Experts Reviews · Company report
West Coast Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

West Coast Air Conditioning

Oxnard, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.9★ from 320 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Coast Air Conditioning is better than 93% of HVAC contractors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Coast Air Conditioning is better than 89% of HVAC contractors.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Coast Air Conditioning is better than 94% of HVAC contractors.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Coast Air Conditioning is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Coast Air Conditioning is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Coast Air Conditioning is better than 29% of HVAC contractors.D
29

Reviews for your job

Customers hired West Coast Air Conditioning for 8 kinds of job.

West Coast Air Conditioning for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$786
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#66 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “A/C system repair”

Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

In two days, Elias and his crew took out My old furnace and installed a new furnace and air-conditioning with new ductwork all through the attic. It was amazing. It still is amazing. Elias went over and above because he didn’t leave my house till almost 6 o’clock in the evening making sure everything was working correctly. Very good work.

Reasonable priceA/C system repairInstallationHeating system installation
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This review is for Tech #2. He quickly and efficiently diagnosed our Heat pump’s issue with cooling and offered an affordable and low cost solution to get us back up and running during an unrelenting heat wave. He clearly has a lot of experience and was very pleasant to deal with. Would request him in the future for…

Paid $200–400Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Kristen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tech #2 did an excellent job repairing my air conditioning unit! He was courteous, professional, and a pleasure to have in my home. I especially appreciated his friendly personality and great sense of humor while he worked through the issues with the unit. My 20-year-old AC unit had been having intermittent…

Paid $200–400Reasonable priceHVAC system repairA/C system repair
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tech#2 was terrific. He was very professional and kind. And, he loved on my three doggies. He fixed our issue in a timely manner. Would highly recommend.

Paid $1–200Reasonable priceA/C system repair
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

West Coast Air arrived on time and quickly repaired our A/C issues. Tech #2 was friendly and very helpful. Thank you!

Paid $200–400Reasonable priceA/C system repair
Noah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tech #2 did a biblically great job. He identified the issue with our AC unit quickly, explained the fix and had our system serviced & back to normal quick. He even cleaned our solar panels while he was on the roof! Not too expensive and representatives like Joby make this business a great resource.

Paid $400–600Great priceHVAC system repairA/C system maintenanceA/C system repair
MR6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Yahoo. So happy to have my AC repaired. Appreciate the quick efficient service. Thank you tech #2! Friendly efficient knowledgeable etc! Will use again as needed…

Heating system repairA/C system repair
SimonLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I called West Coast Air Conditioning since we have used them at my work with no issues. It turns out they serviced Moorpark despite originating in Oxnard it seems. It was very easy to make an appointment from one day to the next. Of course, our A/C started not functioning correctly RIGHT during a heat wave!…

Paid $400–600Reasonable priceA/C system maintenanceA/C system repair
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great experience - Joby was on time, respectful towards the house, and very informative. Highly recommend WCAC based on my experience.

Reasonable priceA/C system repair
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

West Coast Air Conditioning is absolutely at the pinnacle of all things HVAC! Their sales, installation,and service teams are all top notch. Everyone, from the folks that work in the office to the service and installation crews have been exceptional in their fields. Of particular note, the office personnel including…

Paid $1,000+Great priceHVAC system repairHeating system repairA/C system repair
Justin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had a good experience with them. Called in the morning because my AC was blowing warm air, they sent out a tech around 2pm. Joby was great. Friendly and knowledgeable. They were upfront about the diagnostic charge when i called and he got right to fixing the problem. Quick and easy fix of replacing the capacitor.

Paid $200–300Not sureA/C system repair
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our air conditioner just stopped working one day during the recent heat wave. Joby came out to see what had happened, as we just installed the system one year ago. It turned out to be nothing more than a completely clogged filter on the intake vent. Joby changed the filter for me, always with a smile and a polite…

A/C system repair
Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joby Riddle helped me today and he was amazing! We were sweltering at home when he came in and quickly diagnosed the problem with our air conditioner. He had it fixed in no time and saved the day! Thank you Joby!!!!🌟🌟🌟🌟🌟

Paid $1–100Great priceA/C system repairThermostat repair
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

After our AC stopped putting out cold air, I was recommended West Coast Air Conditioning. I called them, was able to have someone out the same week first thing in the morning. The wonderful Mr. Joby Riddle came out right on time, and managed to fix the problem in less than 15 minutes, and now our quality of life is back and we're keeping cool!

Paid $100–200Reasonable priceA/C system repair
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

West Coast AC responded timely to a home AC problem during the recent heat wave. Arturo Tellez listened carefully to my description and he problem solved in a matter of minutes. Art's hands-on experience and professional approach is appreciated, someone I'd call on again when considering a new system. Thank you Art and WCAC.

A/C system repair+ Responsiveness+ Punctuality+ Quality

Price

$264-19% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Install AC30$1.5k–$3.2k
Heating system installation28$1.4k–$2.5k
HVAC system maintenance27$37–$295
HVAC system repair26$192–$918
Installation19$1.2k–$2.8k
HVAC duct & vent installation19$1.2k–$2.8k
A/C system maintenance16$51–$415
A/C system repair15$209–$786

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