Physical therapy clinic · Cincinnati, OH · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%100+30.8Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 161 physical therapistsiPosition by Experts Score among all companies we track in this category. · better than 96%
5.0★★★★★204 Google reviews · 22 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
WAVE Physical Therapy & Pilates - Kenwood at a glance
Google reviewers rate WAVE Physical Therapy & Pilates five stars based on 204 reviews, noting that the owner responds to all feedback. Patients describe effective treatment for chronic pain, post-surgical recovery, and perinatal issues, citing personalized care, clear communication, and a clean environment. Recurring themes include knowledgeable staff who explain body mechanics, flexible scheduling for urgent appointments, and helpful Pilates classes. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 204 reviews (100% five-star).
Reviews on this page: 204 Google reviews (185 with written comments).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
This companyPhysical Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.WAVE Physical Therapy & Pilates - Kenwood: 100/100 on this factor. Category median: 96.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.WAVE Physical Therapy & Pilates - Kenwood: 100/100 on this factor. Category median: 96.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.WAVE Physical Therapy & Pilates - Kenwood: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
–
Bar = this company · dark tick = category median.
Star ratings
204 Google reviews we collected
5.0of 5
5 stars204100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 185 written reviews
97%praise
Praise23397%
Complaints63%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8033%
Would recommend7029%
Quality & results2912%
Communication2310%
Honesty & trust219%
Speed & response146%
Price & value21%
What customers talk about
We read 185 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Her expertise and knowledge make me feel supported, heard, and prepared as I currently go through perinatal pelvic floor PT”
“I would highly recommend this practice because their approach to treating pain is much different than most PT.”
“I am so thankful for their support in my wellness journey and can't recommend them enough!”
“Excellent service with the most conscientious, knowledgeable and caring providers.”
“As you can see I’m not one to leave reviews but after not being able to be on my feet due to terrible pain and then being relieved from it I had to.”
“She really listens, explains what she’s doing and why, and adjusts treatment based on what I need rather than taking a one-size-fits-all approach.”
“She’s incredibly knowledgeable, thoughtful, and genuinely invested in helping me feel better.”
“A friend recommended Anchor Wellness and I immediately noticed the difference.”
“As someone that has had a fair amount of knee surgeries and in real need of a knee replacement, I’ve become accustomed to everyday pain as well as wha…”
People customers mention
Jackie21 reviews
Sanders20 reviews
Wellness12 reviews
Crawford12 reviews
Sarah11 reviews
Sara9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Carol4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Marcin is very professional. He listens and addresses all my concerns . Marcin is very positive and encouraging in his interactions and challenging at the same time
Kendall5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Could not recommend more for anyone looking to understand their bodies more & looking to relieve chronic stress/tension/soreness. Very friendly staff and very clean environment.
Chad1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Wave PT helped me recover from elbow pain that I had been experiencing for multiple years. I'm able to do the activities I enjoy pain free and am grateful for the great treatment I received.
EstherLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I cannot say enough positive things about Wave! Sara has been a key part of my physical health journey both during and after my pregnancy, and Analise has been instrumental alongside Sara as I’ve recovered postpartum. Their wholistic approach to helping me get stronger has been live changing. Forever grateful!
AnnieLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Dr. Emily is fantastic at Wave! Her expertise and knowledge make me feel supported, heard, and prepared as I currently go through perinatal pelvic floor PT
Ann1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jackie is wonderful. She’s incredibly knowledgeable, thoughtful, and genuinely invested in helping me feel better. She really listens, explains what she’s doing and why, and adjusts treatment based on what I need rather than taking a one-size-fits-all approach.
She’s also warm, encouraging, and just really easy to…
Thank you so much for your wonderful review! We’re thrilled to hear that you’re loving BFR (Blood Flow Restriction) training and that it’s helping you make progress. At WAVE Physical Therapy, we’re committed to providing personalized physical therapy and innovative treatment techniques to help our patients build strength, improve mobility, and get back to doing what they love. We truly appreciate your trust and support!
