Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREWayfinder Moving Services - Amherst NY Movers
Buffalo, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 133 movers · 5.0★ from 206 Google reviews
Report card
Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wayfinder Moving Services - Amherst NY Movers is better than 97% of movers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wayfinder Moving Services - Amherst NY Movers is better than 96% of movers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wayfinder Moving Services - Amherst NY Movers is better than 100% of movers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wayfinder Moving Services - Amherst NY Movers is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wayfinder Moving Services - Amherst NY Movers is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wayfinder Moving Services - Amherst NY Movers is better than 100% of movers.A
100
Reviews for your job
Customers hired Wayfinder Moving Services - Amherst NY Movers for 7 kinds of job.
Wayfinder Moving Services - Amherst NY Movers for oversized-item moving
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$135–$556
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Oversized-item moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#77 / 85
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%
All 5 Google reviews tagged “Oversized-item moving”
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
My move couldn't have gone any smoother. The guys where on time, they moved all my belongings from a very packed 10' x 10' storage unit & brought to my new apt, I didn't have to do a thing. Everything was in great condition. I highly recommend Wayfinder Moving Services!
Paid $400–600Great priceSenior movingLocal movingOversized-item moving
julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Great! Polite, respectful and patient!
Paid $2,000+Great priceLocal movingOversized-item moving
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
On time, friendly and very careful with the furniture. Definitely recommend.
Great priceOversized-item moving
Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Excellent service; were very respectful and reasonable with all request. No damges or issues at all. Would recommend and use again.
Great priceLocal movingOversized-item movingIn-state moving
p4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★
Rating only, no written review.
Paid $200–400OverpricedOversized-item moving
Price
$1.5k+62% vs typical movers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 38%Reasonable 55%Overpriced 2%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 40 | $611–$1.6k |
| Senior moving | 7 | $529–$1.6k |
| Oversized-item moving | 5 | $135–$556 |
| Moving-related storage | 4 | $285–$1.2k |
| Interstate moving | 3 | $1.6k–$4.5k |
| Long-distance moving | 2 | $1.2k–$4.9k |
| In-state moving | 2 | $834–$2.1k |
