iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 72 tree servicesiPosition by Experts Score among all companies we track in this category. · better than 62%
4.9★★★★★137 Google reviews · 24 photos
97%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that Wayne's Tree Service handles tree removal, stump grinding, and pruning with fair pricing, punctuality, and thorough site cleanup. Reviewers frequently highlight responsive communication and careful property protection during complex jobs. However, two low-star reviews describe instances of missed appointments, unreturned calls, and damage to structures, suggesting occasional reliability issues despite the high overall rating.
Google rating: 4.9 out of 5 from 137 reviews (97% five-star).
Reviews on this page: 137 Google reviews (132 with written comments, 11 with photos).
Owner responses: the business replied to 88% of reviews.
Most recent review: September 15, 2026.
Service: Tree Service serving Carteret, New Jersey.
Data from Google, last updated October 26, 2026.
Score profile vs other tree services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Wayne's Tree ServiceTree Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wayne's Tree Service: 97/100 on this factor. Category median: 93.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wayne's Tree Service: 95/100 on this factor. Category median: 93.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wayne's Tree Service: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wayne's Tree Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wayne's Tree Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wayne's Tree Service: 70/100 on this factor. Category median: 83.B
70
Bar = this company · dark tick = category median.
Star ratings
137 Google reviews we collected
4.9of 5
5 stars13397%
4 stars21%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 132 written reviews
98%praise
Praise37498%
Complaints72%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1753%
Reasonable1547%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend7520%
Speed & response7419%
Price & value7119%
Staff & attitude6417%
Quality & results6317%
Communication257%
Honesty & trust92%
What customers talk about
We read 132 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would highly recommend them and will use their services for our next tree project!”
“Team started work on time and did everything with great care.”
“They said they would be there in a week then again one more week still no show.”
“Their pricing was very fair for the work involved, and the whole process, starting from the estimate to the cleanup, the whole thing was simple and stress-free.”
“They were also kind enough to give direction on letting then dirt and grounds settle and plant grass in the fall.”
“Pete did a fantastic job on-site, working safely, efficiently, and leaving the yard spotless when they were done.”
“Also they destroyed another tree nearby with their sloppy work.”
“They were very responsive, easy to communicate with.”
“I highly recommend Wayne’s Tree Service to anyone looking for reliable, high-quality tree work.”
People customers mention
Dylan14 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Wayne's Tree Service for 4 kinds of job. Pick one to see what they paid and said.
Natasha5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Wayne's removed 3 trees, ground several stumps, cut some branches and dug out dead bushes along our driveway.
Dylan communicated with me on a regular basis. Quote was reasonable.
Team started work on time and did everything with great care. Cleaned up before they left.
I would highly recommend them and will use their services for our next tree project!
Lorrie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Wayne’s tree service is outstanding! They were very responsive, easy to communicate with. More than fairly priced and got us on their schedule quickly. We had 5 large trees taken down, 2 trees topped and dead branches removed and had 2 trees that had fallen needing to be taken care of. All was done in about 7 hours…
Great priceTree stump removalTree trimming & pruningTree removal
Laura9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Awesome service from start to finish. First time in a long time that I didn't feel I was being "up-sold". Communication was great and job was efficient and very well done.
Great priceTree trimming & pruning
KenLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Wayne’s Tree Service did an outstanding job. The team was courteous, professional, and incredibly hardworking from start to finish. They took great care to protect my property, worked safely and efficiently, and left everything clean when they were done. Their attention to detail and respect for our home really…
Great priceTree stump removalTree trimming & pruningTree removal
Adriana2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I highly recommend this tree service! They removed a very large branch that had split from my tree, and the job was especially challenging because much of the branch extended over my neighbor's property, with a fence and electrical wires in the work area. The crew was professional, highly skilled, and worked safely…
KrisLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Wayne's Tree Service was recently used to clear a massive blockage in Royce Brook that has caused us major headaches with flooding in previous years. They did a tremendous job and the blockage was totally removed which will allow the proper flow of water during heavy rainfalls, major storms and hurricanes. I've used…
Wayne's removed 3 trees, ground several stumps, cut some branches and dug out dead bushes along our driveway.
Dylan communicated with me on a regular basis. Quote was reasonable.
Team started work on time and did everything with great care. Cleaned up before they left.
I would highly recommend them and will use their services for our next tree project!
Price assessment: Reasonable price
Services: Tree stump removal, Tree trimming & pruning, Tree removal
Response from the owner · a month ago
Thank you Natasha for having us take care of that job for you , was a pleasure .
Lorrie Lawson3 reviewsiTotal number of Google reviews Lorrie has written across all businesses on Google Maps, not just this one.
Wayne’s tree service is outstanding! They were very responsive, easy to communicate with. More than fairly priced and got us on their schedule quickly. We had 5 large trees taken down, 2 trees topped and dead branches removed and had 2 trees that had fallen needing to be taken care of. All was done in about 7 hours cleaned up beautifully, we can’t even tell they were here. They were also kind enough to give direction on letting then dirt and grounds settle and plant grass in the fall. Highly recommend!
