Analyzing 9,863,3979.9M ReviewsFor 27,77127.8K Experts

Experts Reviews · Company report
Wela Thai Massage and Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%7+0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Wela Thai Massage and Spa

San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #141Position by Experts Score among all companies we track in this category. of 244 massage therapists · 5.0★ from 3,641 Google reviews

📞 Call (415) 874-9895Request a call backWebsite ↗

Report card

Percentile vs other massage therapists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wela Thai Massage and Spa is better than 96% of massage therapists.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wela Thai Massage and Spa is better than 97% of massage therapists.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wela Thai Massage and Spa is better than —% of massage therapists.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wela Thai Massage and Spa is better than 100% of massage therapists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wela Thai Massage and Spa is better than 100% of massage therapists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wela Thai Massage and Spa is better than 7% of massage therapists.F
7

Reviews for your job

Customers hired Wela Thai Massage and Spa for 1 kinds of job.

Wela Thai Massage and Spa for skin treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$103–$149
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Skin treatments” · showing 20

Sasha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great deep tissue massage from Otter!

Great priceSkin treatments
Ariele1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had the deep tissue Thai massages and they were wonderful! Definitely will come back.

Great priceSkin treatments
Kathleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

First time here and loved it. Super quiet and relaxing and beautiful space!

Great priceSkin treatments
Anze1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Patty and Kat were my technicians, I booked a couples massage for me and my partner for 120 minutes, I would definitely recommend. It was quiet and very much worth it

Reasonable priceSkin treatments
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I loved the massage - I got the office syndrome head and neck massage with Lucas, and my neck and shoulders feel great.

Great priceSkin treatments
Movin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tiffany was amazing. I fell asleep and didn’t want it to get over! She is fully professional and polite. I will definitely visit here again.

Reasonable priceSkin treatments
MaryLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

First time having a Thai Massage - studio is bright, beautiful and calming, my therapist was amazing and so skilled at getting into the right spots. Super convenient location next to Castro muni station.

Reasonable priceSkin treatments
REILLY3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was such a relaxing massage! Tom was the best, I feel all the tension in my back worked out. It was both a sports therapy/therapeutic experience, and I will definitely be recommending and coming back. At the end they provide tea, water and a chocolate 10/10

Great priceSkin treatments
Nicolas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This place was relaxing the moment I stepped foot! Wonderful amenities offered as soon as you walk in like green tea and water, but the massage was out of this world and would highly recommend Kevin!

Great priceSkin treatments
Ella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing massage by Gina! Super relaxing and made it a great first experience here at Wela.

Great priceSkin treatments
Juliann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

very relaxing and nice!!

Reasonable priceSkin treatments
Steph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Amazing pre natal massage

Reasonable priceSkin treatments
陆达明3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The people are nice and friendly the service is really good

Reasonable priceSkin treatments
RohitLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Amazing experience!

Great priceSkin treatments
Marcie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

So relaxing and excellent therapists!

Great priceSkin treatments
Amy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We did a couples massage, one deep tissue and one Swedish. Both were really good. Deep tissue not for the faint of heart! But very restorative.

Reasonable priceSkin treatments
Yasmin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Amazing service and atmosphere! My massage was everything I needed and more after a long flight. Excellent customer service and experience from start to finish! I cannot wait to come back!

Great priceSkin treatments
JenniferLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I’ve been a long time customer of Wela and get an amazing massage here whenever I visit San Francisco. Very clean and peaceful space with amazing massage therapists! Highly recommend!!

Reasonable priceSkin treatments
keely1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

thai massage was great and super thorough. highly recommend

Reasonable priceSkin treatments
brayden2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an amazing Thai massage, I would definitely recommend.

Reasonable priceSkin treatments

Show more skin treatments reviews (16 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 57%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Skin treatments36$103–$149

Compare with

San Francisco Integrative Massage logoSan Francisco Integrative MassageExperts Score 97San Francisco · 4.97★Bodywork by Michael logoBodywork by MichaelExperts Score 97San Francisco · 4.96★Volonte San Francisco Massage Therapy & French Esthetics logoVolonte San Francisco Massage Therapy & French EstheticsExperts Score 96San Francisco · 5.00★