Experts Reviews · Company report
West Coast Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

West Coast Air Conditioning

Oxnard, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.9★ from 320 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Coast Air Conditioning is better than 93% of HVAC contractors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Coast Air Conditioning is better than 89% of HVAC contractors.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Coast Air Conditioning is better than 94% of HVAC contractors.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Coast Air Conditioning is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Coast Air Conditioning is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Coast Air Conditioning is better than 29% of HVAC contractors.D
29

Reviews for your job

Customers hired West Coast Air Conditioning for 8 kinds of job.

West Coast Air Conditioning for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#78 / 111
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “HVAC system maintenance” · showing 20

Skylar5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Tech # 2 was awesome. On time, clean reliable, solid work. Will use again

Great priceHVAC system maintenance
Thomas16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Joby Riddle, our service technician, was excellent! He was very friendly and very knowledgeable. I would recommend him and West Coast AC to anyone!

Paid $1–200Great priceHVAC system maintenance
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This review is for Tech #2. He quickly and efficiently diagnosed our Heat pump’s issue with cooling and offered an affordable and low cost solution to get us back up and running during an unrelenting heat wave. He clearly has a lot of experience and was very pleasant to deal with. Would request him in the future for…

Paid $200–400Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tech #2 was so friendly. Solved the issue easy and quickly. Very knowledgeable and professional. I will always call them for future maintenance.

Great priceHVAC system repairHVAC system maintenance
p6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

What an easy and seamless repair! We really appreciated the friendly and knowledgeable service from Tech#2 . West Coast installed our air conditioning unit 9 years ago and have continued to honest and reliable service on the rare occasions that we have needed service or repair. I would highly recommend their products and service.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
lynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Positive service experience. Tech #2 is knowledgeable and professional. Great job!

HVAC system maintenance
Douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have worked with West Coast Heating and Air professionally. And I had them install my residential heat pump in 2019. They have provided excellent service ever since. Joby did a great job giving the system a cleaning and tune up today. Thank You!

Reasonable priceHVAC system maintenance
SRB11173 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

TOP NOTCH SERVICE - Tech #2 - Arrived within time window promised. Completed all work in a professional and very friendly manner. Explained what was done along with results and conclusions. Couldn't be happier. We will be back for all our future needs. Thank you!!!!

Paid $1–100Great priceHVAC system maintenance
SocratesLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Just had an amazing service experience with West Coast AC Tech #2. He showed up on time, was very thorough with the furnace and compressor inspection, zip tied up some of the wires so they were no where near the filter, even corrected some of the outdoor AC mouldings that were sliding. Cleaned up the compressor too.…

Paid $100–200Great priceHVAC system maintenanceA/C system maintenance
LissaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I had my annual service today and the tech was great... as they've all been. Punctual, polite and very knowledgeable. Thanks again Joby Riddle. Maybe, I'll have the pleasure of seeing you next year! Take care...

Paid $100–200Reasonable priceHVAC system maintenance
Diane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I’m a new home owner so I called West Coast to do a general check up on my A/C unit. From the minute he arrived, Joby was focused on giving me the information I need about the unit and thoroughly checked everything. Joby did such a good job and reassured me that I had a well-functioning unit. Very glad I called West Coast!

Paid $100–200Reasonable priceHVAC system maintenance
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Joby (by the way .. the coolest name)came by to change filters, check the attic and rearranged some things on the monitor. His energy was amazing in my home! Never had maintenance be this fun. He was doggy approved aswell! Give this man a raise. Job well done! April 6, 2026 Joby came by to check our AC and made…

HVAC system maintenanceHVAC duct & vent cleaning
jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My heater was setting off my fire alarm and Joby was sent to check it out. Joby did a great job. He was earlier than the expected time. He was thorough in his examination and work and explained why he was doing certain things. Very happy with his work.

Reasonable priceHVAC system maintenance
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Joby was great to work with; he explained everything well and even gave my dogs belly rubs!

Paid $100–200Reasonable priceHVAC system maintenance
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Joby Riddle was the best service technician. He came on time, was extremely professional and installed my new nest system and change my filters in record time. I would highly recommend him and West Coast Air Conditioning.

HVAC system maintenance
Christopher11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Richard came by and checked out/updated our furnace, ductwork and attic insulation. Very kind and professional and informative!

Paid $200–300Reasonable priceHVAC system maintenanceHeating system repair
Claudia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been working with West Coast AC for a couple of years now. They installed our dual HVAC system in 2023. Today their tech Joby visited for our annual tune-up. Joby was an absolute delight, very thorough & was an overall pleasure to have in our home. Quite honestly, everyone at West Coast is just great. Highly…

Paid $100–200Great priceHVAC system maintenanceInstall AC
Alan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had West Coast install a new HVAC system 6 years ago and they did a great job. Recently we had them perform a routine maintenance inspection to ensure all was working well. Joey was out service technician. He was friendly, courteous and had a great attitude. He performed the work competently and efficiently. He…

Paid $100–200Great priceHVAC system maintenance
DavidLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joby was great! He arrived on time and was very professional. I really appreciate him taking the time to explain the AC system and to give me some pointers on how to better maintain it.

Paid $100–200Reasonable priceHVAC system maintenanceA/C system maintenance
Roger3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called West Coast Air Conditioning to get a second opinion on the performance of my AC system. Joby came over and gave the system a thorough inspection (of the various techs from other companies who came through over the years, he was the only one to figure out why there was no air blowing in one of my bathrooms -…

Paid $100–200Great priceHVAC system maintenance

Show more HVAC system maintenance reviews (7 more) →

Price

$264-19% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Install AC30$1.5k–$3.2k
Heating system installation28$1.4k–$2.5k
HVAC system maintenance27$37–$295
HVAC system repair26$192–$918
Installation19$1.2k–$2.8k
HVAC duct & vent installation19$1.2k–$2.8k
A/C system maintenance16$51–$415
A/C system repair15$209–$786

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