Experts Reviews · Company report
West Coast Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

West Coast Air Conditioning

Oxnard, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.9★ from 320 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Coast Air Conditioning is better than 93% of HVAC contractors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Coast Air Conditioning is better than 89% of HVAC contractors.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Coast Air Conditioning is better than 94% of HVAC contractors.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Coast Air Conditioning is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Coast Air Conditioning is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Coast Air Conditioning is better than 29% of HVAC contractors.D
29

Reviews for your job

Customers hired West Coast Air Conditioning for 8 kinds of job.

West Coast Air Conditioning for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.5k–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 105
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Install AC”

Patricia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

West Coast AC installed a heat pump for air conditioning utilizing my existing ducts. I am very satisfied with the job they did from an administrative and technical perspective. Scheduling was expedited, pricing was fair, and the technicians, Eli and Miguel, were expert, professional and courteous.

Paid $2,000+Reasonable priceInstallationInstall AC
Rogelio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had a great experience with West Coast Air Conditioning! Great price, and the quality of their work was excellent. Elias and Miguel were both courteous, professional, and attentive to detail. They took the time to answer all my questions and made sure everything was done right. I truly appreciate their…

Paid $2,000+Great priceInstallationInstall AC
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

West Coast Air Conditioning is absolutely at the pinnacle of all things HVAC! Their sales, installation,and service teams are all top notch. Everyone, from the folks that work in the office to the service and installation crews have been exceptional in their fields. Of particular note, the office personnel including…

Paid $1,000+Great priceHVAC system repairHeating system repairA/C system repair
MARICARL4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great guys and very professional, highly recommended…

Great priceInstall AC
Robin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Absolute perfection from every individual we worked with. Seamless in every way from our initial contact with the company to our first meeting with Lettie followed by our walk through with Jake. The team that showed up to install our new heating unit, air conditioning unit, ducts and air scrubbers were top notch…

Paid $1,000+Great priceHVAC duct & vent repairHeating system installationInstall thermostat
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

West Coast AC installed two new heating and AC systems in my home in January 2026. Letti was the sales rep and Alex was the lead installer. Also on site were Frank, Eli, Gary, Aaron and Clark. The project took two days and everyone was extremely professional. The day after the installation, I did notice an issue…

Paid $1,000+Reasonable priceHeating system installationInstall AC
JuanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had to replace my HVAC system and quoted 3 local highly reputable companies on the job. Not only did west coast win in price, they also offered a better brand of system (carrier) and completed the install quickly and it works like a charm. Highly recommend.

Paid $1,000+Great priceInstall AC
Helen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I wanted to take a moment to praise the west coast crew (Jake, Gary, Eli, Clark, Erwin, Doreen, Letti) for excellent service throughout the installation and testing of our new HVAC units. Their kind and professional manner made the entire experience smooth and reassuring. They were patient in answering all of our…

Reasonable priceHeating system installationInstall ACThermostat installation
Claudia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been working with West Coast AC for a couple of years now. They installed our dual HVAC system in 2023. Today their tech Joby visited for our annual tune-up. Joby was an absolute delight, very thorough & was an overall pleasure to have in our home. Quite honestly, everyone at West Coast is just great. Highly…

Paid $100–200Great priceHVAC system maintenanceInstall AC
Kris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you West Coast for being awesome! From the first meeting with Letti, to installation with Gil, Irwin, and Gary; the process of adding A/C to our home was seamless. Letti was so helpful and patient with all of our questions and issues regarding this whole process. She really gives her time and attention to…

Great priceInstall AC
Beverly10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a great experience with this company. The workers were on time, pleasant, and cleaned up completely. So glad we chose West Coast.

A/C system dismantlementInstall ACHVAC duct & vent installation+ Punctuality+ Quality+ Professionalism
Jarret2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

West Coast was such a pleasure to work with. Ben came quick and turned around a quote the same day. Adam and Frank were friendly, prompt and did a great job with the install. They were quick and professional and everything works great. I couldn't be happier!

