How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREWaters Car Wash - W Colonial
Orlando, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 103 car wash services · 4.9★ from 3,153 Google reviews
Report card
Percentile vs other car wash services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Waters Car Wash - W Colonial for 7 kinds of job.
Waters Car Wash - W Colonial for vacuuming
Clear ✕All 186 Google reviews tagged “Vacuuming” · showing 180
Great service today at this car wash. Huge shout out to Ebonee for her amazing customer service! We will be coming back
This is the best car wash place 🩷
Great place to clean your car awesome staff and quick service
Best in city
This isn't like any car wash in the city. What I love about Waters car wash the most is their dedication to their customers. I've been to several locations and the consistency is always the same. I was on the west side today and stopped by Waters off of Colonial- shout out to the team there!!? Thank you Ariana for…
Ari is the best! She was so nice I will be coming back! So postive attitude! Assisted us right away! Please keep her forever! 💗
Today's service was awesome! Customer service was amazing. Will be back soon Arianna took very good care of me today Thanks again Water car wash on JYP and 50
10/10 Service today! The staff goes above & beyond for their customers! The(African American) lady Supervisor was very helpful. This staff, Aniyah, Ari & Justin THIS STAFF IS REMARKABLE! They made sure my wheels and car looked wonderful. This was my first time meeting them & already got me coming back with a Friend that lives close by to sign up!
I came to get a car wash on the colonial location. I was met with alondra and she was very nice and welcoming. I only wanted a single wash and was very helping and even gave me a free month trial to convince me to get the unlimited car washes. She’s Awesome and definetly will come back.
I enjoy using the detail board at this car wash and they always have what I need. Thank you to Ebonee for her help today! Always happy customer
Ebonee & Carl were amazing with their customer service and making sure my car came out in top shape . Thank you.❤️❤️
Eboneewas great
Whole Team Full Of Hard Workers , Exceptional service ‼️
Great car wash. I definitely recommend and might I add joey have amazing customer service!
Amazing service! Alondra was incredibly helpful - more than a car was it was truly a pleasure coming here 😊.
Ariannna was very helpful with my first time here great customer service
I had the best experience at this car wash. Special thanks to Alondra for assisting and explaining thoroughly about everything I needed to know. I will be visiting more often because of Alondra👏👏👏👏👏
The best car wash in Orlando! They literally have EVERYTHING you need. There’s no need to bring your own drying towel, tire shine, window cleaner, upholstery cleaner, multipurpose cleaner, or even carpet fragrance—they have it all! And it doesn’t stop there! They have doggy treats, lollipops, mini air fresheners,…
It was a pleasant and delightful experience Alondra was great greeted me with great customer service
Francin and Ebonee were very helpful! I got a membership now. Thank you guys! Happy customer :)
Ebonee was very helpful today. Great customer service and she helped me pick the best services. Thank you!
Ebonee was great it’s my first time and she is wonderful
This is the best car wash. Ebonee is the friendliest attendants here! I will be coming back. Thanks Waters!
Great customer service ! I love waters car wash they only car wash I come to very helpful thanks and will be back again !!
Good car wash
Ebonee had the best customer service make sure you keep her and give her a raise
She's a very direct helpful and respectful and know the details on the different prices and made me feel comfortable enough to join the membership and her name is ebonee
Is very good
Arianna and Alondra were very sweet and helped me. Thank you so much
Alondra was very helpful
Amazing experience!
Thank you Julio
Thanks Ebonee for all your help today! She was very friendly and helped pick the best services for me today.
Ebonee was the best attendant today she help with the vacuum
Ariana was very nice Good customer service
Enbonee was an amazing staff member. Very polite easy going and smiled at all times. I felt very welcomed and will surely come back .
Eminem was very friendly.. I will be coming back to this Waters. Thank you!
Ciara Was so much help and has great customer service! Oscar helped me as well in the lot!
Alondra provided exemplary service and assistance
Excellent carwash and Ebonee is the best attendant here!!
Friendly attendants and the wash was great. 🙂
Thank you Julio for the great costumer service
Great job
Julio was an amazing host.Julio comprehended everything I inquired & also gave me helpful information about Waters promotion. I was sold and now a member ☺️ Thank Julio for your support and greater thanks to Waters car wash for excellent service
Julio is a very nice guy he always greet me when i come get a car wash very respectful.
