How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%65+9.2Replies to reviews 7%95+6.7Momentum penalty75−2.5Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREWelborn Garage Door Repair
Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 4.9★ from 5,450 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: value.
Reviews for your job
Customers hired Welborn Garage Door Repair for 8 kinds of job.
Welborn Garage Door Repair for customer support
Clear ✕All 51 Google reviews tagged “Customer support”
Wellborn showed up on time (in fact a little early). They did a good job explaining my problems and the repairs did not take long to resolve.
Repairman Potham was magnificent, addressed all questions and great service
Very Please with Travis Mello's taking care of what I wanted to have checked and tune up for My Garage Door to my Home. He explained everything well. Any time I need Welborn Garage Door Service I will always want Travis Mello as My Service Man to come. He also told me about Everything when I asked or when he showed…
Matthew was very helpful and patient with my questions and helping me to understand the process. He did an excellent job and made sure I understood everything he did. He cleaned up well! I am fussy about cleanup, and I had no complaints. Thank you Matthew.
As I have come to expect throughout the years, Welborn Garage Doors provided another great customer experience. Scheduling an appointment window for a inspection/check-up/adjustment was a pleasant experience. Latasha took the time to ensure I was well informed of what would occur when the technician arrived. On the…
*I am addending my review of Welborn on 8/7/26. I have no changes to my review of the work the technicians performed for me as stated below. I am concerned about finding that the inspection fee of $180 was added to my credit card after Oscar told me it would be removed from the total bill. I received no satisfaction…
Best service advisors They really know their job.
Joseph did an outstanding job for us!! Was fast but thorough & very professional. Explained everything, answered all my questions very well, easy to understand. He's welcome back next time for sure. Leroy Banks
Welborn was very professional, friendly without being overbearing, and explained everything in detail. Even though the cost was very high, it was not unreasonable. I would recommend them.
I'm a disabled veteran/ amputee, making my day to day living an ongoing challenge... I just bought my home in Sherman Texas 15 months ago and my home owners warranty covers everything except in small print they specified that with garage door openers they cover all but the track and springs... How convenient. My…
James Clark was the Welborn Doors Technician who serviced our two-car garage June 20, 2026. He is awesome! Did a fantastic job! And very knowledgeable and polite. We are so grateful for such good people.
Very organized and patient. Completed work properly.
Nicolas is a real keeper. He was professional, proficient and polite. Having someone that is good at their craft and serves the clients best interest is remarkable. My wife feared coming home to an open garage when the door was opening by itself. She is now a happy customer.
Nicholas Spence was very informative and thorough of explaining the garage door ..the remotes..and accessories He was very efficient installing the garage doors.
I cannot recommend enough calling Joseph Waite from Welborn Garage Doors - He was on time, asked questions about what was wrong and what our goals are with the repair. We are not intending to keep our garage that is detached. He was very understanding about not trying to replace the entire system right now, and did…
The customer service was extremely professional. Technician Nicholas Spence was amazing with all the necessary information I needed. Completed the job of changing both springs. Nicholas was helpful in many ways describing the process as well as other options. Great service overall!
Extremely informative and knew his product. Repair was quick and doors work perfectly now
Collin was very courteous, helpful and knowledgeable. We highly recommend Welborn Garage!
Jaxon is a great technician, in that he is totally comfortable handling service calls with customers who want no part of the process and do not feel they need to be present during the repairs/resolutions; as well as those customers, like myself; who want to be fully involved throughout Jaxon's efforts to resolve…
We purchased two new garage doors and two new openers (and several cameras). Marcus was thorough, pleasant, and more than competent. He was patient with helping me program everything. Even came back a week later when we had trouble connecting our cars to the new openers. When were concerned that one of our large…
Craig was a great service tech. Arrived on time, called to let me know where he was enroute, and did a great job.
Always very thorough. Great technicians that are courteous. I have used Wellborn for many many years.
The service went well! I have been satisfied with the service provider and customer service team.
Willis was excellent in everything that he did. He explained all of the things that he was doing from the beginning until the end. I highly recommend Welborn for your garage needs
Jeff Nutt: Excellent customer service, knowledgeable, professional demeanor and helpful attitude. Represents your company extremely well.
Had a great experience with Welborn Garage Door Repair! Beginning with the call into the office and to our tech Stephen that came to the house. Very professional. Stephen explained everything about my garage door and answered all my questions with patience. I would highly recommend this company! Thanks again, Stephen!
The backup battery in my garage door opener died after 2 years, resulting in an annoying intermittent beeping from the unit. I called Welborn and made an appointment for 8 a.m. to have a technician come out and replace the battery. Jordan arrived promptly at 8, maybe even a few minutes before. Jordan, who…
Absolutely outstanding service! Joseph went above and beyond from start to finish. He was professional, detail-oriented, and clearly very experienced. He carefully assessed my entire garage door system, replaced the necessary parts, and made sure everything was perfectly tuned and running smoothly. What impressed…
The technician was extremely knowledgeable and performed with great respect
He was processional, polite, thorough. He took care of everything for today and made a plan of things go wrong again.
Adam did great.
Joe provided very detailed explanations. He was very pleasant to work with.
Travis was great, went well beyond in helping us and we greatly appreciated it.
Excellent technician… Great customer service… Not only did he fix my problem, but he educated me about swing gates… And help me purchase an additional piece of equipment that I think I very much need
A company representative arrived, explained what they were there for. They provided me with several options and potential cost. Professional and prompt. Second visit and went ahead and parted with my money for a new door. Yeah. Great company and employees. New door was installed today, Wednesday, June 8,…
Logan was fantastic. Knew his stuff. Incredibly polite. Smart, patient, helpful. A joy to have come by. Grateful for him. Thanks to the whole Wellborn team.
Excellent experience--polite, knowledgeable, expert service and all within a couple of hours.
Well..well Welborn Garage Doors you did it again…Great customer service.thanks for listening to my concern and providing knowledge...didn’t realize you had other products until my tech Mason mentioned it (Epoxy Flooring coating and Smart System ))Also need to mention Mason was on time and the service desk called…
Stephen Summers did a phenomenal job of fixing our garage door! First, he was early - with our approval - and continued to work quickly and efficiently to get the job done! But he was also very thorough - even explaining to me what was wrong and how he could fix it and providing pictures and video to enhance his…
My Welborn tech Stephen is always great to work with, he’s friendly and thorough when explaining the work required! Very happy with the service provided.
Great service.Logan was on time, thorough, and attentive.
The team at Welborn and the technician, Austin, were lifesavers. No other way to put it. Garage door came off track 2:30 on a Friday and by 4:30 it was fixed. That includes the time they quickly sent someone out and how talented Austin is. It was the type of situation where you would have needed 3 more people to…
Bryan was committed to resolving my garage issue and gave great proactive advice on maintenance. Very helpful and great attitude.
Great and professional job and ask if I had any concerns or questions
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Garage door consultation | 311 | — |
| General repairs & installation | 214 | — |
| Customer support | 51 | — |
| Automatic gate installation & repairs | 31 | — |
| Restoration | 21 | — |
| Installation | 16 | — |
| Delivery | 2 | — |
| Garage door design | 2 | — |
