How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%65+9.2Replies to reviews 7%95+6.7Momentum penalty75−2.5Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREWelborn Garage Door Repair
Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 4.9★ from 5,450 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: value.
Reviews for your job
Customers hired Welborn Garage Door Repair for 8 kinds of job.
Welborn Garage Door Repair for garage door consultation
Clear ✕All 311 Google reviews tagged “Garage door consultation” · showing 120
Jose Rodriguez performed all required services including tensioning of garage door spring system, battery replacement and replaced dim light with professionalism and excellent communication throughout his service call.
Tech was out same day l placed a call for service after baking up into a partially open garage door.
I need a new (builder grade) $1300 door, received an ad, called number, went through AI scheduling, pressed 0 for customer service and asked for a quote instead of sales call. "No, sorry a technician will have to come out". Quote was more than double all other quotes. Wasted their time and mine.
Dillon was great very professional and knowledgeable about the product. Explained the reasons for needing a new door. And helped with the paperwork needed to close the deal. I think Erik was the one that installed the new door. He did a great job too.
Cory came by and serviced my garage door. He was extremely pleasant and educated me on the benefits of annual maintenance. I definitely appreciate his service.
Justin was awesome - he showed up early, was very professional, and very detailed with his explanations. I would recommend him to any of my neighbors in a heartbeat!
Pleasant knowledgeable honest
Great job....very nice person
Matthew was great and Explained everything in detail.
Hunter was quick to arrive and quickly found the issue with my door. He showed me where the issue was and how to handle it as a homeowner, which was very much appreciated. So his service was top-notch My issue will come if I have to have bearings replaced less than 6-months after having them changed. That’s an issue…
Very Please with Travis Mello's taking care of what I wanted to have checked and tune up for My Garage Door to my Home. He explained everything well. Any time I need Welborn Garage Door Service I will always want Travis Mello as My Service Man to come. He also told me about Everything when I asked or when he showed…
Matthew was prompt and informative and delightful to work with!
Mr Mitchell did good and was on time with the appointment
As I have come to expect throughout the years, Welborn Garage Doors provided another great customer experience. Scheduling an appointment window for a inspection/check-up/adjustment was a pleasant experience. Latasha took the time to ensure I was well informed of what would occur when the technician arrived. On the…
Wellborn Garage is the best. From customer service to quality, I love them.
Easy scheduling process online! Quick response for appointment date and time. Jordan is amazing and an asset to this company! He was very professional and thorough in his explanations. He answered all my questions before I even knew what I needed to ask. Great experience!!!
Stephen was very nice and considerate. He did a good job.
Garrett was fantastic. Would recommend this company and technician.
I was thrilled that you came out on Saturday it did not take long to fix my issue and I was excited it was under warranty!! Thanks Wellborn for always being there for me again!!
Tyler provided a thorough and effective diagnosis of the problem, providing solutions well beyond my expectations. Only issue is price.
Had no clue what was wrong with my door so the technician could have easily taken advantage of that. However, he found the simple solution and also suggested some other items that would extend the life of my motor. Excellent service and strongly recommend.
We were very pleased and grateful for Travis Mello because of his professionalism, knowledge, and patience. We look forward to working with him in the future.
Ease of handling.
Great with notices on when you would be here, even down to tracking the techincion who was very nice, updating me on his progress in the garage and answering all my questions. Great service. Will highly recommend.
Tech was very professional and explained services thoroughly.
Fantastic Service! Jose Rodriguez was professional, very knowledgeable and explained every aspect of the repairs and replacements that were needed. Very impressed and will continue to use Welborn Garage service and will ask for Jose to do the service in the future.
Very informative timely responsive on questions and respectful Thank you!!!
Cecil was very professional and explained everything to me
Craig is very professional and answered all mi questions. Real gentleman
Best experience I have had with any service person. Professional and extremely accomplished. I strongly recommend them. Excellent communication. Always on time.
Tech was very informative to me.
Very friendly and knowledgeable about the business
Nick was outstanding. Excellent quality of service, very professional and courteous. He took excellent care of my needs and my property.
Welborn was very professional, friendly without being overbearing, and explained everything in detail. Even though the cost was very high, it was not unreasonable. I would recommend them.
