How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%65+9.2Replies to reviews 7%95+6.7Momentum penalty75−2.5Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREWelborn Garage Door Repair
Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 4.9★ from 5,450 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: value.
Reviews for your job
Customers hired Welborn Garage Door Repair for 8 kinds of job.
Welborn Garage Door Repair for general repairs & installation
Clear ✕All 214 Google reviews tagged “General repairs & installation” · showing 40
Jose Rodriguez performed all required services including tensioning of garage door spring system, battery replacement and replaced dim light with professionalism and excellent communication throughout his service call.
Tech was out same day l placed a call for service after baking up into a partially open garage door.
Colin was knowledgeable and pleasant. He came the time specified and called to let us know he was on his way. He also gave us some suggestions for our issues.
Professional and courteous service ~ as always!
Great communication and service.
Stephen was AWESOME!! 10 STARS!! He listened to my concens, propose the best solution and made other recommendations without any pressure. He also called out defects that other parties would have to repair. ALSO great to have a little bio; talked about our mutual love of reading. Overall professional, friendly and d…
High pressure sales at outrageous prices. Will never call them again.
Justin was awesome - he showed up early, was very professional, and very detailed with his explanations. I would recommend him to any of my neighbors in a heartbeat!
excellent work! The technician was curious, worked very hard and finished in the time he estimated.
The tech, James, explained everything that needed to be done - and a LOT of the repairs were due to some sloppy installation by a garage door company in Plano. The total cost was more than I expected and he, along with his boss, worked with me to get it into my range. Door works very well and is whisper quiet.
Hunter was quick to arrive and quickly found the issue with my door. He showed me where the issue was and how to handle it as a homeowner, which was very much appreciated. So his service was top-notch My issue will come if I have to have bearings replaced less than 6-months after having them changed. That’s an issue…
Avery was knowledgeable and curious. Described everything nicely. When it’s time will recommend Avery back out to upgrade.
Repairman Potham was magnificent, addressed all questions and great service
I am SO embarrassed by what I paid for service I can't even tell you the amount. I called to have my 2 garage doors tuned. The technician indicated I needed new rollers and springs for my wooden-clad doors due to the weight during the pressure check. I'm not sure if it was all a gimicky pitch for a sale or a real…
Matthew was very helpful and patient with my questions and helping me to understand the process. He did an excellent job and made sure I understood everything he did. He cleaned up well! I am fussy about cleanup, and I had no complaints. Thank you Matthew.
I had a great experience with Welborn Garage! Nicholas Spence arrived on time, was friendly and professional, and took the time to troubleshoot my garage door to properly diagnose the issue. He fixed the problem efficiently and made sure everything was working properly before he left. I really appreciated his…
The technician was very nice. Knowledgeable about my problem.
Matthew was prompt and informative and delightful to work with!
The technician was very thorough. He fixed what I thought was my problem but also noticed another issue. Another technician will come on Thursday to repair the mid-alignment of the rails.
As I have come to expect throughout the years, Welborn Garage Doors provided another great customer experience. Scheduling an appointment window for a inspection/check-up/adjustment was a pleasant experience. Latasha took the time to ensure I was well informed of what would occur when the technician arrived. On the…
On time, explained everything to be done and in a timely manner.
Easy scheduling process online! Quick response for appointment date and time. Jordan is amazing and an asset to this company! He was very professional and thorough in his explanations. He answered all my questions before I even knew what I needed to ask. Great experience!!!
Garrett was fantastic. Would recommend this company and technician.
Service was good and tech was polite and knowledgeable. There appeared to be an amazing amount of upselling as we assessed my broken spring and I’m quite sure I way overpaid for what I actually needed done.
Great service and easy to understand explain action of updated work with no pressure to purchase.
Nick was awesome. Not only was he early, he kept me fully informed and performed all his duties professionally, including cleaning up after he was finished. Great job.
*I am addending my review of Welborn on 8/7/26. I have no changes to my review of the work the technicians performed for me as stated below. I am concerned about finding that the inspection fee of $180 was added to my credit card after Oscar told me it would be removed from the total bill. I received no satisfaction…
Welborn advertised a $29 special for a garage door tune up. Although the tech was prompt and friendly - I was charged an additional trip charge of $50 which was not in the advertising. I also did a cost compare… their quote for any updates or repairs was much higher even though the door was installed by them in 2021.
10/10. Jordan was amazing! Within an hour he had the issue resolved and door running perfectly. Throughout his work he was extremely informative about maintenance as well as wear and tear on the garage. If I ever have garage issues again I only want Jordan to come out and work on it.
Josh did a great job fixing my garage door. He was on time, efficient, diagnosed the issue right away and was very professional. You are fortunate to have a tech like him.
We were very pleased and grateful for Travis Mello because of his professionalism, knowledge, and patience. We look forward to working with him in the future.
Great work amd communication.
Many thanks for your great technical, professional, and friendly service.
We had been hearing a noise when closing our garage door (the last panel) so we wanted to someone to take a quick look and do some lube and tube maintenance. Joe came out and gave us a very detailed explanation of where the issue was and the urgency level of it. We ended up getting new bearings which made the…
Kenneth did a great job. He explained everything thoroughly and didn’t try to sell me anything more than what was necessary. He finished the job very quickly and was very professional.
First of all -- Matthew Jones was an amazing technician. He was thorough, detailed, precise and excellent with communication throughout the process. I deal with subcontractors for a living and he was top notch. I will say, it was quite a bit more money than anticipated. $2300+ for new springs (lifetime warranty)…
Hunter did a great job of not only fixing the issue but also explaining what had caused it, the work he did and what to check for moving forward.
Great with notices on when you would be here, even down to tracking the techincion who was very nice, updating me on his progress in the garage and answering all my questions. Great service. Will highly recommend.
The service tech was on time, provided detailed explanations and completed the job with a great attitude! Fully cleaned up all the area and was finished in a timely manner!
Arturo was so professional…he explained everything and let me see what work was needed and why…he did a great job and went above and beyond for me to be satisfied with the work…I would recommend Arturo to anyone needing help… Welborn is lucky to have him on the team!
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Garage door consultation | 311 | — |
| General repairs & installation | 214 | — |
| Customer support | 51 | — |
| Automatic gate installation & repairs | 31 | — |
| Restoration | 21 | — |
| Installation | 16 | — |
| Delivery | 2 | — |
| Garage door design | 2 | — |
