Experts Reviews · Company report
Wells Roofing and Remodeling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Wells Roofing and Remodeling

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 71 gutter cleaning · 5.0★ from 1,118 Google reviews

Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wells Roofing and Remodeling is better than 99% of gutter cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wells Roofing and Remodeling is better than 100% of gutter cleaning.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wells Roofing and Remodeling is better than 100% of gutter cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wells Roofing and Remodeling is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wells Roofing and Remodeling is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wells Roofing and Remodeling is better than 98% of gutter cleaning.A
98

Reviews for your job

Customers hired Wells Roofing and Remodeling for 8 kinds of job.

Wells Roofing and Remodeling for roof installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.149
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$10,000–12,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$10k–$21k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 149 Google reviews tagged “Roof installation” · showing 20

Naomi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wells did an amazingly fast and expert job replacing our entire roof in midtown Memphis. Diana and the roofing crew were very friendly, professional, and communicative throughout the process. Our 100+ year-old home had some unexpected challenges that the crew handled with care and speed. They did a great job…

Paid $15,000–20,000Great priceRoof installationAttic venting installation
Lonnie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Wells Roofing is absolutely TOP Shelf when it comes customer service and workmanship. I’ve used them for another property I own which turned great. They just completed my roof and went above and beyond to even secure decking, replace boards behind my gutters and secured them as well. The team was mindful of picking…

Paid $12,000–14,000Great priceRoof repair for storm & wind damageGutter installationRoof installation
Katherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Wells Roofing exceeded all my expectations! From start to finish, the entire team was incredibly professional, respectful, and a pleasure to work with. They took the time to thoroughly explain the process, answered every question we had, and made sure we felt completely confident in their work. What really stood…

Great priceGutter installationRoof installation
Tracy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Selecting Wells Roofing and Remodeling was the best decision I could have made. I googled roofing companies near me and found Mr. Wells’ website. After reading the reviews, I called the company and left a voicemail message. To my surprise, Mr. Wells, the owner of the company, returned my call immediately! He was so…

Paid $10,000–12,000Great priceRoof installation
StephanieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent service and workmanship. Highly recommend using Wells for your roofing needs.

Paid $10,000–12,000Great priceRoof installation
BrandonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just had my roof replaced by Well Roofing. They did an incredible job! Very professional and great pricing. I couldn’t be happier.

Paid $14,000–16,000Great priceRoof installation
Tiffany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wells Roofing and Remodeling restored the bridal suite at Pentecostal Temple Church of God in Christ in Memphis beautifully. Their team is always professional courteous and deliver beyond expectations. I recommend them to do any restoration work.

Great priceRoof installationService not listed
Tiffany5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mr. Wells and his team are absolutely awesome! The job was professional and was done in a timely fashion. Highly recommended!

Roof inspectionRoof installation+ Quality+ Professionalism
Kenny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can't rate Mr. Wells and his team high enough. I'd give 10 stars if I could. I recently had to replace the roof on my property and repair some interior water damage after a big storm. His pricing was very fair, but just as important he and his crews were extremely professional, responsive and timely. Personally, I…

Reasonable priceRoof installation
Willis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I truly appreciate Wells Roofing and Remodeling for taking on our roof replacement here in Brandon, Mississippi, even though they’re based in Memphis. After reading their 5-star reviews and seeing their impressive work history, I knew I wanted this team—no local company compared. They exceeded expectations in…

Great priceRoof installation
charles9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mr. Wells is a God sent! Very professional. We were in need of a roof and a friend of mine referred Wells roofing company to us, because they had just put a TPO roofing on their Church. He contacted me we set up a appointment he came by ant the rest was history. Mr. Wells saved our Church Greater Lewis St. Poplar @…

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mr Wells and his team did a wonderful job replacing our entire roof . I am very satisfied with their work .

Roof installation
lakenya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

They are professional and did an amazing job.Mr. Wells replaced the roof, and the gutters of our church at Friendship Baptist church . Again we greatly appreciate you and your wonderful staff.

Gutter installationRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
Pastor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Wells Roofing and Remodeling is a hands on provider. Mr. Wells will meet with you, and walk with you through the process. He is willing to listen and hear what your need are and seek to make it happen. They are professional and accommodating. Mr. Wells replaced the roof, and the gutters of our church. His team was efficient, courteous, and timely.

Gutter installationGutter repairsRoof installation+ Professionalism
AntonioLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What an amazing job this company has done on the church I belong to. Professional, quick and very appreciative. My next project will definitely be with Wells Roofing and Remodeling!

Roof installationRoof repair for storm & wind damage+ Responsiveness+ Quality+ Professionalism
cesar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I choose this roofing company due to the reviews. I was pleasantly surprised when the owner, Mr. Wells answered my call and all subsequent phone interactions. This was not my first experience with a roofing company so I already had some anxiety about this major home project that developed out of recent storm…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
Ruth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wells done an exceptional job

Roof installationRoof repair for storm & wind damage
Louisr1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Did a great job replacing the roof at my home. Also they completed repairs to the ceilings in hall, bathroom, bedroom, and kitchen. I am very satisfied! They did a fantastic job! I already referred Wells Roofing and Remodeling to my daughter for her home roof.

Roof installation+ Responsiveness+ Punctuality+ Quality
TootsieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you for the Excellent service 😊

Gutter cleaningGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Keita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr. Wells and his team were very professional and prompt with their services. My roof and ceiling look great. I can honestly say, if you are having any type of roofing or remodeling issues, Wells Roofing and remodeling is the way to go.

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality

Show more roof installation reviews (129 more) →

Price

$13k+359% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 27%Overpriced 0%Not sure 16%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation149$10k–$21k
Roof repair132$438–$2.9k
Roof repair for storm & wind damage100$438–$6.6k
Roof inspection76—
Roof damage repair29$354–$1.7k
Gutter repairs17$638–$6.8k
Gutter installation15$8.0k–$14k
Gutter cleaning7—

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