We paid top dollar (and then some) for service from Welborn. For days after the technician left we kept finding sharp-pointed screws in the garage and driveway just waiting to ruin a tire. Now about a week after service, the garage door won't work at all, leaving one of us stranded at home on a day when we both MUST…
Nicholas is an extremely nice young man. He is courteous, polite, and very knowledgeable about garage doors and safety for the homeowner. He fully explained all options without any sales pressure. We would certainly recommend the advertised inspection for peace of .mind and future garage door maintenance.
Nick Spence was quick, thorough, and courteous. He walked me through the entire experience; showing me exactly where the problem was, and, also revealed some potential future trouble spots. Completely pleased with his repair work. Thanks, Nick!
My garage door has become very noisy. Josh gave me a heads up before the appointment. He showed up right on time. Performed garage door maintenance. Now it operates much smoother. Thank you Josh!
Matthew was very personable and explained what he was looking at and paying attention to. He was thorough with the inspection and maintenance and cleaned up after himself. In spite of the heat, he stayed with it until the end.
Helpful and knowledgeable
Arturo was On time, friendly, helpful and efficient Great technician
Very professional service. Immediately understood the issue. Did complete service, adjusted where necessary, the door works like new.
I'm a disabled veteran/ amputee, making my day to day living an ongoing challenge... I just bought my home in Sherman Texas 15 months ago and my home owners warranty covers everything except in small print they specified that with garage door openers they cover all but the track and springs... How convenient. My…
Aituro was highly professional in carrying out his duties and demonstrated excellent communication skills throughout. I truly appreciate his work and would highly recommend him without hesitatio
Collin, the technician, did a wonderful job inspecting my garage door and explained thoroughly what I needed to get my door up and running like new. My garage door is 21 years old, so he informed down the road some other problems that could occur. No hard sell. He presented optional packages to me to replace parts,…
Very friendly and knowledgeable
Nicholas was outstanding. He was very thorough in his explanation and very professional.
Carlos was very nice, informative, and respectful! He did an excellent job!
James Clark was the Welborn Doors Technician who serviced our two-car garage June 20, 2026. He is awesome! Did a fantastic job! And very knowledgeable and polite. We are so grateful for such good people.
Responded to our need fast. Craig was great and did a great job in explaining the issue with our garage door.
Cecil and team did great helping us when our garage door broke unexpectedly. We were able to get a same day appointment and the whole process was a good experience. Pricing is transparent and although you inherently get a sales pitch, I never felt like they were pushy or trying to pull a fast one on us. Repairs…
Everyone at Welborn Garage is an absolute pleasure to work with! Calling to schedule could not have been easier, and I didn't have to wait days for an appt for garage repairs. Our technician, Nick, is top-notch. He is professional, courteous, and extremely knowledgeable. He arrived with everything needed to…
Travis did a great job for us. He ran into a few problems, but kept at it until he was able to solve the problem and move on. Extremely personable and great with customers. I would highly recommend Travis and we would not hesitate to have him back to do more work for us
Nicolas is a real keeper. He was professional, proficient and polite. Having someone that is good at their craft and serves the clients best interest is remarkable. My wife feared coming home to an open garage when the door was opening by itself. She is now a happy customer.
Excellent service! Really a nice person and technician.
Nicholas Spence was very informative and thorough of explaining the garage door ..the remotes..and accessories He was very efficient installing the garage doors.
Kyle was so polite and caring explaining everything that he’s doing.
I'm sorry. I cannot make a sensible review as the charge was stunning. I have had many services recently, my air conditioners, my car, my rugs and furniture, my trees. But none came close to Welborn's charges. I am simply overwhelmed and sad that I did not do research first. I think an itemized billing should…
This is the second time I will use the service of Welborn Garrage Door Repair, and each time I am highly impressed by the professionalism and workmanship. It is very delightfully reassuring to have an organization that embodies excellence.
Nicholas Spence was my Technician. He has great customer service he explained everything and he is a very nice person. If I need more work done I would request Nicholas.
Arturo the technician was terrific. He was very thorough and provided me with options when something needed replacement.
Joseph truly did such a wonderful job. He made me feel safe and well informed of my options. He also did such a wonderful job with the garage. I can’t recommend him enough!