Carol Beyersdorfer4 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Marcin is very professional. He listens and addresses all my concerns . Marcin is very positive and encouraging in his interactions and challenging at the same time
Response from the owner · 3 weeks ago
Thank you so much, Carol! We’re so glad to hear that Marcin has been attentive to your concerns and has provided the encouragement and challenge you need throughout your care. We truly appreciate you taking the time to share your experience!
Kendall Englert5 reviewsiTotal number of Google reviews Kendall has written across all businesses on Google Maps, not just this one.
Could not recommend more for anyone looking to understand their bodies more & looking to relieve chronic stress/tension/soreness. Very friendly staff and very clean environment.
Response from the owner · 3 weeks ago
Thank you so much for your kind review! We’re so glad you had a positive experience with our team and felt comfortable in our space. We love helping people better understand their bodies and address chronic tension, soreness, and stress. We truly appreciate your recommendation!
Mandy SchmidtLocal Guide · 15 reviewsiTotal number of Google reviews Mandy has written across all businesses on Google Maps, not just this one.
I have been blessed to find an amazing doctor, Dr. Annalise Calo. She is with Anchor Wellness and she has truly helped me in so many aspects of years of joint and mobility issues. I came to her with help for Chronic TMJ that had made my ability to chew or open my mouth extremely painful. She related this worsening to my older disc herniation in C6-7 which I completed PT for after surgery but it wasn’t enough. Eventually everything tightened and the neck, upper back and jaw pain was unbearable. She helped me get it all calmed down and her needling and therapy helped get my TMJ to finally go away after having it all my life and seeing all kinds of doctors who couldn’t help me. I have seen her regularly to keep my jaw, neck and my chronic back pain from a lumbar disc issue under control so I can continue to live a more pain free life. I would highly recommend this practice because their approach to treating pain is much different than most PT. Dr. Calo cares, listens and helps you navigate why the issues are there in the first place. Investing in your health and wellness will provide a longer happier life with manageable care. Thank you Dr. Calo for your time and dedication to wellness care.
Response from the owner · 3 weeks ago
Thank you so much for sharing such a thoughtful review! We’re incredibly grateful to hear about your experience with Dr. Annalise Calo and the care you’ve received at Anchor Wellness Center. Helping patients understand the connection between their pain, mobility, and movement is an important part of our approach to physical therapy in Cincinnati.
We’re especially glad to hear that Dr. Calo’s physical therapy, manual therapy, and dry needling care have helped you manage TMJ pain, neck and back discomfort, and mobility concerns. Our goal is to look beyond the symptoms and help patients understand the factors contributing to their pain so they can move and live with greater confidence.
Thank you for trusting Anchor Wellness Center with your care and for recommending our Cincinnati physical therapy team. We’ll be sure to share your kind words with Dr. Calo!
Chad C1 reviewiTotal number of Google reviews Chad has written across all businesses on Google Maps, not just this one.
Wave PT helped me recover from elbow pain that I had been experiencing for multiple years. I'm able to do the activities I enjoy pain free and am grateful for the great treatment I received.
Response from the owner · 3 weeks ago
Thank you so much for sharing your experience! We’re thrilled to hear that WAVE Physical Therapy was able to help you recover from your long-standing elbow pain and get back to the activities you enjoy pain-free. Helping our patients understand the root cause of their pain and return to the movement they love is exactly why we do what we do. We’re so grateful you trusted WAVE with your physical therapy care and are thankful for your kind words!
Esther AdamsLocal Guide · 29 reviewsiTotal number of Google reviews Esther has written across all businesses on Google Maps, not just this one.
I cannot say enough positive things about Wave! Sara has been a key part of my physical health journey both during and after my pregnancy, and Analise has been instrumental alongside Sara as I’ve recovered postpartum. Their wholistic approach to helping me get stronger has been live changing. Forever grateful!
Response from the owner · a month ago
ank you so much for sharing this! ❤️ We’re incredibly grateful to be part of your journey through pregnancy, postpartum recovery, and beyond. It means so much to hear how Dr. Sara and Dr. Annalise have supported you in feeling stronger, healthier, and more confident in your body.
At WAVE Physical Therapy & Pilates, we’re passionate about providing individualized, root-cause physical therapy in Cincinnati with a focus on women’s health, postpartum recovery, strength, movement, and long-term wellness. Thank you for trusting us with your care—we’re so grateful to have you as part of the WAVE community!
