Bathroom remodeler · Grapevine, TX · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 30 bathroom remodeling contractorsiPosition by Experts Score among all companies we track in this category. · better than 76%
5.0★★★★★45 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Welcome Home Roofing & Remodeling five stars based on forty-five reviews, noting that the owner responds to all feedback. Clients frequently highlight punctuality, clear communication, and attention to detail across roofing, bathroom, and kitchen remodeling projects. Many appreciate the team's professionalism, efficient timelines, and assistance with insurance claims. One four-star review mentions scheduling delays and initial effort concerns on a specific job, though the company resolved the issues and apologized.
Google rating: 5.0 out of 5 from 45 reviews (98% five-star).
Reviews on this page: 45 Google reviews (43 with written comments, 7 with photos).
Owner responses: the business replied to 100% of reviews.
Score profile vs other bathroom remodeling contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyBathroom Remodeling Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Welcome Home Roofing & Remodeling: 97/100 on this factor. Category median: 94.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Welcome Home Roofing & Remodeling: 95/100 on this factor. Category median: 93.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Welcome Home Roofing & Remodeling: 97/100 on this factor. Category median: 97.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Welcome Home Roofing & Remodeling: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Welcome Home Roofing & Remodeling: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
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Bar = this company · dark tick = category median.
Star ratings
45 Google reviews we collected
5.0of 5
5 stars4498%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 43 written reviews
99%praise
Praise10299%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price343%
Reasonable457%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2322%
Staff & attitude2019%
Speed & response1717%
Communication1717%
Would recommend1717%
Honesty & trust66%
Price & value33%
What customers talk about
We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great experience with Welcome Home from start to finish!”
“Shane, the Project Manager, was fantastic to work with—professional, responsive, and made sure everything stayed on track throughout the project.”
“…ir work speaks for itself — everything was completed with precision, on time, and with a friendly attitude that made the entire process stress-free.…”
“We really appreciated the communication and attention to detail and would highly recommend Welcome Home for future projects!”
“We don’t take referrals lightly — when we recommend another company to our customers, we consider them a direct reflection of our own standards.”
“If you’re looking for a remodel/roofing/construction company that’s honest, reliable, and easy to work with, this is one I’d confidently recommend.”
“They provided a fair estimate of the cost to make the repair and required no down payment before the repair was made.”
People customers mention
Danny11 reviews
Mike4 reviews
Jared3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Welcome Home Roofing & Remodeling for 8 kinds of job. Pick one to see what they paid and said.
AleeseLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great experience with Welcome Home from start to finish! Shane, the Project Manager, was fantastic to work with—professional, responsive, and made sure everything stayed on track throughout the project. The team completed the installation of signs and bollards throughout our community efficiently, and everything…
Great priceGeneral construction
Stvn455Local Guide · 47 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Danny is one of the best GCs I’ve ever worked with. He hires quality people and gives them room to work. Easy to deal with and great communication were ever present. Will definitely use him again!
Great priceGeneral constructionHome renovations
Jennifer6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Easy to work with this team. Great communication and the team works quickly. The finished product was beautiful! Highly recommend.
Reasonable priceBathroom remodeling
MerlindaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Danny and his team are wonderful to work with. He listens to what the dream is and makes it into a reality.
General construction
Philip6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Danny and the team at Welcome Home are the best in the business! They keep you fully informed throughout the process of your remodel. They won't keep you guessing! Their attention to detail and commitment to excellence are 2nd-to-none. You are in great hands with Welcome Home!!
ShaunLocal Guide · 4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I don’t usually leave reviews, but this one’s earned. From start to finish, everything was handled the right way. Communication was solid, timelines were clear, and the work itself speaks for itself. You can tell they actually care about doing things correctly instead of just rushing through a job.
If you’re…
Great experience with Welcome Home from start to finish! Shane, the Project Manager, was fantastic to work with—professional, responsive, and made sure everything stayed on track throughout the project. The team completed the installation of signs and bollards throughout our community efficiently, and everything turned out great. We really appreciated the communication and attention to detail and would highly recommend Welcome Home for future projects!
Price assessment: Great price
Services: General construction
Response from the owner · a month ago
Thank you for the opportunity to work with you and the team, Aleese! So glad we were able to help y'all out and look forward to working with you all in the future!
Stvn455Local Guide · 47 reviewsiTotal number of Google reviews Stvn455 has written across all businesses on Google Maps, not just this one.
Danny is one of the best GCs I’ve ever worked with. He hires quality people and gives them room to work. Easy to deal with and great communication were ever present. Will definitely use him again!
Price assessment: Great price
Services: General construction, Home renovations
Response from the owner · 2 months ago
Thank you so much for the kind words! We appreciate it and appreciate you giving us the opportunity work together!
Jennifer Coffman6 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Easy to work with this team. Great communication and the team works quickly. The finished product was beautiful! Highly recommend.
Price assessment: Reasonable price
Services: Bathroom remodeling
Response from the owner · 5 months ago
Jennifer thank you so much for the opportunity to work with y’all! We really appreciate the support and look forward to working with y’all on your next project!
Merlinda RiveraLocal Guide · 15 reviewsiTotal number of Google reviews Merlinda has written across all businesses on Google Maps, not just this one.
Danny and the team at Welcome Home are the best in the business! They keep you fully informed throughout the process of your remodel. They won't keep you guessing! Their attention to detail and commitment to excellence are 2nd-to-none. You are in great hands with Welcome Home!!
Response from the owner · 9 months ago
Thank you so very much Phil! We are grateful for your support!
Shaun CheathemLocal Guide · 4 reviewsiTotal number of Google reviews Shaun has written across all businesses on Google Maps, not just this one.
I don’t usually leave reviews, but this one’s earned. From start to finish, everything was handled the right way. Communication was solid, timelines were clear, and the work itself speaks for itself. You can tell they actually care about doing things correctly instead of just rushing through a job.
If you’re looking for a remodel/roofing/construction company that’s honest, reliable, and easy to work with, this is one I’d confidently recommend. No stress, no guessing, just good work.
Price assessment: Reasonable price
Services: General construction, Home renovations, Bathroom remodeling, Building design, Paint indoors, Interior finishing, Remodeling, Custom home building, Flooring, Home construction
Response from the owner · 9 months ago
Shaun, we are so thankful for your kind words. We are happy to serve and look forward to working with you again!
Jason Lara7 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Hot water heater busted in the middle of the night! Called Danny first thing in the morning and he had a water mitigation and restoration team at my house instantaneously. Not only did he tell me what was happening but also why—keeping me up to speed on every aspect of the job. I’m super appreciative for the personalized care Welcome Home has provided me and my household during our experience.
Response from the owner · 10 months ago
Thank you for your kind words Bradley. So sorry you are having to go through this but we are happy to help you every step of the way!
Cindy Brown4 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Great experience with everyone at Welcome Home! From planning my project to clean-up at the end the team was professional, detail-oriented, and provided great customer service. Love my new doors!
Price assessment: Reasonable price
Services: Home renovations
Response from the owner · a year ago
Cindy thank you so much! We truly appreciate it! Looking forward to working together on your next project!
