Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
Wells Roofing and Remodeling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Wells Roofing and Remodeling

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 71 gutter cleaning · 5.0★ from 1,118 Google reviews

📞 Call (901) 482-2546Request a call backWebsite ↗

Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wells Roofing and Remodeling is better than 99% of gutter cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wells Roofing and Remodeling is better than 100% of gutter cleaning.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wells Roofing and Remodeling is better than 100% of gutter cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wells Roofing and Remodeling is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wells Roofing and Remodeling is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wells Roofing and Remodeling is better than 98% of gutter cleaning.A
98

Reviews for your job

Customers hired Wells Roofing and Remodeling for 8 kinds of job.

Wells Roofing and Remodeling for attic venting installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$15,000–20,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Attic venting installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Attic venting installation”

Naomi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wells did an amazingly fast and expert job replacing our entire roof in midtown Memphis. Diana and the roofing crew were very friendly, professional, and communicative throughout the process. Our 100+ year-old home had some unexpected challenges that the crew handled with care and speed. They did a great job…

Paid $15,000–20,000Great priceRoof installationAttic venting installation
Lonnie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Wells Roofing is absolutely TOP Shelf when it comes customer service and workmanship. I’ve used them for another property I own which turned great. They just completed my roof and went above and beyond to even secure decking, replace boards behind my gutters and secured them as well. The team was mindful of picking…

Paid $12,000–14,000Great priceRoof repair for storm & wind damageGutter installationRoof installation
Cecil1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service. Very timely and prompt.

Attic venting installationRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
SRT3 years ago★★★★★

Rating only, no written review.

Attic ventingAttic venting installationAttic venting repairs

Price

$13k+359% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 27%Overpriced 0%Not sure 16%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation149$10k–$21k
Roof repair132$438–$2.9k
Roof repair for storm & wind damage100$438–$6.6k
Roof inspection76—
Roof damage repair29$354–$1.7k
Gutter repairs17$638–$6.8k
Gutter installation15$8.0k–$14k
Gutter cleaning7—

Compare with

James Uptown Pressure Washing And Roof Cleaning logoJames Uptown Pressure Washing And Roof CleaningExperts Score 99Memphis · 4.99★Green Clean Team logoGreen Clean TeamExperts Score 99Memphis · 4.99★Cool Roofs - Memphis logoCool Roofs - MemphisExperts Score 98Memphis · 4.97★