Annie HorneLocal Guide · 22 reviewsiTotal number of Google reviews Annie has written across all businesses on Google Maps, not just this one.
Dr. Emily is fantastic at Wave! Her expertise and knowledge make me feel supported, heard, and prepared as I currently go through perinatal pelvic floor PT
Response from the owner · a month ago
Thank you so much for sharing your experience! We’re thrilled to hear that Dr. Emily has made you feel supported, heard, and prepared throughout your perinatal pelvic floor physical therapy journey. At WAVE Physical Therapy & Pilates, we’re passionate about providing personalized pelvic floor physical therapy and specialized perinatal care to help our patients feel confident and supported every step of the way. We’re so grateful to have Dr. Emily on our team and appreciate you trusting WAVE with your care!
Ann Rohrer1 reviewiTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
Jackie is wonderful. She’s incredibly knowledgeable, thoughtful, and genuinely invested in helping me feel better. She really listens, explains what she’s doing and why, and adjusts treatment based on what I need rather than taking a one-size-fits-all approach.
She’s also warm, encouraging, and just really easy to be around, which makes a huge difference when you’re spending a lot of time in PT! I’ve felt completely supported and in very capable hands with Jackie. I would highly recommend her to anyone looking for a great physical therapist.
Response from the owner · a month ago
Thank you so much for such a thoughtful review! We’re thrilled to hear how supported and cared for you’ve felt with Jackie. Her knowledge, thoughtful approach, and commitment to truly listening to each patient are exactly what make personalized physical therapy so impactful.
At WAVE Physical Therapy & Pilates, we believe every patient deserves an individualized treatment plan based on their specific needs and goals—not a one-size-fits-all approach. We’re so grateful you trusted Jackie and our team with your care, and we truly appreciate your recommendation of WAVE!
Enrique Dominguez3 reviewsiTotal number of Google reviews Enrique has written across all businesses on Google Maps, not just this one.
I’ve been seeing Dr. Marcin Jes since June following a major surgery, and I cannot thank him enough or recommend him highly enough. The progress he has helped me make in my recovery has been incredible. If you are looking for a skilled, compassionate physical therapist, Dr. Jes is the absolute best.
Response from the owner · a month ago
Thank you so much for sharing your experience and for your kind words about Dr. Marcin Jes! We’re so glad to hear about the incredible progress you’ve made throughout your recovery. Post-surgical rehabilitation can be a challenging journey, and having a skilled and compassionate physical therapist by your side can make such a meaningful difference.
At WAVE Physical Therapy & Pilates, our team is committed to providing personalized, evidence-based physical therapy to help each patient reach their goals and return to the activities they love. We’re incredibly grateful that you trusted Dr. Jes and WAVE with your recovery. Thank you for your recommendation!
Emily WisemanLocal Guide · 11 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Dr. Sanders is fantastic. As a runner, I've had a few injuries, and she's gotten me back on track every time. She's incredibly knowledgeable. I won't go to any other physical therapist and I recommend her to all of my runner friends. She's also made me see the broader picture of how gait, nutrition, recovery are all pieces that fit into being a well conditioned runner/multisport athlete and staying injury free. Most recently we used shockwave to rehab a nasty wrist injury I sustained on a bike, and I can't believe the night and day difference a few sessions made.If you want an experienced and science based team of clinicians, and to see recovery and results, WAVE is the only place to go.
Response from the owner · a month ago
Thank you so much for this incredible review! We’re thrilled to hear that Dr. Sanders has helped you get back on track after multiple running injuries and that you’ve continued to trust her with your care. Her expertise and focus on the bigger picture—including gait, nutrition, recovery, and performance—are such an important part of helping runners and multisport athletes stay healthy and active.
We’re also so glad to hear about your success with shockwave therapy for your wrist injury! At WAVE Physical Therapy & Pilates, we’re committed to providing science-based, individualized physical therapy and innovative treatment options to help our patients achieve meaningful, lasting results.
Thank you for recommending Dr. Sanders and WAVE to your fellow runners—we truly appreciate your trust and support!