The young ladies in front were soo sweet to me ! Thank you also ,Alondra for your help.
Jacques great servic
Car wash was amazing alondra has great customer service!!!
The best Car wash in the city. Carl’s location the best personally
Amazing place and people, would 100% recommend!!
Jacque was wonderful you he was polite really helpful. He’s a good employee.
Ebonee was the amazing! She helped with whatever I needed. I will be coming back to this location. Thanks, Waters!!
Great service, excellent complimentary extras, very satisfied! Won’t disappoint. Great customer service!
The staff was very helping, especially Robert, who helped me
Wonderful car wash. Always clean, everything is stocked, lots of people working. Of the waters in the area- this one definitely has the most space for interior cleaning/ vacuuming. As a single woman I NEVER feel unsafe here- there is always an employee presence outside. Robert was working hard stocking - so was everyone. Highly recommend 😊
Was real good car wash & Robert helped me with my troubles
Ace was a pleasure ! & very helpful. I would recommend this car wash over others in the area.
Ace was helpful and offered a great customer experience
I love love love this car wash, I come literally everyday because of my monthly subscription and Robert is always so nice and joyful. He’s a pleasure to be around at the wash !
Robert was legit and helped me wash my tires and made them look shiny and new! This place is awesome! 🙌🏻🔥❤️ the manager was very nice and explained everything very well.
Waters is thee best thing I’ve ever experienced. Robert give phenomenal amenities and professionalism
I love this car wash every time I come it's so awesome they have everything u need to make your car shine and great customer service. Carl was so helpful getting me started thanks carl.
Got my car real clean
I had a really good experience here at Waters. Robert helped me get some thing in the car wash that fell off of my car. I was so happy. I thought I lost it for good. The experience here was very positive. There was staff all over trying to help and if you look lost, someone was always readily available to help you.…
Great customer service by the gentleman name Robert very polite.
Mr. Robert was very kind and polite. He fulfilled every need in a respectful and prompt fashion.
Carl was great and helped me get a membership
Anthony gave outstanding customer service he is always so nice when I come thru!!
Anthony was awesome!!! He went above and beyond
Anthony and the team was amazing and helped me from when I came in till all the way till I left. I really enjoy myself every time I come here!!!!
Always on point with service and super friendly I drive 40 min to just come to this car wash
Love it here. I live in Ocoee and drive past 4 car washes to come to this one. They have great customer service & lots of perks
Great customer services everything was prefect !
Workers are awesome
ant did an amazing job with helping me vacuum my car
10/10 Lisa was very helpful, polite. Great customer service.
I love this carwash. It gives my car a detailed wash. Stephany was so helpful!
Stephany is so sweet and kind . She is very helpful and kind . Her Smile is so cute .
My first time coming to Waters Car Wash, I received great service, the car wash was excellent and the staff especially from John (manager) who was pleasant and took his time to explain the different services offered and Stephany who assisted me with a positive attitude friendly and even offered to help me clean the…
She was very helpful!!! And she even cleaned my matts for me because the machine was dirty! Deff worth getting the membership!
Thank you to John (manager), Lisa (GM) and Stephany for assisting me. What a great experience! I didn’t feel any pressure to join and I appreciate that, it actually made me want to consider getting my membership back because of how I was greeted and didn’t feel forced. I definitely will be returning and pray many blessings upon you all. Peace and love
Amazing car wash the best I ever been to
Great wash just have to do better on cleaning my tires lol thxs Anthony was a lot of help
Really amazing car wash, the stuff there are really nice and professional. Anthony was really helpful, he even offered to shine my rims❤️ and free vacuum too.
Any was very helpful
Ant was very helpful and made the washing experience wonderful
Ant helped shine my tires
Stephany was very helpful and leading hand. Very great personality. Please let her Shunda really appreciate her help.
Stephany was very helpful and awesome energy.
Stephany was so great, friendly & even cleaned my rugs! 10/10. Thank you so much girlyyy 💕💕💕 God bless youu !! & to the rest of the staff you all were great as well thank you !! 🫶🏽
Anthony was the best employee I met in a long time make sure I was taken care of. He made me want to com back indefinitely. I recommend this location to everyone
I recvd great services from Anothony at this johnyoung location. The services he provided was cleaning my rims while I was cleaning the inside of my vehicle. I appreciate all the help he offered. Thank you
Ant was very helpful!
