Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Google reviewers rate Wela Thai Massage and Spa five stars based on 3,641 reviews. Customers frequently praise the clean, relaxing environment, punctual same-day booking, and therapists who adjust pressure effectively for deep tissue, Thai, and Swedish services. Common criticisms include high hourly pricing, sessions ending early, and occasional issues with staff availability or facility amenities like steam rooms.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
3,641 Google reviews we collected
Phrases our text analysis found in 2,500 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would recommend this to anyone looking for a great massage.”
“I cannot recommend this place enough, I almost never receive a massage that’s deep and intense enough.”
“Wonderful massage- clean facility and friendly staff!”
“Gina was very thorough and did an amazing job all around.”
“Unfortunately, I just had a pretty horrible massage experience today.”
“Extremely painful but worth it, every muscle in my body feels loose again”
“…ort on the phone also the price is 125 dollar an hour which I find it very expensive also not showr to wash the oil when I mention I have a back pai…”
“I came in for very big knot and was able to book same day.”
“And they were very gracious when I couldn’t find parking and was 10 minutes late— still keeping my full 60 min appointment.”
“Very communicative, perfect pressure, overall great vibes looking forward to coming back (:”
“He asked about my preferences for focus areas and intensity upfront and gave me the most needed massage ever releasing a lot of nots.”
“If you want the front-lying pillow for prenatal massage, you have to ask for it at the front desk.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Wela Thai Massage and Spa for 1 kind of job. Pick one to see what they paid and said.
Excellent massage! Got the head, shoulders and neck and I appreciated the therapist’s mix of deep pressure and soothing touch. I feel so much better!
Great experience, really enjoyed my Swedish massage. Was just what I needed after a few months of not having any bodywork done. I’ll definitely be coming back
My first 4-hand massage and one of the massages I’ve ever had! So glad I chose this place and 100% would come back again
Lucas is amazing! Very communicative, perfect pressure, overall great vibes looking forward to coming back (:
Amazing massage, had lots of pain in my upper back and it got sorted. Highly recommend Tiffany!
amazing! so relaxing and excellent service. I'll definitely be back! (thai massage 60 mins)
| Job | Reviews | Category typical |
|---|---|---|
| Skin treatments | 36 | $103–$149 |
5.0 ★★★★★ 3,641 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent massage! Got the head, shoulders and neck and I appreciated the therapist’s mix of deep pressure and soothing touch. I feel so much better!
Great experience, really enjoyed my Swedish massage. Was just what I needed after a few months of not having any bodywork done. I’ll definitely be coming back
My first 4-hand massage and one of the massages I’ve ever had! So glad I chose this place and 100% would come back again
So amazing, leaving feeling 1000x lighter
Lucas is amazing! Very communicative, perfect pressure, overall great vibes looking forward to coming back (:
Patty was very good. Will be back. 10/10
Amazing massage, had lots of pain in my upper back and it got sorted. Highly recommend Tiffany!
amazing! so relaxing and excellent service. I'll definitely be back! (thai massage 60 mins)
Expert treatment. Great experience
It was my first time at Wela Thai Massage and Spa. I saw Bella - she was amazing and so considerate and checked in on me the whole time to make sure I was ok with the pressure. The facility is peaceful and clean. I will definitely be back again!
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
