Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Wells Roofing and Remodeling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Wells Roofing and Remodeling

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 71 gutter cleaning · 5.0★ from 1,118 Google reviews

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Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wells Roofing and Remodeling is better than 99% of gutter cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wells Roofing and Remodeling is better than 100% of gutter cleaning.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wells Roofing and Remodeling is better than 100% of gutter cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wells Roofing and Remodeling is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wells Roofing and Remodeling is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wells Roofing and Remodeling is better than 98% of gutter cleaning.A
98

Reviews for your job

Customers hired Wells Roofing and Remodeling for 8 kinds of job.

Wells Roofing and Remodeling for roof repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.132
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$4,000–6,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$438–$2.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 132 Google reviews tagged “Roof repair” · showing 20

Joyce5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I am writing to provide a five-star review for the roofing services recently completed by Wells Roofing. I was thoroughly impressed with the professionalism and efficiency demonstrated by the team throughout the project. The quality of the workmanship on my roof is outstanding, and I am very satisfied with the…

Paid $4,000–6,000Great priceRoof repair
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Did a great job. Very professional and thorough

Paid $20,000+Reasonable priceRoof repair
Catrina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job remodeling our church!

Roof repair
AMARA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The stage wells roofing and remodeling built for our youth center at Pentecostal temple church of god in Christ in downtown Memphis was exactly what we needed. They were courteous , professional, and meticulous. Highly recommend for stage construction projects!

Not sureRoof repair
Jo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

After years of a leaky roof in 2 two different rooms that was supposed to be fixed by other roofers and was not, and a leak in my fireplace that was now a constant drip and a steady run, I called Wells roofing to get an estimate. Their agent came out and surveyed the problems, explained to me what the issues were…

Paid $1–2,000Not sureRoof repairRoof damage repairService not listed
lakenya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

They are professional and did an amazing job.Mr. Wells replaced the roof, and the gutters of our church at Friendship Baptist church . Again we greatly appreciate you and your wonderful staff.

Gutter installationRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality
Pastor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Wells Roofing and Remodeling is a hands on provider. Mr. Wells will meet with you, and walk with you through the process. He is willing to listen and hear what your need are and seek to make it happen. They are professional and accommodating. Mr. Wells replaced the roof, and the gutters of our church. His team was efficient, courteous, and timely.

Gutter installationGutter repairsRoof installation+ Professionalism
cesar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I choose this roofing company due to the reviews. I was pleasantly surprised when the owner, Mr. Wells answered my call and all subsequent phone interactions. This was not my first experience with a roofing company so I already had some anxiety about this major home project that developed out of recent storm…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
TootsieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you for the Excellent service 😊

Gutter cleaningGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Keita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr. Wells and his team were very professional and prompt with their services. My roof and ceiling look great. I can honestly say, if you are having any type of roofing or remodeling issues, Wells Roofing and remodeling is the way to go.

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick, precise, and professional.

Roof inspectionRoof installationRoof repair+ Quality
MiltonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Execellent work and communication through the whole process. I would highly recommend this company. They keep you posted through whole process and couple of change orders were made and completed with ease. They painted the whole sanctuary, replaced all flooring of the entire church to water proof laminate they also…

Roof repair+ Professionalism
Cynthia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good job, professionally executed.

Roof inspectionRoof repair+ Responsiveness+ Quality+ Professionalism
LoversLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greater Mount Zion Missionary Baptist Church was remodeled by this company and the work was awesome. I fully recommend this company to everyone

Roof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Jairus8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you for the service. I appreciate the work. May God continue to bless you in future endeavors.

Roof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Whitney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Beautiful restoration of Greater Mt. Zion Missionary Baptist Church!

Roof damage repairRoof inspectionRoof repair+ Quality+ Professionalism+ Value
Mariah13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A wonderful God led company! They redid our roof and floors of our church. What a wonderful job they did!!!!

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Marietta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The remodeling was done beautifully.

Roof installationRoof repair+ Quality+ Professionalism+ Value
Dezeare5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Flooring, restroom, ceiling, and dining hall is perfect! Go book!

Roof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Cristi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greater Mt Zion church looks amazing!

Roof repair+ Responsiveness+ Punctuality+ Quality

Show more roof repair reviews (112 more) →

Price

$13k+359% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 27%Overpriced 0%Not sure 16%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation149$10k–$21k
Roof repair132$438–$2.9k
Roof repair for storm & wind damage100$438–$6.6k
Roof inspection76—
Roof damage repair29$354–$1.7k
Gutter repairs17$638–$6.8k
Gutter installation15$8.0k–$14k
Gutter cleaning7—

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