Dee and ant help me today, Excelent Service!!!
I love waters carwash I have an membership I have recommended my family and friends to sign up I love the convenience and time everything you need for cleaning your vehicle everyone at my location at West colonial rocks always kind smiling 😄😁 and willing to assist with any needs you needs keep up the good workyou guys you are the best 😘
Diallo is a great worker ! Made my car wash so smooth . Amazing problem fixer !
Thank you Maurice for your excellent customer service! He was very courteous and did a fabulous job! Give him a raise!☺️
Amazing costumer service ! Yesterday I came to clean my car and while vacuuming I accidentally got my wedding band sucked by the machine. I was distraught and I thought it was gone forever… but when I went to the supervisor John he help me look for it in the disposal of the vacuum at the end of the day… we couldn’t…
Anthony helped clean my windows and tires
Anthony was amazing help! Thank you so mich
ANTHONY GAVE ME GREAT SERVICE
The whole staff is great but I’ll like point out step the most she’s genuinely an amazing person.keep doing great step.
Maurice was very helpful. i love this place!!!
Step was very awesome with helping me clean my car. Great service
Appreciate Stephany’s help!! We have a membership here and it’s always a good experience!
Worked with Diallo today, very friendly and kind, great customer service and the environment was clean.
Best location ever. They help out with customers. Shout out to Stephany for the assistance.
Thank you Stephany!!!
Hello just wanted to let u know Stephany does a great job very polite and helpful she is amazing excellent customer service🤗😀
Great servicing and benefits for first time customers for their carwash program. Diablo was provided great information and an incredible attitude towards servicing. Made an unsuspecting carwash into an enjoyable reaction and experience!
Very good and the help was on point will recommend this place
Stephany is amazing!! Thank you guys!
I had a great experience. Stephanie was great very nice. She pushed me and help me clean my tires. Roof was very helpful. I'll definitely will come back just because of this experience.
The manager working this morning was rude I won’t be coming back to this car wash on colonial…. Absolutely disgusting! And the car wash never cleans the front of my car maybe you guys should have someone brush the front of the vehicles before going in
Dom was the gentleman that shined my tires. I really appreciate him! Love that this car wash had all the bottles and cleaning supplies to detail my car. Definitely will come back when I’m in the area.
Helpful staff and over all good environment.
Adonis Sr was super helpful and shined my tires so good. Excellent car wash
Great experience -Adonis was a great help
Diablo was very helpful I truly love it here
Best car wash in Orlando!Rubens and Helma
Edelson helped me out alot and made sure I was straight with everything I asked. I asked him to help me with the tires and he clean them well and even explain how to apply for myself next time I come.
Great neighborhood car wash, great service, great location on W Colonial thanks
Brandt was really helpful here I appreciated always get great customer service here 🥰
Very nice and refined carwash! I definitely noticed a change in how things are done here. Would definitely come back.
I am a monthly subscriber. Works well for me. Staff is efficient and friendly. Great job kaylee.
Kaylee was great helping with me my experience today.
Love the car wash, Demetrius was very helpful. He can and cleaned our rugs even assisted with application of tire shine. The entire staff was pleasant and helpful
Kobi was the BEST, he was so kind and help me with finding the perfect wash for my vehicle!! I was very impressed, excellent customer service and very informational about the different choices to choose from…when it came to the coating of my vibrant vehicle! Most definitely will be visiting again.
Kaylee was so helpful I didn't know how to renew my car wash at a lower priced wash and bought a single wash and she was able to refund me and the charge me for a month that I wanted m
Really like this Car Wash Dimitri was very helpful & respectful will recommend to others!
Great car wash experience, friendly staff and your car looks like new.. it has to be the water.. very friendly staff…thanks Kaylee…
Demetrius was Very helpful!!! His customer service was beyond amazing!!!! We went to the one on John Young and West Colonial and by far this is the best car wash we’ve been too but all thanks to Demetrius!!
Demitri's customer service was 10/10, introduced me to products I never knew about and had a positive/welcoming attitude.