Price assessment: Great price
Services: Tree stump removal, Tree trimming & pruning, Tree removal
Response from the owner · 2 months ago
Thank you, Lorrie. That was a full day of work, and we are glad it came together quickly and left the property looking clean. Reach out anytime.thanks
Laura Brand9 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Awesome service from start to finish. First time in a long time that I didn't feel I was being "up-sold". Communication was great and job was efficient and very well done.
Price assessment: Great price
Services: Tree trimming & pruning
Response from the owner · 2 months ago
Thank you ! We are happy you had a positive experience!
Ken JinksLocal Guide · 8 reviewsiTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Wayne’s Tree Service did an outstanding job. The team was courteous, professional, and incredibly hardworking from start to finish. They took great care to protect my property, worked safely and efficiently, and left everything clean when they were done. Their attention to detail and respect for our home really stood out. I highly recommend Wayne’s Tree Service to anyone looking for reliable, high-quality tree work.
Price assessment: Great price
Services: Tree stump removal, Tree trimming & pruning, Tree removal
Response from the owner · 3 months ago
Thanks so much Ken for your business
Adriana Mondragon2 reviewsiTotal number of Google reviews Adriana has written across all businesses on Google Maps, not just this one.
I highly recommend this tree service! They removed a very large branch that had split from my tree, and the job was especially challenging because much of the branch extended over my neighbor's property, with a fence and electrical wires in the work area. The crew was professional, highly skilled, and worked safely and carefully throughout the entire job without damaging any property. They took great care from start to finish and did an good job cleaning up afterward. I was extremely impressed with their work and would not hesitate to use them again. Thank you for a job well done!
Response from the owner · 3 months ago
Thank you very much that was a tricky one glad we were able to help thank you for your business.
Kris KnudsonLocal Guide · 15 reviewsiTotal number of Google reviews Kris has written across all businesses on Google Maps, not just this one.
Wayne's Tree Service was recently used to clear a massive blockage in Royce Brook that has caused us major headaches with flooding in previous years. They did a tremendous job and the blockage was totally removed which will allow the proper flow of water during heavy rainfalls, major storms and hurricanes. I've used Wayne's Tree Service several times myself in the past and they NEVER disappointed me! I recommend them to anyone looking for quality tree work of any kind. See for yourself...you will be extremely pleased with their service.
Response from the owner · 4 months ago
Thank so much Chris !!! We appreciate your business very much
viktor miskoLocal Guide · 15 reviewsiTotal number of Google reviews viktor has written across all businesses on Google Maps, not just this one.
Wayne Tree Service was a pleasure to work with from start to finish. Their pricing was very fair for the work involved, and the whole process, starting from the estimate to the cleanup, the whole thing was simple and stress-free. Dylan was excellent at communicating, walking us through the plan, and making sure everything happened exactly as promised. Pete did a fantastic job on-site, working safely, efficiently, and leaving the yard spotless when they were done. I’d happily use Wayne Tree Service again and highly recommend Dylan and Pete to anyone needing tree work!
Price assessment: Great price
Services: Tree trimming & pruning
Response from the owner · 2 months ago
Viktor, this is a great read. Walking you through the plan up front and then actually doing what was promised is how Dylan likes to run things, and Pete takes real pride in working safely and leaving the yard the way he found it. Hearing that the whole process felt stress-free from estimate through cleanup means a lot. Thanks for the kind words about both of them, and we are here whenever the next job comes up.
W Zhou3 reviewsiTotal number of Google reviews W has written across all businesses on Google Maps, not just this one.
Fantastic job, very professional, from removal to cleanup, two thumps up
Price assessment: Reasonable price
Services: Tree removal
Response from the owner · 2 months ago
Two thumbs up is a great way to sum it up, thank you. Handling the removal and then leaving the area cleaned up properly is how we like to finish a job, so it is good to know both ends of it landed well for you. We appreciate you taking a minute to share this and hope you will keep us in mind down the road.
John McLaughlin3 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
The team was great. Dylan helped me decide on a tree to replace existing birch and took the time to find the best one from multiple nurseries. Team took down the birch and had the new tree up quickly and the work area was totally clean after they left. Thank you!
Price assessment: Reasonable price
Services: Tree stump removal, Tree planting, Tree removal
Response from the owner · 4 months ago
Thank you John for your business
Kat Krupinski9 reviewsiTotal number of Google reviews Kat has written across all businesses on Google Maps, not just this one.
Dylan & Pete and the crew were really great to work with. Top-notch job start to finish! Highly recommend. 🌟
Price assessment: Great price
Services: Tree stump removal, Tree trimming & pruning
Response from the owner · 2 months ago
Kat, we will make sure Dylan and Pete hear this. Knowing the whole crew was easy to work with and that the job held up from start to finish tells us the day went the way it should have. Thank you for taking the time to write it and for recommending us. Give us a shout anytime you need a hand.
