How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREWaters Car Wash - W Colonial
Orlando, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 103 car wash services · 4.9★ from 3,153 Google reviews
Report card
Percentile vs other car wash services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Waters Car Wash - W Colonial for 7 kinds of job.
Waters Car Wash - W Colonial for auto detailing
Clear ✕All 159 Google reviews tagged “Auto detailing” · showing 140
Awesome customer service very kind very outspoken and just the best person for the job highly recommend very satisfied member
Great place to clean your car awesome staff and quick service
Alondra was extremely welcoming, pleasant store good vibes!
Best in city
This place is amazing loved the experience here !! Thank you !
This isn't like any car wash in the city. What I love about Waters car wash the most is their dedication to their customers. I've been to several locations and the consistency is always the same. I was on the west side today and stopped by Waters off of Colonial- shout out to the team there!!? Thank you Ariana for…
10/10 Service today! The staff goes above & beyond for their customers! The(African American) lady Supervisor was very helpful. This staff, Aniyah, Ari & Justin THIS STAFF IS REMARKABLE! They made sure my wheels and car looked wonderful. This was my first time meeting them & already got me coming back with a Friend that lives close by to sign up!
Ebonee & Carl were amazing with their customer service and making sure my car came out in top shape . Thank you.❤️❤️
Great car wash. I definitely recommend and might I add joey have amazing customer service!
I had the best experience at this car wash. Special thanks to Alondra for assisting and explaining thoroughly about everything I needed to know. I will be visiting more often because of Alondra👏👏👏👏👏
It was a pleasant and delightful experience Alondra was great greeted me with great customer service
I love waters car wash because the people they treat me as if I’m family. It’s very clean, professional and easy access and I really in it. It is convenient.
Ebonee was fantastic!!! Great service and very helpful/accomendating!! She was a lifesaver! Def recommend
Francin and Ebonee were very helpful! I got a membership now. Thank you guys! Happy customer :)
The young lady Aloe is always helpful whenever I’m there.
Ebonee had the best customer service make sure you keep her and give her a raise
Thank you Julio
Thanks Ebonee for all your help today! She was very friendly and helped pick the best services for me today.
Ebonee was the best attendant today she help with the vacuum
Enbonee was an amazing staff member. Very polite easy going and smiled at all times. I felt very welcomed and will surely come back .
Eminem was very friendly.. I will be coming back to this Waters. Thank you!
Alondra provided exemplary service and assistance
Ebonee was great
Great service from Ciara
Julio was an amazing host.Julio comprehended everything I inquired & also gave me helpful information about Waters promotion. I was sold and now a member ☺️ Thank Julio for your support and greater thanks to Waters car wash for excellent service
Oscar was the best
Jacques great servic
It was very good experience
The best Car wash in the city. Carl’s location the best personally
Amazing place and people, would 100% recommend!!
Ace help me out
Ebonee was the amazing! She helped with whatever I needed. I will be coming back to this location. Thanks, Waters!!
Great service, excellent complimentary extras, very satisfied! Won’t disappoint. Great customer service!
Excellent service much appreciated.
Wonderful car wash. Always clean, everything is stocked, lots of people working. Of the waters in the area- this one definitely has the most space for interior cleaning/ vacuuming. As a single woman I NEVER feel unsafe here- there is always an employee presence outside. Robert was working hard stocking - so was everyone. Highly recommend 😊
Ace was helpful and offered a great customer experience
Todd was a good sales man
I love love love this car wash, I come literally everyday because of my monthly subscription and Robert is always so nice and joyful. He’s a pleasure to be around at the wash !
Robert was legit and helped me wash my tires and made them look shiny and new! This place is awesome! 🙌🏻🔥❤️ the manager was very nice and explained everything very well.
Waters car wash is the best in town ace is aye superb worker I’ll always refer to waters for your car wash
Jacques was phenomenal and helped me out in a pinch! Great service!
Robert and Jarred are excellent Carl aswell!!
Waters is thee best thing I’ve ever experienced. Robert give phenomenal amenities and professionalism
I love this car wash every time I come it's so awesome they have everything u need to make your car shine and great customer service. Carl was so helpful getting me started thanks carl.
Today I visited Waters Carwash and Robert was amazing and very helpful
Mr. Robert was very kind and polite. He fulfilled every need in a respectful and prompt fashion.