Kobe was very friendly, efficient, and got me set up with the best package. I’ve been in customer service since I was 16 years old and Kobe’s customer service today definitely made my day. And while he was getting me set up we even had a great conversation about my six dogs. People like him make a difference.
Very clean and efficient. Kobe was very friendly and welcoming. Excellent facility.
Kaylee excellent fantastic!!!!
I love this car wash. They have awesome new tools to help make your car shine. Definitely recommend!! Also Shirley was very nice and helpful.
Zileriah, was amazing!!! Courteous, helpful, professional...Eli
These people are awesome! We came from Michigan to visit Florida and came here for a regular wash and got treated like royalty! All members were great that we encountered especially sherely! Would definitely recommend. They got towels for you to wipe your car all kinds of bottle chemicals for either windows, carpet…
Thanks kaylee for signing us up today! 🤙🏾🔥
Very good, kaylee good attention
I love receiving customer service with a smile and Sherly did just that! 😊
GARY THE GENERAL MANAGER WAS VERY HELPFUL GREAT EXPERIENCE VERY UNDERSTANDING AND WELCOMING. ILL BE BACK FOR SURE
I didn’t even have Wi-Fi and my girl kaylee put her hotspot on just so I could sign up . I love the service and thank you kaylee for the great customer service
With ALOT of car washes in Orlando this is definitely one of the best. I love having the cleaning rags and cleaners by the vacuum. They also closed off an entrance making this location safer and less full of freeloaders. So glad this replaced the old car wash that was here. Both the entrance workers one guy and one…
Kaylee was absolutely fantastic, great service , such a positive person and definitely will be back
Loved having everything I needed - including the pet brush! - right at my fingertips. Friendly and fun service along with value added!
Loving the upgrades of giving us more options. Thank you Brandt for checking on me also and making sure I was ok and seeing if I needed help with anything.
I've been a loyal customer of Waters Car Wash since 2018, and I can confidently say that they consistently deliver a 5-star experience. The attention to detail and the quality of service they provide is unmatched. From the moment you arrive, their friendly staff greets you with a smile, making you feel like a valued…
Very polite and professional.
Koby had great customer service
Gary was amazing great customer service, great vacuum, great cleaning
Brandt was awesome. He showed me how to use the items at the wash station. I am so glad he helped me out! 🧚🏽♂️ Thanks Brandt
Zeus is the man w the $10/month unlimited wash hook up
Everything was great as always. Brandt was very helpful.👏🏽👏🏽
Brandt and other staff members were very helpful at this car wash. Everything is new. I loved everything about the experience today. I signed up for a month to month membership
Everyone was amazing very helpful
Good experience, wonderful crew members and awesome new upgrade to help clean car.
Brandt service was awesome
Best car wash in Orlando by farr...The service was excellent... been a long time customer and always love coming here..
Super nice car wash. Service was amazing and they have multiple options to get your car looking great!!
Reggie is the best
Reggie was helpful
Reggie helped me, really nice spot, i will be coming back.
reggie was very helpful 🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥
We would like to acknowledge the services provided by your employee Brandon. He is very professional and his behavior towards his job is above and beyond. Another excellent employee of yours is Esmeralda. She's been very accommodating since from W. Colonial Branch. We went to Kirkman because the one in W. Colonial…
Naphta was great
I went to this location for the first time and Mavry was amazing and really nice! She helped me get my membership setup in the new system.
Awesome crew.
Great place to experience and the customer service there is amazing!!!! Will be back and I’m a monthly member now!!! Diallo was awesome, especially the respect and helpful level!
Definitely love this location The people that work there are good at what they do. One employee in particular GERARD always goes above and beyond for your customers he deserves a raise Don't see myself switching.
We were visiting from South Florida considering my daughter , my mother and close friends use the car wash here every week we decided to use the self wash service. The change machines were not working although the self service machine did the job thankfully. Vacuums some were with low pressure so we had to move the…
Mr. Perez was very professional and helped me set up my membership.
This by far is the best carwash on this side of town. The level of professionalism and great personalities is unmatched. Most respect to R. Perez he's the best !
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
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Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Vacuuming | 186 | — |
| Auto detailing | 159 | — |
| Auto interior vacuuming | 94 | — |
| Polishing | 77 | — |
| Scratch removal | 43 | — |
| Clay bar treatment | 28 | — |
| Car waxing | 20 | — |
