Experts Reviews · Company report
West Coast Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

West Coast Air Conditioning

Oxnard, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.9★ from 320 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Coast Air Conditioning is better than 93% of HVAC contractors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Coast Air Conditioning is better than 89% of HVAC contractors.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Coast Air Conditioning is better than 94% of HVAC contractors.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Coast Air Conditioning is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Coast Air Conditioning is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Coast Air Conditioning is better than 29% of HVAC contractors.D
29

Reviews for your job

Customers hired West Coast Air Conditioning for 8 kinds of job.

West Coast Air Conditioning for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Installation”

Patricia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

West Coast AC installed a heat pump for air conditioning utilizing my existing ducts. I am very satisfied with the job they did from an administrative and technical perspective. Scheduling was expedited, pricing was fair, and the technicians, Eli and Miguel, were expert, professional and courteous.

Paid $2,000+Reasonable priceInstallationInstall AC
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

In two days, Elias and his crew took out My old furnace and installed a new furnace and air-conditioning with new ductwork all through the attic. It was amazing. It still is amazing. Elias went over and above because he didn’t leave my house till almost 6 o’clock in the evening making sure everything was working correctly. Very good work.

Reasonable priceA/C system repairInstallationHeating system installation
Rogelio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had a great experience with West Coast Air Conditioning! Great price, and the quality of their work was excellent. Elias and Miguel were both courteous, professional, and attentive to detail. They took the time to answer all my questions and made sure everything was done right. I truly appreciate their…

Paid $2,000+Great priceInstallationInstall AC
Rose14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Adam was the best. He was not only on time but very professional with a friendly smile. He was fast and he did an excellent job installing the heater. He also cleaned up the mess!!! I would highly recommend this company.

Heating system installationInstallation+ Responsiveness+ Punctuality+ Quality
DrewLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've used West Coast Air for two projects and we are very happy with the results of each. We had a whole house fan put in a few years ago and now a heat pump / mini-split ductless system in our 1939 home. Installation was excellent, on time, and at a fair price. Ben's quotes were professional, the work crew kept…

Ductless heating & A/C servicesInstallation+ Punctuality+ Quality+ Professionalism
MichaelLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We needed our furnace replaced and wanted to add air conditioning. I'm a pretty technical guy but not when it comes to heating and air. The first call I made was to West Coast Air and they set me up an appointment with Letti. All I can say about Miss Letti is WOW. Incredibly knowledgeable, nice, thorough and most of…

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Professionalism
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing service, fair prices and honesty! After contacting the crooks at Pacific Aire who said I needed a whole new HVAC system and wanted to charge me over $17,000, I contacted the folks at West Coast. They came and repaired my HVAC unit for a tenth of what Pacific Aire said I needed to pay. Ben, the technician at…

InstallationRepair HVAC+ Responsiveness+ Punctuality+ Quality
JeffreyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I used West Coast Air Conditioning to replace my home heater and upsize my A/C to a size appropriate for my home's square footage. From start to finish this project was completed smoothly and on budget. My initial visit from Lettie resulted in a cost proposal outlining several options. When we chose our options the…

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Dirk7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick was awesome. He was able to troubleshoot a problem that had evaded two other companies. Crossed power lines to two adjacent compressor/condensers serving two different condominiums.

HVAC system repairInstallation+ Responsiveness+ Punctuality+ Quality
Geri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We can't thank West Coast Air Conditioning enough for their genuine kindness, truthfulness, good service and the simple explanation of the steps to replace our aging AC, Furnace and duct work ! Letti was amazing to work with and what a great install team Art and Sal, they were so respectful and did an excellent…

Customer photo from Geri's review
Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

hysteria set in when my ancient furnace gave up.........remembered seeing west coast trucks at the H4H, habitat for humanity site in port hueneme...since found they have been volunteering for 10 years.......... it was with confidence i called.....met with nick, a proud 24 yr. veteran with the u.s. navy......and was…

Installation+ Responsiveness+ Punctuality+ Quality
Erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The entire West Coast Air Conditioning team is such a pleasure to work with! They provide impeccable, knowledgeable, and friendly service. We were on a tight timeline to replace our entire heating system, and they worked through the permits, removals, and installations flawlessly. I highly recommend them!

Heating system maintenanceHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Jeannine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Lettie, Alex, Adam and team were prompt, professional and personable! Did a great job 👏 ..would highly recommend this company.

HVAC duct & vent installationInstall thermostatInstallation
George4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Art & Steven did an amazing job with this installation. Very professional, on time and assisted us with the Nest thermostat installation and programming with our mobile phone. We highly recommend West Coast AC and Art and Steven. Thank you again.

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Toni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We recently had West Coast replace our heater and our air conditioner. They were fantastic! First, Letti's estimate was thorough and detailed. The installers (Gary, Frank, Steve, and Jesus) were very professional, careful, neat, and respectful of our home. We highly recommend West Coast!

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Ralph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Letti was extremely helpful and professional in her initial estimate visit. She went over everything that would be done for the quoted price. Alex and his partner did an excellent job of installing the furnace and air conditioner, answered all questions, tested everything and cleaned up everything before they left.

Installation+ Responsiveness+ Punctuality+ Quality
matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We are so glad we chose to use West Coast Air Conditioning. From the beginning with sales to the end with installation we had the best experience. Letti was extremely helpful in giving us different options and ideas on the systems that would work well in our home. She was open to our thoughts and never made us feel…

Install ACHVAC duct & vent installationHeating system installation+ Professionalism
ElainaLocal Guide · 155 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I highly recommend West Coast for all your heating and cooling needs. They are prompt, professional and listen to your concerns to provide you with solutions that not only meet your needs but help you improve your overall comfort levels. I checked out several companies before choosing West Coast and found the level…

Heating system maintenanceInstall ACHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Jonathan6 years ago★★★★★

Rating only, no written review.

HVAC duct & vent installationHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality

Price

$264-19% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Install AC30$1.5k–$3.2k
Heating system installation28$1.4k–$2.5k
HVAC system maintenance27$37–$295
HVAC system repair26$192–$918
Installation19$1.2k–$2.8k
HVAC duct & vent installation19$1.2k–$2.8k
A/C system maintenance16$51–$415
A/C system repair15$209–$786

Compare with