Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
West Coast Animal Hospital logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%78+18.9Value 14%81+11.5Replies to reviews 7%46+3.3Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

West Coast Animal Hospital

San Diego, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 97 veterinarians · 4.8★ from 986 Google reviews

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Report card

Percentile vs other veterinarians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Coast Animal Hospital is better than 81% of veterinarians.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Coast Animal Hospital is better than 78% of veterinarians.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Coast Animal Hospital is better than 95% of veterinarians.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Coast Animal Hospital is better than 81% of veterinarians.A
81
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Coast Animal Hospital is better than 100% of veterinarians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Coast Animal Hospital is better than 46% of veterinarians.C
46

Reviews for your job

Customers hired West Coast Animal Hospital for 1 kinds of job.

West Coast Animal Hospital for large animals

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 50 Google reviews tagged “Large animals” · showing 20

JuliaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great experience with our first apt for our new pup! Dr. Bower was so sweet with him and tech Keith was a wealth of knowledge! We are thankful to have found this spot:)

Reasonable priceLarge animals
jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very friendly and professional staff. I highly recommend going there for your pet’s needs.

Great priceLarge animals
kaylaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We’ve spent a good amount of time here with all our animals and they are the best! Everyone is so nice! We love Dr. Bower and tech Keith 😍

Reasonable priceLarge animals
Carolyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

We have been going to West Coast for 4 years now and they have been the best! I like that the facility is close to home and that every vet and tech we've seen, has done an awesone job with our "anxious" doggie. The front staff also does a great job communicating if I have questions, I love the texting capability! Thank you West Coast!

Reasonable priceLarge animals
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very knowledgeable and compassionate towards animals and people.

Reasonable priceLarge animals
Americana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The entire staff is friendly & attentive. Highly recommended!

Great priceLarge animals
Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

After four years of coming to WCH, I can confidently say the care here is unmatched. The staff is super friendly, and the doctors are amazing. They genuinely listen, give helpful guidance, and love our fur babies like their own. Thank you so much, Dr. Hodgson and Keith!

Reasonable priceLarge animals
Andrew10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I can’t say enough great things about West Coast Animal Hospital! Huge shoutout to Dr. Hodgson and Keith for making our experience such a positive one. Keith was incredibly friendly, personable, and welcoming from the start. He really made us feel right at home, which goes a long way when you’re bringing in your…

Reasonable priceLarge animals
LeviLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great practice! Much better than Banfield! Keith and Dr. Tia are the best!!

Large animals
corina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dr Bonita’s was very thorough and listened and we came up with a perfect treatment plan very appreciative and her Tech Hunter was also very awesome

Reasonable priceLarge animals
kellyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience with all of the doctors here. Most recently with dr. Pizarro and Keith for a routine ear infection for my pup. They are very kind and efficient and reasonable prices

Great priceLarge animals
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The staff is very, very friendly

Customer photo from Eric's review
Reasonable priceLarge animals
Meegan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great care from Dr Pizarro and Evelyn today, thank you so much for taking care of Charlie!

Large animals
Elaine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I highly recommend Westcoast Animal Hospital. Argos has been a patient since he was 8 weeks old. He is now 7 years old. Dr. Megan's team of vets are all wonderful. And Argos and I love the staff.

Customer photo from Elaine's review
Reasonable priceLarge animals
Luisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a wonderful experience at West Coast Animal Hospital. Everyone was very kind, welcoming, and professional from the moment we arrived. They took the time to listen to my concerns about my dog and thoroughly explained their recommendations and next steps. I really appreciated how attentive and caring the staff…

Large animals
DaniellaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My English bulldog, Bob, loves coming here! Dr. Tia and Keith are truly so sweet and make Bob feel safe and taken care of. Everything about West Coast Animal Hospital is great!

Reasonable priceLarge animals
RyanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We’ve been coming to this vet for over three years. Our main vet is Dr. Pizarro and we recently had Keith as our tech. I have never felt safer and more secure to bring my dog here. My dog has multiple issues and they always explain these, are clear about pricing, and my options. I never feel upsold, just informed.…

Reasonable priceLarge animals
jessie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dr Tia and Evelyn were great. Plenty of treats for a nervous pup. Thorough and thoughtful during wellness check. Doesn’t push unnecessary treatments/etc.

Reasonable priceLarge animals
Alison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a wonderful first time visit with Dr. Hodgson & tech Keith. Brought my Aussie in for allergies, and had a great experience.

Reasonable priceLarge animals
Louis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Keith, my vet tech & Dr. Tia were great! They did a thorough examination for my pers in processing, evaluated her medical records and were very kind and informative! I would recommend this place to a friend!

Large animals

Show more large animals reviews (30 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 81%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Large animals50—

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