Experts Reviews · Company report
West Coast Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

West Coast Air Conditioning

Oxnard, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.9★ from 320 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Coast Air Conditioning is better than 93% of HVAC contractors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Coast Air Conditioning is better than 89% of HVAC contractors.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Coast Air Conditioning is better than 94% of HVAC contractors.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Coast Air Conditioning is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Coast Air Conditioning is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Coast Air Conditioning is better than 29% of HVAC contractors.D
29

Reviews for your job

Customers hired West Coast Air Conditioning for 8 kinds of job.

West Coast Air Conditioning for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$51–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#76 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “A/C system maintenance”

Joni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service and very thorough!!! Joby (Tech #2) was amazing and so kind. Really appreciate the extra steps he took to explain things to me and to make sure our units were running properly. Highly recommend!

Paid $200–400Reasonable priceA/C system maintenance
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This review is for Tech #2. He quickly and efficiently diagnosed our Heat pump’s issue with cooling and offered an affordable and low cost solution to get us back up and running during an unrelenting heat wave. He clearly has a lot of experience and was very pleasant to deal with. Would request him in the future for…

Paid $200–400Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Noah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tech #2 did a biblically great job. He identified the issue with our AC unit quickly, explained the fix and had our system serviced & back to normal quick. He even cleaned our solar panels while he was on the roof! Not too expensive and representatives like Joby make this business a great resource.

Paid $400–600Great priceHVAC system repairA/C system maintenanceA/C system repair
E5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

West Coast AC is the best! I've been using them for years, and I'm always impressed with their services. Tech #2 came out today for the annual tune up on my AC unit, and he was amazing! On time, professional, and answered all my questions with a smile. Thank you for caring so much about what you do!

A/C system maintenance
SimonLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I called West Coast Air Conditioning since we have used them at my work with no issues. It turns out they serviced Moorpark despite originating in Oxnard it seems. It was very easy to make an appointment from one day to the next. Of course, our A/C started not functioning correctly RIGHT during a heat wave!…

Paid $400–600Reasonable priceA/C system maintenanceA/C system repair
MikeyLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had AC installed 5 years ago by West Coast Air Conditioning, and it was one of the best decisions I’ve ever made. Today we had the system serviced by Tech #2. He showed up on time, worked efficiently and thoroughly cleaned up after himself. I highly recommend West Coast Air Conditioning. Great product, great…

Paid $400–600Reasonable priceA/C system maintenance
Steve9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

West Coast AC put in our heating and cooling systems a few years ago and we count on them to come back twice a year for regular maintenance. Particular kudos to service technician now known as Tech #2, who checks out our system thoroughly and with good cheer each time. Highly personable guy who knows his stuff thoroughly!

Paid $1–200Reasonable priceA/C system maintenance
SocratesLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Just had an amazing service experience with West Coast AC Tech #2. He showed up on time, was very thorough with the furnace and compressor inspection, zip tied up some of the wires so they were no where near the filter, even corrected some of the outdoor AC mouldings that were sliding. Cleaned up the compressor too.…

Paid $100–200Great priceHVAC system maintenanceA/C system maintenance
Glen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Hello West Coast AC. Joby just completed annual maintenance on our two AC units. He was very professional, respectful and friendly. He even wore booties when he came into our house. He I'm very happy with the service he provided. Awesome service! Thanks again Joby!

Paid $100–200Reasonable priceA/C system maintenance
BrettLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I found out about West Coast Air Conditioning through reels on Facebook. Their ads kept popping up and my AC wasn't working right. I used ChatBpt to create a review of them and it came back very favorable, so I thought I would take a chance. Joby Riddle was my technician and he did an amazing job. He was very…

Paid $200–300Great priceA/C system maintenance
Kat5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

West Coast AC continues to deliver! Our unit needed service on one of the hottest days of the year and they coordinated a tech visit first thing in the morning and got the issue resolved with a quick service. Big thank you to Joby Riddle!

Great priceA/C system maintenance
DavidLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joby was great! He arrived on time and was very professional. I really appreciate him taking the time to explain the AC system and to give me some pointers on how to better maintain it.

Paid $100–200Reasonable priceHVAC system maintenanceA/C system maintenance
Roman1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience with West Coast Air Conditioning. Joby arrived on time, was friendly, answered all my questions and got everything completed quickly. Was glad to have this resolved before the heat wave kicked in. Thanks Joby!

Great priceA/C system maintenance
Kate4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

West Coast installed our central air about four years ago and we just had them back to service it for the first time. Joby was on time, friendly, and efficient. He also caught the fact that we had installed our last filter replacement upside down.

A/C system maintenance
gloria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had West Coast out for a summer tune up on my air conditioning system. 1st time using them...they were referred by my coworker. Joby was awesome!! Very professional, on time, & very knowledgeable...I learned alot!! Also, reasonable prices...I look forward to using them again!! Thanks Joby!

Great priceA/C system maintenance
Greta3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joby arrived on time for our annual AC maintenance. He was professional, thorough, and well informed. We’ve had great experiences all the way around with West Coast Air Conditioning!

A/C system maintenance

Price

$264-19% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Install AC30$1.5k–$3.2k
Heating system installation28$1.4k–$2.5k
HVAC system maintenance27$37–$295
HVAC system repair26$192–$918
Installation19$1.2k–$2.8k
HVAC duct & vent installation19$1.2k–$2.8k
A/C system maintenance16$51–$415
A/C system repair15$209–$786

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