Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Wells Roofing and Remodeling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Wells Roofing and Remodeling

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 71 gutter cleaning · 5.0★ from 1,118 Google reviews

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Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wells Roofing and Remodeling is better than 99% of gutter cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wells Roofing and Remodeling is better than 100% of gutter cleaning.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wells Roofing and Remodeling is better than 100% of gutter cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wells Roofing and Remodeling is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wells Roofing and Remodeling is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wells Roofing and Remodeling is better than 98% of gutter cleaning.A
98

Reviews for your job

Customers hired Wells Roofing and Remodeling for 8 kinds of job.

Wells Roofing and Remodeling for roof damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–2,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$354–$1.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 11

All 29 Google reviews tagged “Roof damage repair” · showing 20

Lonnie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Wells Roofing is absolutely TOP Shelf when it comes customer service and workmanship. I’ve used them for another property I own which turned great. They just completed my roof and went above and beyond to even secure decking, replace boards behind my gutters and secured them as well. The team was mindful of picking…

Paid $12,000–14,000Great priceRoof repair for storm & wind damageGutter installationRoof installation
Jo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

After years of a leaky roof in 2 two different rooms that was supposed to be fixed by other roofers and was not, and a leak in my fireplace that was now a constant drip and a steady run, I called Wells roofing to get an estimate. Their agent came out and surveyed the problems, explained to me what the issues were…

Paid $1–2,000Not sureRoof repairRoof damage repairService not listed
lakenya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

They are professional and did an amazing job.Mr. Wells replaced the roof, and the gutters of our church at Friendship Baptist church . Again we greatly appreciate you and your wonderful staff.

Gutter installationRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
TootsieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you for the Excellent service 😊

Gutter cleaningGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Keita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr. Wells and his team were very professional and prompt with their services. My roof and ceiling look great. I can honestly say, if you are having any type of roofing or remodeling issues, Wells Roofing and remodeling is the way to go.

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Whitney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Beautiful restoration of Greater Mt. Zion Missionary Baptist Church!

Roof damage repairRoof inspectionRoof repair+ Quality+ Professionalism+ Value
ora9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work

Roof damage repairService not listed+ Responsiveness+ Punctuality+ Quality
LatriceLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Well roofing and remodeling were great in guiding me through the process of submitting my insurance claim! Once I was approved my roof was completed swiftly. This company is very professional and works hard for you!

Gutter cleaningRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
Sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wells Roofing and Remodeling completed the roof at our church. We’ve lived in our home sixteen years. We experienced storm damage and we knew who to call!

Roof damage repairRoof repair+ Responsiveness+ Punctuality+ Quality
Teia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very nice and professional. Would definitely recommend for your roofing needs.

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Princess4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Very professional. Before and after 10 out of 10. Pictures can’t tell you must come and visit! Then on top of it all a dinner with wonderful staff. Praise God for his wondrous works. He provides and always put the right people in our lives! Very pleased…Very blessed!

Gutter cleaningRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
Briana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work and very professional!

Roof damage repairRoof repair+ Responsiveness+ Punctuality+ Quality
Shannin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work on the repairs to our church building. Extremely professional!

Roof damage repairRoof inspectionRoof installation+ Quality+ Professionalism
Carolyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful, wonderful

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
joyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After a thunderstorm, I received Wells Roofing and Remodeling flyer from my sister. That was a few years ago. At that time they repaired the roof and the fence. Recently we decided to replace the full roof, repair to the patio, interior painting, and ridge vent installed as well. We are very satisfied with Wells…

Roof damage repairRoof repair+ Punctuality+ Quality+ Professionalism
Tan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The roofing looks great. It was an honor to have them come out and fix our leaking roof. #ChandlersTempleCMEChurch🙌🏾

Roof damage repairRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Tim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a wonderful job replacing an area of our church that was damaged by a storm.

Roof damage repair+ Professionalism
Arthur1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wells Roofing and Remodeling did a good job and completed the roof timely!

Roof damage repair+ Responsiveness+ Quality+ Professionalism
KEPrintingLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is a great company. They provided friendly, professional service at a reasonable price. I highly recommend them. Great Job Wells.

Roof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
Tea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very Reliable and consistent in services provided. Highly Recommend..

Roof damage repairRoof installationRoof repair+ Responsiveness+ Quality+ Professionalism

Show more roof damage repair reviews (9 more) →

Price

$13k+359% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 27%Overpriced 0%Not sure 16%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation149$10k–$21k
Roof repair132$438–$2.9k
Roof repair for storm & wind damage100$438–$6.6k
Roof inspection76—
Roof damage repair29$354–$1.7k
Gutter repairs17$638–$6.8k
Gutter installation15$8.0k–$14k
Gutter cleaning7—

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