Very well friendly technician! Mr. Auturo Gonzalez did a very very excellent Job!!!!! I’m satisfied! 2 thumbs Up!!!
Our technician, Jordan Tesoro, was one of the nicest, most personable, and highly knowledgeable worker's we’ve ever had work at our house. I highly recommend Welborn Garage for any of you garage door needs!
Jordan Tesoro did an outstanding job servicing our garage doors. He worked diligently and was very kind. He represented Welborn Garage well.
I called Welborn at 6.30pm because of a broken spring on my garage door. The technician, Craig Brown, arrived at 8pm, quickly diagnosed the problem and had the work done by 9.30pm. Craig was very helpful, friendly and efficient. Thank you so much!
I cannot recommend enough calling Joseph Waite from Welborn Garage Doors - He was on time, asked questions about what was wrong and what our goals are with the repair. We are not intending to keep our garage that is detached. He was very understanding about not trying to replace the entire system right now, and did…
The customer service was extremely professional. Technician Nicholas Spence was amazing with all the necessary information I needed. Completed the job of changing both springs. Nicholas was helpful in many ways describing the process as well as other options. Great service overall!
If you want amazing service and quality work go to Welborn Doors!! Nicholas Spence was my technician and he was so nice, great customer service, and very respectful! Great job!
Arturo did a fantastic job with the maintenance on my garage door. He was punctual, professional, and got everything running smoothly and quietly again. Highly recommend his services!
Carlos did a great job with my garage door. He explained what the issue was, the alternatives and helped set up everything. Very helpful and courteous.
Joseph did a great job of explaining options and pricing considerations.
did a thorough job, fixed the problem, economical price, knowledeable tech, arrived early after calling. great job
Unable to repair old unit. New door opener installed by a very professional Carlos.
Arturo did an excellent job. I am very satisfied with the outcome. Even though the price was a little high, his professional performance was excellent.
Taylor, my garage door specialist was excellent. He notified me about his arrival time and did an excellent job repairing my garage door. He is an excellent teacher - explained the process very well and answered all my questions. Will definitely recommend Taylor from Welborn Garage Door to my friends and family!!!!!
Craig did a great job tuning up the door. The difference in the manual effort to open the door and the reduction in noise was dramatic as the door not operates smoothly, and this will clearly preserve the lifetime of the garage door opener. Thanks Craig!
Extremely informative and knew his product. Repair was quick and doors work perfectly now
Collin was very courteous, helpful and knowledgeable. We highly recommend Welborn Garage!
The nicest young man Jaxon Rainey took such card of us. He was so professional and knowledgeable of the product. Would recommend him and your company. Thank you for sending him to help us.
Very pleased with the service. Stephen Bontz was very courteous and friendly. He explained everything about the repairs very well. Yes, I would highly recommend Wellborn.
My service technician was Arturo Gonzalez and I highly recommend him. He was prompt and courteous during the consultation. Arturo answered all of my concerns and repaired my garage door. Now, it’s quiet and efficiently working once again. Thanks so much for your knowledgeable service!
Travis was an excellent source of information about replacing our garage door. He was friendly and courteous and had a great rapport. He knew about all the options available and explained everything in great detail.
Jordan came out today to give my elderly mom a quote. He was professional n knowledgeable n a delight to work with!!
We meet with the technician Mason L. he explained what happened and provided in detail options to prepare the garage door. He was very professional, knowledgeable of product, and provided great customer service.
I thought your technician was very knowledgeable, polite, and did a fantastic job. Thank you!
Very expensive, though the repair man was cordial he wasn’t experienced in how he was handling the repair for my garage. He went into his own cookie cutter process of what he knows in how to repair. In the end gave me $3k estimate for what should be no more than $500. And he gave me no lower cost estimate to even…
Our tech, Stephen Bontz, was prompt, polite, professional and engaging...very communicative. We own a business and customer service is paramount...Stephen was outstanding and an amazing ambassador for your company.
Repaired lock on 3rd garage door with a great alternative to what we had. Nick was very knowledgeable with repairs that will need to be made in the future and alternatives.
I highly recommend Welborn. Travis was very friendly, communicated well and explained all the repairs needed to get our garage door working better. He was helpful to get our garage door operating correctly for the new owners when we sell our house soon.
