Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREWaters Car Wash - W Colonial
Orlando, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 103 car wash services · 4.9★ from 3,153 Google reviews
Report card
Percentile vs other car wash services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Waters Car Wash - W Colonial is better than 92% of car wash services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Waters Car Wash - W Colonial is better than 92% of car wash services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Waters Car Wash - W Colonial is better than 100% of car wash services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Waters Car Wash - W Colonial is better than 100% of car wash services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Waters Car Wash - W Colonial is better than 100% of car wash services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Waters Car Wash - W Colonial is better than 72% of car wash services.B
72
Reviews for your job
Customers hired Waters Car Wash - W Colonial for 7 kinds of job.
Waters Car Wash - W Colonial for scratch removal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Scratch removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%
All 43 Google reviews tagged “Scratch removal” · showing 20
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Great service today at this car wash. Huge shout out to Ebonee for her amazing customer service! We will be coming back
Great priceScratch removalVacuuming
richardLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Great place to clean your car awesome staff and quick service
OverpricedScratch removalClay bar treatmentPolishing
Lil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Best in city
Reasonable priceScratch removalClay bar treatmentPolishing
FelipeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
This place is amazing loved the experience here !! Thank you !
Great priceScratch removalPolishingAuto detailing
S.Local Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
This isn't like any car wash in the city. What I love about Waters car wash the most is their dedication to their customers. I've been to several locations and the consistency is always the same. I was on the west side today and stopped by Waters off of Colonial- shout out to the team there!!? Thank you Ariana for…
Great priceScratch removalPolishingAuto detailing
Jayy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ebonee & Carl were amazing with their customer service and making sure my car came out in top shape . Thank you.❤️❤️
Great priceScratch removalClay bar treatmentPolishing
Francois4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Shenyder Oscar he helped me, and he was very nice his a good person and professional
Reasonable priceScratch removalClay bar treatmentPolishing
Yanah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★
She is nice and helpful
Great priceScratch removal
Leticia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great customer service from Ebonee today. She was very helpful in choosing the right car wash for me. Thank you!
Great priceScratch removalAuto interior vacuuming
cgm1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
arianna is nice
Great priceScratch removal
Doudlie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Good
Scratch removal
J.Local Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
She's a very direct helpful and respectful and know the details on the different prices and made me feel comfortable enough to join the membership and her name is ebonee
Scratch removalPolishingVacuuming
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Ebonee is the best here! She is very friendly and super helpful. Thank you again!
Great priceScratch removal
jordan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Ebonee was very friendly. Thank you!
Great priceScratch removalPolishing
VACNEL3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great service today. Thank you Ebonee.
Great priceScratch removal
Shelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Ebonee was the best attendant today she help with the vacuum
Scratch removalAuto detailingVacuuming
Tommy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great wash car was amazing helping removed scratches
Great priceScratch removalClay bar treatment
Chuck2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Ebonee was great
Reasonable priceScratch removalAuto detailing
Leo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great service from Ciara
Great priceScratch removalClay bar treatmentPolishing
roysonLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
You have an excellent worker, Oscar is amazing and Jackques is wooooonderfullll too. Congratulations Waters Car Wash
Great priceScratch removal
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 73%Reasonable 25%Overpriced 1%Not sure 1%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Vacuuming | 186 | — |
| Auto detailing | 159 | — |
| Auto interior vacuuming | 94 | — |
| Polishing | 77 | — |
| Scratch removal | 43 | — |
| Clay bar treatment | 28 | — |
| Car waxing | 20 | — |
