Experts Reviews · Company report
West Coast Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

West Coast Air Conditioning

Oxnard, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.9★ from 320 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Coast Air Conditioning is better than 93% of HVAC contractors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Coast Air Conditioning is better than 89% of HVAC contractors.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Coast Air Conditioning is better than 94% of HVAC contractors.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Coast Air Conditioning is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Coast Air Conditioning is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Coast Air Conditioning is better than 29% of HVAC contractors.D
29

Reviews for your job

Customers hired West Coast Air Conditioning for 8 kinds of job.

West Coast Air Conditioning for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$918
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#59 / 107
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “HVAC system repair”

Diana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

5/5 Stars ⭐⭐⭐⭐⭐ They gave us an appointment window of 8:30–10:00 AM, and the technician arrived right on time, which I highly appreciated! Joby (Technician #2) greeted me with such a sunny attitude that it completely set a positive mood for the day. He worked incredibly fast and didn't mind my three dogs barking…

Paid $400–600Reasonable priceHVAC system repair
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This review is for Tech #2. He quickly and efficiently diagnosed our Heat pump’s issue with cooling and offered an affordable and low cost solution to get us back up and running during an unrelenting heat wave. He clearly has a lot of experience and was very pleasant to deal with. Would request him in the future for…

Paid $200–400Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Kristen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tech #2 did an excellent job repairing my air conditioning unit! He was courteous, professional, and a pleasure to have in my home. I especially appreciated his friendly personality and great sense of humor while he worked through the issues with the unit. My 20-year-old AC unit had been having intermittent…

Paid $200–400Reasonable priceHVAC system repairA/C system repair
Laura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My mini splits were not working in the last epic heat wave and I called West Coast AC to come out to diagnose the issue. I had a leak in the compressor refrigerant line and Technician 2 was an incredibly competent sleuth! He capably diagnosed and repaired the issue, explaining to me everything he did, exactly what…

Paid $1,600–1,800Reasonable priceHVAC system repairDuctless heating & A/C services
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tech #2 was so friendly. Solved the issue easy and quickly. Very knowledgeable and professional. I will always call them for future maintenance.

Great priceHVAC system repairHVAC system maintenance
Charley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tech #2 was on time, triple checked everything, professional expert. Done, fixed easy!

HVAC system repair
Su5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience with this AC repair service. Tech #2 came out right away, was very professional and personable, and quickly diagnosed the problem. Had it fixed in no time — highly recommend!

Paid $200–400Reasonable priceHVAC system repair
p6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

What an easy and seamless repair! We really appreciated the friendly and knowledgeable service from Tech#2 . West Coast installed our air conditioning unit 9 years ago and have continued to honest and reliable service on the rare occasions that we have needed service or repair. I would highly recommend their products and service.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
Jenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience overall! Tech 2 showed up on time even a bit early and had our AC up and running fast. Was very thorough on diagnosing and clear on explaining issues. Highly recommend!!

Paid $400–600Reasonable priceHVAC system repair
Noah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tech #2 did a biblically great job. He identified the issue with our AC unit quickly, explained the fix and had our system serviced & back to normal quick. He even cleaned our solar panels while he was on the roof! Not too expensive and representatives like Joby make this business a great resource.

Paid $400–600Great priceHVAC system repairA/C system maintenanceA/C system repair
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

On June 29th our smoke/carbon monoxide detector went off. We assumed it was a specious event like a dead battery. Out of prudence we decided to seek professional advice. Accordingly Rich from West Coast Air Conditioning arrived and after checking the system advised us that we had an issue with carbon monoxide.…

Paid $2,000+Reasonable priceHVAC system repair
Tricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The repair man Joby (Tech #2) was fantastic! He was very friendly, explained exactly what needed to be repaired and was very easy to talk with. He’s a great asset to your company!!!

Paid $200–400Great priceHVAC system repair
eric6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

West Coast was extremely professional and knowledgeable. Fixed our AC unit same day! Tech #2 was awesome and extremely helpful.

Paid $400–600Great priceHVAC system repair
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Completely satisfied with the work done on our AC today. West Coast AC sent out a great guy named Joby! He walked me through every step of what needed to be done and explained the answers to my questions so that I could understand the process while making me feel comfortable that it was an honest trustworthy outcome…

Paid $200–400Great priceHVAC system repair
steven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tech #2 was amazing. He was highly skilled, professional and personable. He was able to diagnose the problem with A/C quickly and provide repair on the spot. Warmer days are coming, he saved the day.

Paid $200–300Reasonable priceHVAC system repair
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

West Coast Air Conditioning is absolutely at the pinnacle of all things HVAC! Their sales, installation,and service teams are all top notch. Everyone, from the folks that work in the office to the service and installation crews have been exceptional in their fields. Of particular note, the office personnel including…

Paid $1,000+Great priceHVAC system repairHeating system repairA/C system repair
TamLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I didn't know service like this existed anymore. For my entire life I have heard stories of such service but this was my first actual experience with it. Joby arrived a few minutes early, was super professional, friendly and easy to work with. He came in, diagnosed what turned out to be an incredibly quick and…

Paid $100–200Reasonable priceHVAC system repair
KAYLIELocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

WCAC was very responsive and quick to come out to inspect our furnace. Joby was our technician and was friendly and informative while working on our heater.

Paid $100–200Not sureHVAC system repair
Gail3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

called west coast air and they sent Joby out the same day. Joby was so nice and friendly and got my air working the same day! Great service! thank you

Paid $400–500Great priceHVAC system repair
Dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joby Riddle of West Coast AC did a great job evaluating and repairing an AC issue. The service was thorough and friendly. He went above & beyond. Definitely recommend him.

Paid $200–300Reasonable priceHVAC system repair
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joby was awesome. He diagnosed the problem with our splits and took care of it. He really cares about his work and his customers.

Paid $300–400Reasonable priceHVAC system repair
Matt11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

West Coast AC did a great job every step of the way. Answered the phone, communicated clearly what a when they would arrive, arrived on time within a small window. Joby came out and serviced on HVAC system. He was friendly, knowledgeable, respectful and efficient while doing his work. He took care of a clogged…

HVAC system repairHVAC system maintenance
Bethany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Was able to to make an appointment very quickly and Joby Riddle was our service technician and we couldn’t have been happier with his help! We had been without AC for the hottest weekend the whole summer and he instantly knew what was wrong and fixed it all very quickly. We will definitely recommend west coast air.

Paid $300–400Reasonable priceHVAC system repair
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our AC unit wasn’t blowing cold air. Joby showed up within the time frame and was very friendly. He even handled our very excitable lab Bailey with ease. He diagnosed the issue explaining to me each step and fixed the problem quickly. Then he double checked each of the vents inside to ensure everything was…

Reasonable priceHVAC system repair
Darlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

All members of the team from consultation to repair have been professional, honest and personable. Joby R. did the repairs and without skipping a beat was done in no time. Thank you again for an experience where I felt comfortable and confident in your work! Excellent job guys!

HVAC system repair
Dirk7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick was awesome. He was able to troubleshoot a problem that had evaded two other companies. Crossed power lines to two adjacent compressor/condensers serving two different condominiums.

HVAC system repairInstallation+ Responsiveness+ Punctuality+ Quality

Price

$264-19% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Install AC30$1.5k–$3.2k
Heating system installation28$1.4k–$2.5k
HVAC system maintenance27$37–$295
HVAC system repair26$192–$918
Installation19$1.2k–$2.8k
HVAC duct & vent installation19$1.2k–$2.8k
A/C system maintenance16$51–$415
A/C system repair15$209–$786

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