We had a total disaster of a door failure, coil was compromised and the door contorted and nearly falling on our vehicles. Contacted Welborn at nearly 5:00 pm, got a call back and on the schedule for this morning for an estimate. Mason came to evaluate the situation and provide us an estimate. Our budget was very…
Matt Vaughn from Wellbourn Garage was incredible. So nice and so helpful! Couldn't be happier with the service!
It was a dreadful experience, and complete waste of time. I will never do business with Welborn. they came out to look at my garage door, told me I would need to replace it, and that it would unfortunately cost around $10-12K. I followed back up to tell them I was ready to move forward and asked them to send me the…
What a great experience with Welborn Garage Services and their very experienced tech, Preston Taylor! Preston took time for me to understand my options, recommendations, and post install he made sure I understood all facets of the new opener. Preston set up everything including the app on the phone. All I had to do was pay! Easy! Highly recommend.
Jaxon did a great job, was on time and very courteous. He explained the process and what to watch for. We appreciated his help and other suggestions.
Avery was very knowledgeable and helpful and took the time to explain what he was doing and answered my questions. I highly recommend him.
Very professional and knowledgeable with garage door service and repair thank you.
Stephen did a great job. He provided detailed information and next steps on door maintenance. He provided great customer service.
Welborn Garage did a fantastic job! The service technician, Arturo Gonzalez, was professional, courteous and extremely helpful! They were able to arrive the same day that I called for an appointment. The technician assessed the situation, quickly got the parts needed, and performed the necessary service and repairs…
Thank you Arturo for the excellent work. He was professional , careful , and skillful in his work . He explained what he needed to do to fix our hanging garage door and did an amazing job . Would highly recommend Arturo at Welborn Garage Doors ! Thanks .
Jaxon is a great technician, in that he is totally comfortable handling service calls with customers who want no part of the process and do not feel they need to be present during the repairs/resolutions; as well as those customers, like myself; who want to be fully involved throughout Jaxon's efforts to resolve…
Was quoted $12k for an Amarr Olympus 3200 garage door in a short panel standard finish with no windows. Was quoted $2650 at another reputable garage door company for the same door.
Very prompt and efficient.
Very helpful and thorough
Collin was fantastic!
Adam came out and performed routine maintenance on my 2 doors. Arrived on time, professional, very pleasant, explained before and after, price was great , shared some future options to consider . As usual very satisfied with Welborn ! And Adam !
The representative asked to run my credit for $15k before even examining the garage. Provided quotes were 21x the cost to actually repair my garage door. Very predatory practices for a commission based company- buyer beware!
Josh Trayer was professional, courteous and timely. He explained what needed to be done and why. Went over all costs prior to any work and kept the area clean. Very satisfied
I already said that Stephen was great, all I need now is an invoice
Carlos did an excellent job replacing the motor and refurbishing the door. He worked all day and was very pleasant and explained everything. We are very pleased with his work and our new equipment.
Wonderful service all around. Everyone went the extra mile to get my replacement done same day!
Jaxon was awesome, very knowledgeable and efficient!
Nicholas was very professional and thorough in explaining the procedures of servicing my garage door. He explained the importance of using the proper lubricant on my rollers and hinges because I wasn't aware that I could purchase lubricant for my garage door. In other words WD40 is not a good lubricant for your garage door.
My service techician stephen was excellent. Friendly, knowledgeable, efficient, helpful. Patient and professional.
Two separate appointments -- Matthew for my gate, Arturo for my garage door. I rarely write reviews but the quality of Welborn -- from the first call all the way through -- was outstanding. Straight advice and the best solution: no heavy up-selling. Both service technicians really knew their stuff High quality workmanship. Total professionalism. Fast.
Nick was great to work with! Very nice and explained the issues well. Fixed our garage door perfectly!
Easy scheduling and tech was on-time. Explained things very well
Great service. Technician Craig Brown was great to work with. He was very knowledgeable and professional
Art Gonzalez was very detailed and professional
Great customer service
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Garage door consultation | 311 | — |
| General repairs & installation | 214 | — |
| Customer support | 51 | — |
| Automatic gate installation & repairs | 31 | — |
| Restoration | 21 | — |
| Installation | 16 | — |
| Delivery | 2 | — |
| Garage door design | 2 | — |
