treatmentPolishing
FelipeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This place is amazing loved the experience here !! Thank you !

Great priceScratch removalPolishingAuto detailing
S.Local Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

This isn't like any car wash in the city. What I love about Waters car wash the most is their dedication to their customers. I've been to several locations and the consistency is always the same. I was on the west side today and stopped by Waters off of Colonial- shout out to the team there!!? Thank you Ariana for…

Great priceScratch removalPolishingAuto detailing
E.Local Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

10/10 Service today! The staff goes above & beyond for their customers! The(African American) lady Supervisor was very helpful. This staff, Aniyah, Ari & Justin THIS STAFF IS REMARKABLE! They made sure my wheels and car looked wonderful. This was my first time meeting them & already got me coming back with a Friend that lives close by to sign up!

Reasonable priceAuto detailingVacuuming
Jayy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ebonee & Carl were amazing with their customer service and making sure my car came out in top shape . Thank you.❤️❤️

Great priceScratch removalClay bar treatmentPolishing
Kesha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great car wash. I definitely recommend and might I add joey have amazing customer service!

Auto detailingVacuuming
Jodian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had the best experience at this car wash. Special thanks to Alondra for assisting and explaining thoroughly about everything I needed to know. I will be visiting more often because of Alondra👏👏👏👏👏

Great pricePolishingAuto detailingVacuuming
Jasper8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

It was a pleasant and delightful experience Alondra was great greeted me with great customer service

Great priceClay bar treatmentAuto detailingVacuuming
Jeremiah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I love waters car wash because the people they treat me as if I’m family. It’s very clean, professional and easy access and I really in it. It is convenient.

Great priceAuto detailing
Nichole8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ebonee was fantastic!!! Great service and very helpful/accomendating!! She was a lifesaver! Def recommend

Great priceAuto detailing
Scherline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Francin and Ebonee were very helpful! I got a membership now. Thank you guys! Happy customer :)

Great priceAuto detailingVacuuming
george4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The young lady Aloe is always helpful whenever I’m there.

Auto detailing
Purple13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ebonee had the best customer service make sure you keep her and give her a raise

Auto detailingVacuuming
jean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Thank you Julio

Great priceAuto detailingVacuuming
Phu1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thanks Ebonee for all your help today! She was very friendly and helped pick the best services for me today.

Auto detailingVacuuming
Shelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Ebonee was the best attendant today she help with the vacuum

Scratch removalAuto detailingVacuuming
Akil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Enbonee was an amazing staff member. Very polite easy going and smiled at all times. I felt very welcomed and will surely come back .

Reasonable priceAuto detailingVacuuming

Show more auto detailing reviews (139 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 73%Reasonable 25%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Vacuuming186—
Auto detailing159—
Auto interior vacuuming94—
Polishing77—
Scratch removal43—
Clay bar treatment28—
Car waxing20—

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