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We needed our furnace replaced and wanted to add air conditioning. I'm a pretty technical guy but not when it comes to heating and air. The first call I made was to West Coast Air and they set me up an appointment with Letti. All I can say about Miss Letti is WOW. Incredibly knowledgeable, nice, thorough and most of…

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Professionalism
JeffreyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I used West Coast Air Conditioning to replace my home heater and upsize my A/C to a size appropriate for my home's square footage. From start to finish this project was completed smoothly and on budget. My initial visit from Lettie resulted in a cost proposal outlining several options. When we chose our options the…

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Geri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We can't thank West Coast Air Conditioning enough for their genuine kindness, truthfulness, good service and the simple explanation of the steps to replace our aging AC, Furnace and duct work ! Letti was amazing to work with and what a great install team Art and Sal, they were so respectful and did an excellent…

Customer photo from Geri's review
Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

What a great team. We had to replace two furnaces and install a couple AC units. West Coast came in at the lowest price and I couldn't be happier with the process. We had five guys on their team, and they installed four units in two-days - professional, courteous and neat. Thank you Art, Adam, Frank, Gary, Lawrence, Ben and Letti.

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Ben1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Letti, Art, Adam, Nate, and Steven were great to work with. Professional, polite, and very helpful. They answered all questions along the way and were the best price I found. Highly recommend.

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Bob&Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

West Coast recently replaced our heating/cooling system. We are very satisfied. Ben came to our house and did a great job answering questions and quoting a new system. He was very likable and we trusted his opinion. Art, Frank, and Daniel did the install. They were amazing: professional, hard working,…

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
George4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Art & Steven did an amazing job with this installation. Very professional, on time and assisted us with the Nest thermostat installation and programming with our mobile phone. We highly recommend West Coast AC and Art and Steven. Thank you again.

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Toni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We recently had West Coast replace our heater and our air conditioner. They were fantastic! First, Letti's estimate was thorough and detailed. The installers (Gary, Frank, Steve, and Jesus) were very professional, careful, neat, and respectful of our home. We highly recommend West Coast!

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
JEFF4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Everyone was outstanding great people Starting with Ben and then Nate, Art and Adam. doing the Install went great they were here 2 days and cleaned up perfectly. And there after install service I have been told is also excellent.

Install ACHeating system installation
Steven5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I recently had central air conditioning installed in my SB home. I spoke with many different contractors that worked in the area. After careful consideration and reviewing the various companies proposals, I decided to hire West Coast Air Conditioning in Ventura. The entire experience was great and I would highly…

Install AC+ Responsiveness+ Punctuality+ Quality
Kathleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

West Coast Air replaced and relocated my furnace and added air. They were very professional from the sales representative, Letti, through installation with Alex and crew. Yes, call West Coast Air.

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Oscar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

West Coast was a great experience for us! They were responsive and on time every day and customized a solution for us which has helped our indoor air quality immensely!. Their installation crew were respectful, wore masks, and very Efficient! Special shout out to Nate, Alex, Steven, Jake and Shawn. Highly Recommended!!!

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Darci13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

West Coast AC was very professional when I first called fo have my moms AC fixed in Leisure Village. The very knowledgeable Letty came out, appraised the situation and presented us with a smart plan to install a new AC unit & with new ducting as the unit was almost 30 years old. Letty made sure everything went…

HVAC duct & vent cleaningDuctless heating & A/C servicesInstall AC+ Responsiveness+ Punctuality+ Quality
matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We are so glad we chose to use West Coast Air Conditioning. From the beginning with sales to the end with installation we had the best experience. Letti was extremely helpful in giving us different options and ideas on the systems that would work well in our home. She was open to our thoughts and never made us feel…

Install ACHVAC duct & vent installationHeating system installation+ Professionalism
ElainaLocal Guide · 155 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I highly recommend West Coast for all your heating and cooling needs. They are prompt, professional and listen to your concerns to provide you with solutions that not only meet your needs but help you improve your overall comfort levels. I checked out several companies before choosing West Coast and found the level…

Heating system maintenanceInstall ACHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Mack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Install ACInstall thermostatHVAC duct & vent repair+ Punctuality+ Quality+ Professionalism
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Install ACInstall thermostat+ Responsiveness+ Professionalism
melanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Install AC+ Responsiveness+ Punctuality+ Quality

Price

$264-19% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Install AC30$1.5k–$3.2k
Heating system installation28$1.4k–$2.5k
HVAC system maintenance27$37–$295
HVAC system repair26$192–$918
Installation19$1.2k–$2.8k
HVAC duct & vent installation19$1.2k–$2.8k
A/C system maintenance16$51–$415
A/C system repair15$209–$786

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