Carl was great and helped me get a membership
Anthony gave outstanding customer service he is always so nice when I come thru!!
Anthony was awesome!!! He went above and beyond
Anthony and the team was amazing and helped me from when I came in till all the way till I left. I really enjoy myself every time I come here!!!!
Always on point with service and super friendly I drive 40 min to just come to this car wash
I came This morning for a wash and met the most amazing team ever!!!! Soon as I came in I was greeted by ant and ace and pulled in by jack, they was all so nice and funny. 10/10 would come back again
Carl did an amazing job, he is very welcoming and informative.
Ant the site lead was amazing! very kind and did a great job in shining my tires! my tires weren’t in the best looking condition, but he took his time to make sure it was good looking!
Great customer services everything was prefect !
Workers are awesome
Dee has great customer service !!
Ant was really helpful ain't addition had a warm smile and bright personality. Great person for this company to have.
Ant gave out great customer service we laughed talked and he made us feel welcomed
Attendant Anthony W was very helpful.
10/10 Lisa was very helpful, polite. Great customer service.
Stephany was very welcoming and nice, she made the experience elevated!!
Always happy with with the service and value, but really love the helpful employees that offer help. This is especially true for Ant! This young man is a true professional and you can tell he really enjoys his job, which is so rare nowadays. I would continue to be an unlimited member just to be able to have a chat…
Great service , free cleaning supplies 👌 exceptional experience, best in town
Amazing service. Ant is always helpful and quick to resolve any issues. Supplies readily available. Love having access to multiple convenient locations
I am very blessed to be a member of this car wash company I have been blessed by the employees and I wish this message reach the CEO these employees deserve a big reward
Diallo was absolutely fantastic!!
Ant was very helpful and made the washing experience wonderful
Ant helped shine my tires
Stephany was very helpful and leading hand. Very great personality. Please let her Shunda really appreciate her help.
Stephany was very helpful and awesome energy.
Anthony was the best employee I met in a long time make sure I was taken care of. He made me want to com back indefinitely. I recommend this location to everyone
Anthony was very helpful with cleaning my car!!!
Thank you Maurice for your excellent customer service! He was very courteous and did a fabulous job! Give him a raise!☺️
Anthony helped clean my windows and tires
everything was great!
ANTHONY GAVE ME GREAT SERVICE
Lisa was amazing I am definitely coming back she was nice and answered all my questions
Maurice was very helpful. i love this place!!!
Step was very awesome with helping me clean my car. Great service
Stephany is really helpful! They have everything you need! brushes, cleaning agents, rags, and more!
Appreciate Stephany’s help!! We have a membership here and it’s always a good experience!
Worked with Diallo today, very friendly and kind, great customer service and the environment was clean.
Stephany was very kind and helpful
Best location ever. They help out with customers. Shout out to Stephany for the assistance.
I have special thanks to John at this location he saved my car Matt’s that I had left there by mistake which I tried calling several times but the way you have it set up the clients can’t get in touch with the facility. I thought I had lost it came back the next day and thanks to John because no one that I asked had…
Hello just wanted to let u know Stephany does a great job very polite and helpful she is amazing excellent customer service🤗😀
Stephany was amazing !! She left my tires flawless and she was so sweet and attentive!
Very good and the help was on point will recommend this place
Stephany is amazing!! Thank you guys!
I had a great experience. Stephanie was great very nice. She pushed me and help me clean my tires. Roof was very helpful. I'll definitely will come back just because of this experience.
The manager working this morning was rude I won’t be coming back to this car wash on colonial…. Absolutely disgusting! And the car wash never cleans the front of my car maybe you guys should have someone brush the front of the vehicles before going in
Dom was the gentleman that shined my tires. I really appreciate him! Love that this car wash had all the bottles and cleaning supplies to detail my car. Definitely will come back when I’m in the area.
Adonis Sr was super helpful and shined my tires so good. Excellent car wash
Great experience -Adonis was a great help
Edelson helped me out alot and made sure I was straight with everything I asked. I asked him to help me with the tires and he clean them well and even explain how to apply for myself next time I come.
Great neighborhood car wash, great service, great location on W Colonial thanks
Brandt was really helpful here I appreciated always get great customer service here 🥰
Very nice and refined carwash! I definitely noticed a change in how things are done here. Would definitely come back.
I am a monthly subscriber. Works well for me. Staff is efficient and friendly. Great job kaylee.
Kaylee was great helping with me my experience today.
Love the car wash, Demetrius was very helpful. He can and cleaned our rugs even assisted with application of tire shine. The entire staff was pleasant and helpful
Kobi was the BEST, he was so kind and help me with finding the perfect wash for my vehicle!! I was very impressed, excellent customer service and very informational about the different choices to choose from…when it came to the coating of my vibrant vehicle! Most definitely will be visiting again.
Kaylee was so helpful I didn't know how to renew my car wash at a lower priced wash and bought a single wash and she was able to refund me and the charge me for a month that I wanted m
Really like this Car Wash Dimitri was very helpful & respectful will recommend to others!
Demitri was a great help good customer service and very friendly my car is definitely clean and I rate waters wash at 10+
Great car wash experience, friendly staff and your car looks like new.. it has to be the water.. very friendly staff…thanks Kaylee…
Demetrius was Very helpful!!! His customer service was beyond amazing!!!! We went to the one on John Young and West Colonial and by far this is the best car wash we’ve been too but all thanks to Demetrius!!
Kobe was very friendly, efficient, and got me set up with the best package. I’ve been in customer service since I was 16 years old and Kobe’s customer service today definitely made my day. And while he was getting me set up we even had a great conversation about my six dogs. People like him make a difference.
They are great! Dimitri was very kind and helpful during my visit!
They changed the name for waters and the service is amazing. All new equipment.
Kaylee excellent fantastic!!!!
These people are awesome! We came from Michigan to visit Florida and came here for a regular wash and got treated like royalty! All members were great that we encountered especially sherely! Would definitely recommend. They got towels for you to wipe your car all kinds of bottle chemicals for either windows, carpet…
Thanks kaylee for signing us up today! 🤙🏾🔥
I love receiving customer service with a smile and Sherly did just that! 😊
I would like to say this place is a 10/10. Will recommend to anyone who looking for friendly staff and detail wash . Sheryln and kaylee are excellent. Will always come back.
GARY THE GENERAL MANAGER WAS VERY HELPFUL GREAT EXPERIENCE VERY UNDERSTANDING AND WELCOMING. ILL BE BACK FOR SURE
I didn’t even have Wi-Fi and my girl kaylee put her hotspot on just so I could sign up . I love the service and thank you kaylee for the great customer service
Loving the upgrades of giving us more options. Thank you Brandt for checking on me also and making sure I was ok and seeing if I needed help with anything.
I've been a loyal customer of Waters Car Wash since 2018, and I can confidently say that they consistently deliver a 5-star experience. The attention to detail and the quality of service they provide is unmatched. From the moment you arrive, their friendly staff greets you with a smile, making you feel like a valued…
Gary was amazing great customer service, great vacuum, great cleaning
Brandt was awesome. He showed me how to use the items at the wash station. I am so glad he helped me out! 🧚🏽♂️ Thanks Brandt
Zeus is the man w the $10/month unlimited wash hook up
Everything was great as always. Brandt was very helpful.👏🏽👏🏽
Brandt and other staff members were very helpful at this car wash. Everything is new. I loved everything about the experience today. I signed up for a month to month membership
Good experience, wonderful crew members and awesome new upgrade to help clean car.
Brandt service was awesome
It wonderful brandnt was very helpful with helping me on the product
Best car wash in Orlando by farr...The service was excellent... been a long time customer and always love coming here..
This place is wonderful…Diallo was very helpful I will definitely be back
Reggie is the best
Reggie was helpful
Reggie was helpful
Reggie helped me, really nice spot, i will be coming back.
reggie was very helpful 🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥
Nataphaine (I know I didn't spell that right sorry) Great customer service! She was polite, patient n sweet. Keep up the EXCELLENT Work! Thank you
Naphta was great
I went to this location for the first time and Mavry was amazing and really nice! She helped me get my membership setup in the new system.
Awesome crew.
Definitely love this location The people that work there are good at what they do. One employee in particular GERARD always goes above and beyond for your customers he deserves a raise Don't see myself switching.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Vacuuming | 186 | — |
| Auto detailing | 159 | — |
| Auto interior vacuuming | 94 | — |
| Polishing | 77 | — |
| Scratch removal | 43 | — |
| Clay bar treatment | 28 | — |
| Car waxing | 20 | — |